Sheehy Honda

I took my car in for service to have a broken tail light fixed. I called ahead and was told the part was in stock. I dropped my car off and was told it would be ready that day. As the day went on, I called fixed. I called ahead and was told the part was in stock. I dropped my car off and was told it would be ready that day. As the day went on, I called around 4:30 just to check to be sure that I could come get it as promised. They said they had no record of my car being there. After 15 minutes, they were able to locate my car, and told me I could come get it in a few hours. Then when I went to pick up the car, they did not have the entire piece I needed in stock. They told me they could order the remaining piece, but by then I didnt want to deal with them anymore. Finally, when I was able to take my car to a more trusted service center, I had to buy the entire piece all over again because they told me it came as a unit. An internet search confirmed this. I dont know why Sheehy didnt have the entire part, but I will certainly never go there for any reason and do not recommend doing so to anyone. More

The experience I had with them was absolutely outragous. I ended up calling the police. Please read if you are considering going there. <br><br>My wife and I and two children dropped by in responce to the T I ended up calling the police. Please read if you are considering going there. <br><br>My wife and I and two children dropped by in responce to the TV add for an "Odessy with DVD for 1500 due at signing, $249.00 month". This is the first thing I told the salesperson as well as what color we wanted. He proceded to show us a very nice vehicle and after driving it we sat down to fill out the paperwork. I asked him about other options I could get on the leased car and he told me I could get them only by paying for them, they did not come on this deal. <br><br>After signing the application for credit he presented me with a contract that had the price of the vehicle, its model and VIN #. We waited for some time then he came back and said the car we drove had leather and that would be an additional charge. (remember the vin # and accurate model was written on the contract from the dealers invoice) We asked how much and was told $3,300 down and $380.00/Mo. I said no way and asked for a copy of the contract I had signed. They said sure but ignored my request and kept trying to figure a way to get me to sign a lease for more money. <br><br>Finally I went to the sales manager's office (Tony) and asked for a copy of the paperwork (signed by both parties already). He flat out refused and was very nasty. I told him I had a right to a copy as it had my signature and his on it and was a legal contract. I also threatened to call my lawyer. He still refused then said "OK you can have your signature back" and tore the contract around my signature and handed it to me. I called the police and he said he would just have them escort me out when they arrived. <br><br>The Fairfax County Officers were very helpful but said they could not do much as it was a civil case. They said it was clasic bait and switch. They did get a copy of the torn document, though by this time Tony had crossed out the salespersons name, written void across it and covered the section with his signature (also where it says it is valid when signed). <br><br>Now here is the best part of the story- While I am talking with the two officers, Tony keeps calling my wife aside (she was not as fired up as I was) and trying to sell her the car! Two Police officers have been called to the scene and he is still trying to sell the car at an inflated price!<br><br>We will see what happens next. If Sheehy makes good on the contract I will post that here. If not I will contact BBB, the state and County and file complaints. More

I brought my vehicle for service, I was quoted over $1000.00 in work. I had necessary repairs done, I had to return to the shop to have my service maintenace lights reset. They were not reset as the $1000.00 in work. I had necessary repairs done, I had to return to the shop to have my service maintenace lights reset. They were not reset as they should have been. Immediately after leaving my ABS light came on, I was qouted another $500.00 plus dollars to have that fault corrected.<br><br>I find it strange that after having my vehicle for over seven hours this fault wasn't there until after my lights had been reset. This was a very bad experience. If I don't receive a valid explaination I will never return to this location, nor will I recommend it to anyone.. More