Sheehy Honda
Alexandria, VA
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I would like to sincerely thank and congratulate the General Manager for selecting and hiring such wonderful staff in both the sales department and the finance department. As a matter of fact, I enjoyed General Manager for selecting and hiring such wonderful staff in both the sales department and the finance department. As a matter of fact, I enjoyed my vehicle leasing experience at Sheehy on 0813/2011. I have been shopping for a car for almost 3 weeks and I have conducted thorough research on multiple vehicles and contacted many dealerships. My experience starts with Mr. Mohamed Thabet. I sent him multiple emails requesting some info in regards two different vehicles which I was considering. I was really impressed by his prompt response to my emails which took days for other dealerships to get back to my inquires. Because of him, I decided to pay Sheehy Honda a visit. The moment I arrived to the dealership, he did not spare any effort to show me the vehicles and explaining to me the installed options. He was also very patient with me as I ask a lot of questions. One good trait of Mr. Thabet is that he is not pushy! Sales consultants who are pushy make me run away as I get annoyed by their endless phone calls and emails. He also understands the current deals posted on Honda website and I did not have to exert efforts trying to explain the deal to him the same way I did with Honda dealerships!! Prior to leaving with the new car, Mr. Thabet made sure that I got all the keys, floor mats and my old license plates. After exploring some payment options, I had to bring the financial manager from home “my wife”. Here the fun part starts. My wife is a dealer grabber and she is very quick at math. Mr. Larry Mills was extremely patient with her explaining our payment options . My wife enjoyed the mathematical challenge with Mr. Larry Mills as they were finalizing the monthly payments. Mr. Mills, was really professional and patient while handling my wife’s questions and concerns. He did not spare any efforts running the numbers for us back and forth in a timely manner. I know this may be tiring for other sales managers as they want to run numbers once or twice but this was not the case with Mr. Mills. He also addressed my request for the missing floor mats in a timely manner. Roxxane Wilson, the financial manager, handled the paperwork efficiently, nicely and easily. I expected to stay at her office for maybe an hour but the entire paperwork with signatures was done in less than 20 minutes!! This is a record. All the people we dealt with were very understanding to the fact that I was fasting and they did their best to finish the process quickly. Mr. Thabet, offered me some beverage and chocolate so I can break my fast. That was really generous and kind of him. Both Mr. Thabet and Mr. Mills offered my daughter a balloon that made her day along with the Honda Pilot! I hope their service and parts department will be as good as their sales/finance departments. I asked both Mr. Mills and Mr. Thabet and they both confirmed that Sheehy has a good service department. Last but not least, I would like to thank the general manager again for carefully selecting your staff. I would highly recommend him signing a lifetime contract with Mr. Thabet, Mr. Mills and Mrs. Wilson. More
Sheehy Honda has to be one of the WORST CAR DEALERSHIPS I have been to. I wanted to trade in my 2008 Lexus IS250 fully loaded. They wanted to give me 19k for the car, and rated it as fair even though several have been to. I wanted to trade in my 2008 Lexus IS250 fully loaded. They wanted to give me 19k for the car, and rated it as fair even though several dealerships rated my car as' Good' giving me 22k trade-in value. I laughed and they soon bumped up their price. I was connected with the worst salesman, PALLOB AHMED, who tried to sell me every other car than the one I specified. I wanted a 2012 Honda Civic Ex Coupe, but he kept trying to sell me the Accord, the Civic sedan, used cars, etc. Now I know car salesmen try to get you to pay the most amount of money for a car, but he was ridiculous. He did not know any information about the cars, I corrected him several times about various facts about HIS OWN CAR SELECTIONS. His response? Laugh in my face and tell me I was wrong until I showed him the brochures! After leaving the dealership, he continued to call me about the WRONG CAR I wanted and when I told him I was interested in buying a new 2011 Kia Optima fully loaded, he then begins to berate me and tell me how dumb of a decision I was making! Seriously, I have worked as a salesperson in the past and I would not even fathom talking to a customer as he did me. Skip this dealership and drive the extra miles to another Honda...this dealership SUCKS. I do not know about the other sales man or reviews, but you need to avoid PALLOB AHMED. More
Did not plan to purchase new car, just went in to get information; however, Masud took the time to professionally explain all the details to the wife (and answer all her questions). (Note: purchased veh information; however, Masud took the time to professionally explain all the details to the wife (and answer all her questions). (Note: purchased vehicle was not exactly what wife wanted, but she is now happy with new car and thus, I am happy.) Processed paperwork and left dealership with new car in less than one hour. Outstanding knowledge, super knowledge and concern and care for customer satisfaction. Have dealt with leadership for past 20 years .... and this was the best service --- I would recommend Masud and dealership. More
Tracy and Larry were able to locate a very hard to find Vortex Blue Honda Fit in a very short amount of time. When I can in to look at vehicles, Tracy was very helpful at showing all that the fit has to o Vortex Blue Honda Fit in a very short amount of time. When I can in to look at vehicles, Tracy was very helpful at showing all that the fit has to offer and its overall value for the money. Roxanne was efficient, pleasant and fun to work with as we completed all necessary paperwork. Overall, very pleased with the vehicle and the service that we received from everyone at Sheehy Honda. More
Sheehy Honda is a pleasure to do business with. We wanted a Honda Fit in Vortex Blue which is extremely hard to find. Our Salesman, Tracy, worked very hard to locate the car, snagging it right as it wanted a Honda Fit in Vortex Blue which is extremely hard to find. Our Salesman, Tracy, worked very hard to locate the car, snagging it right as it came into another dealer's inventory fresh off the boat from Japan. Tracey was very friendly, never pushy or agressive in his sales tactics, and wanted to make us satisfied customers. In the Business Office, Roxanne completed our paperwork and bill of sale. She was also very friendly and fun, working hard to get us out of the dealership at the end of a long day. We really appreciate the good service from the team at Sheehy and would recommend them to our friends and family. More
I had a very pleasant experience with the dealership. My salesman Roberto was really great. He was very professional and answered all of my questons. This is the second Honda that I have purchased from this salesman Roberto was really great. He was very professional and answered all of my questons. This is the second Honda that I have purchased from this dealership. I would recommend Roberto to my friends. More
Tracy was the type of sales person you want, never pushy just very accommodating, professional, and friendly. Thanks, for making car shopping more pleasurable. Sincerely, Rebecca Mertz just very accommodating, professional, and friendly. Thanks, for making car shopping more pleasurable. Sincerely, Rebecca Mertz More
I found the dealership to be clean and well-maintained, and the staff to be polite and respectful without being overbearing. Advance research helped me to know exactly which car I wanted to look at, and th and the staff to be polite and respectful without being overbearing. Advance research helped me to know exactly which car I wanted to look at, and there was no pressure or crowding as I took time to look at the car before the test drive. Pallob Ahmed was the sales consultant with whom I worked. He was friendly, polite and engaging, but not overbearing. He gave me space when I needed it. As I got to the time to negotiate the price, I showed Pallob and Jose, the used car manager, all of my price data and the comps I'd seen. There were a couple of comparable cars at better prices, one in Falls Church, and another on the Maryland Eastern Shore. Jose said, "Frankly, I'd buy either of those if you can get them at that price." I appreciated his honesty. Unfortunately, the one in Falls Church got sold before I went back, and the place on the Eastern Shore was too far away. I came back to Sheehy because Pallob called a couple of times to check in and see if I was still interested. I also felt like the car was in excellent condition, and I felt that the price I'd negotiated with Jose was fair - consistent with the comps. The final paperwork flew by so fast that I felt like I was on an assembly line. Only later did I note that they had made a mistake on the date of sale. (No big deal, I guess.) When I finally picked up the car, it was clean inside and out and the gas tank was full. Overall, it was a smooth and professional experience. More
Great experience and very helpful people. They seemed very charismatic and Juan did everything he could to make sure we were pleased and satisfied. Best experience ever when purchasing a car! very charismatic and Juan did everything he could to make sure we were pleased and satisfied. Best experience ever when purchasing a car! More
I want to take the chance to thank Juan Mojica for his professionalism and great costumer service skills. I am very pleased with my last purchase experience at Sheehy Honda and I will definitely come back professionalism and great costumer service skills. I am very pleased with my last purchase experience at Sheehy Honda and I will definitely come back and refer all my friends. More




