Sheehy Honda

Overall everything was excellent at Sheehy Honda but customer service was outstanding. Mr. Roberto Guandique is the best sales associate I have dealt with in my life and I would certainly recommend him customer service was outstanding. Mr. Roberto Guandique is the best sales associate I have dealt with in my life and I would certainly recommend him to all of my friends. Unlike other sales consultants, Roberto, is there to help the customers in a friendly and professional manner that I never expected. If it was up to me I would promote Roberto because for me he is the best sales consultant Sheehy Honda in Alexandria has. Thanks to Roberto I am know driving a 2012 Honda Accord SE. Roberto did an EXCELLENT job and I am 100% satisfied with my experience at Sheehy Honda. More

Tracy Saunders was excellent to work with. He is extremely patient and not at all pushy. We just purchased our third car from Sheehy Honda and we will always buy our cars from them. Landmark Honda extremely patient and not at all pushy. We just purchased our third car from Sheehy Honda and we will always buy our cars from them. Landmark Honda quoted us a higher price on the exact same car and would not budge. I highly recommend purchasing from Sheehy Honda and don't forget to ask for Tracy Saunders. More

Wonderful experience thus far across the board. Tracy took great care of us in the middle of a hurricane! The entire staff was determined to make the sale in a way we were comfortable with took great care of us in the middle of a hurricane! The entire staff was determined to make the sale in a way we were comfortable with More

This was my first experience on getting a car. I was looking for something small and at a price I could afford. After looking for cars all over the place I finally found a car that fits me and my budget looking for something small and at a price I could afford. After looking for cars all over the place I finally found a car that fits me and my budget. So thank you Sheehy Honda for this terrific experience! More

We bought our first car at Sheehy from Don Bennett, new car salesman. We were very satisfied in 2008 with our Odyssey. Two years later I sent my sister to Don to buy a new CRV. We were so happy with car salesman. We were very satisfied in 2008 with our Odyssey. Two years later I sent my sister to Don to buy a new CRV. We were so happy with our Odyssey we went back to Don last week and bought another new Odyssey from him. We felt we got a good deal compared with Landmark Honda in Alexandria, Virginia, where I visited and was quoted a higher price. We felt loyal to Don Bennett since he was such a good salesman and truly cared about what we wanted. I have had problems in the past with the Service Department but Jose, who works in Service, was not the problem. Also, the Manager at that time, Denny, was very helpful to me. I will see what kind of experiences we have with the Service Dept and our new Odyssey. We live in Florida half of the year and deal with Brandon Honda. We have not had any problems with them, either. More

Undoubtly THE best experience I've ever had while purchasing a vehicle. Bob Sauter, our salesman, was pleasant, professional and very, very helpfull - not to mention very patient. Considering that w purchasing a vehicle. Bob Sauter, our salesman, was pleasant, professional and very, very helpfull - not to mention very patient. Considering that we purchased a Civic 3 months ago, decided to trade that in for an Accord EX 3 months later, and then decided to trade THAT in for an Accord EXL 3 days later... well, that by itself would've driven most salesmen to commit murder, mayhem and cannibalism. But Mr. Sauter showed nothing but professionalism and aplumb. Not only was Mr. Sauter very helpful, Sheehy's finance people, Torique and Roxanne, did a great job as well, getting us the best deal posible for our car; considering that my credit was slightly less than sterling, this was no mean feat. I have already recommended Sheehy Alexandria to two of my colleagues who are in the market for cars, and when my wife decides next year that she would like to get a 2012 upgrade (as I'm sure she will), Sheehy is where we'll be coming. Thanks Sincerely, Henry & Mimin More

Great experience. Bought 2 cars. Pallob was very helpful, completely understood what I needed and made sure I got it. I am a fussy car buyer (used to sell cars). I don't like sales gimmicks -- jus helpful, completely understood what I needed and made sure I got it. I am a fussy car buyer (used to sell cars). I don't like sales gimmicks -- just straight talk responsive to what I'm asking. Had he not provided that, I would have gone elsewhere. More

we just bought 2011 Honda Odyssey Touring Elite from this dealership and it was a very smooth transaction and experience for our first new car. I had worked with Mr. Thabet all along the way from beginning o dealership and it was a very smooth transaction and experience for our first new car. I had worked with Mr. Thabet all along the way from beginning of finding a right vehicle to the last transactions. Mr. Thabet was very professional and committed. Almost everything was finalized through E-mail conversations and had never visited dealership before signing final purchase documents. I was looking for a very specific vehicle with specific exterior and interior color scheme and had contacted 20+ dealers but no other dealer was even close to the price point what Sheehy was offering. I would highly recommend Sheehy Honda for your new or used car need with friendly and highly motivated staff. More

I would like to sincerely thank and congratulate the General Manager for selecting and hiring such wonderful staff in both the sales department and the finance department. As a matter of fact, I enjoyed General Manager for selecting and hiring such wonderful staff in both the sales department and the finance department. As a matter of fact, I enjoyed my vehicle leasing experience at Sheehy on 0813/2011. I have been shopping for a car for almost 3 weeks and I have conducted thorough research on multiple vehicles and contacted many dealerships. My experience starts with Mr. Mohamed Thabet. I sent him multiple emails requesting some info in regards two different vehicles which I was considering. I was really impressed by his prompt response to my emails which took days for other dealerships to get back to my inquires. Because of him, I decided to pay Sheehy Honda a visit. The moment I arrived to the dealership, he did not spare any effort to show me the vehicles and explaining to me the installed options. He was also very patient with me as I ask a lot of questions. One good trait of Mr. Thabet is that he is not pushy! Sales consultants who are pushy make me run away as I get annoyed by their endless phone calls and emails. He also understands the current deals posted on Honda website and I did not have to exert efforts trying to explain the deal to him the same way I did with Honda dealerships!! Prior to leaving with the new car, Mr. Thabet made sure that I got all the keys, floor mats and my old license plates. After exploring some payment options, I had to bring the financial manager from home “my wife”. Here the fun part starts. My wife is a dealer grabber and she is very quick at math. Mr. Larry Mills was extremely patient with her explaining our payment options . My wife enjoyed the mathematical challenge with Mr. Larry Mills as they were finalizing the monthly payments. Mr. Mills, was really professional and patient while handling my wife’s questions and concerns. He did not spare any efforts running the numbers for us back and forth in a timely manner. I know this may be tiring for other sales managers as they want to run numbers once or twice but this was not the case with Mr. Mills. He also addressed my request for the missing floor mats in a timely manner. Roxxane Wilson, the financial manager, handled the paperwork efficiently, nicely and easily. I expected to stay at her office for maybe an hour but the entire paperwork with signatures was done in less than 20 minutes!! This is a record. All the people we dealt with were very understanding to the fact that I was fasting and they did their best to finish the process quickly. Mr. Thabet, offered me some beverage and chocolate so I can break my fast. That was really generous and kind of him. Both Mr. Thabet and Mr. Mills offered my daughter a balloon that made her day along with the Honda Pilot! I hope their service and parts department will be as good as their sales/finance departments. I asked both Mr. Mills and Mr. Thabet and they both confirmed that Sheehy has a good service department. Last but not least, I would like to thank the general manager again for carefully selecting your staff. I would highly recommend him signing a lifetime contract with Mr. Thabet, Mr. Mills and Mrs. Wilson. More

Sheehy Honda has to be one of the WORST CAR DEALERSHIPS I have been to. I wanted to trade in my 2008 Lexus IS250 fully loaded. They wanted to give me 19k for the car, and rated it as fair even though several have been to. I wanted to trade in my 2008 Lexus IS250 fully loaded. They wanted to give me 19k for the car, and rated it as fair even though several dealerships rated my car as' Good' giving me 22k trade-in value. I laughed and they soon bumped up their price. I was connected with the worst salesman, PALLOB AHMED, who tried to sell me every other car than the one I specified. I wanted a 2012 Honda Civic Ex Coupe, but he kept trying to sell me the Accord, the Civic sedan, used cars, etc. Now I know car salesmen try to get you to pay the most amount of money for a car, but he was ridiculous. He did not know any information about the cars, I corrected him several times about various facts about HIS OWN CAR SELECTIONS. His response? Laugh in my face and tell me I was wrong until I showed him the brochures! After leaving the dealership, he continued to call me about the WRONG CAR I wanted and when I told him I was interested in buying a new 2011 Kia Optima fully loaded, he then begins to berate me and tell me how dumb of a decision I was making! Seriously, I have worked as a salesperson in the past and I would not even fathom talking to a customer as he did me. Skip this dealership and drive the extra miles to another Honda...this dealership SUCKS. I do not know about the other sales man or reviews, but you need to avoid PALLOB AHMED. More