Sheehy Honda
Alexandria, VA
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Undoubtly THE best experience I've ever had while purchasing a vehicle. Bob Sauter, our salesman, was pleasant, professional and very, very helpfull - not to mention very patient. Considering that w purchasing a vehicle. Bob Sauter, our salesman, was pleasant, professional and very, very helpfull - not to mention very patient. Considering that we purchased a Civic 3 months ago, decided to trade that in for an Accord EX 3 months later, and then decided to trade THAT in for an Accord EXL 3 days later... well, that by itself would've driven most salesmen to commit murder, mayhem and cannibalism. But Mr. Sauter showed nothing but professionalism and aplumb. Not only was Mr. Sauter very helpful, Sheehy's finance people, Torique and Roxanne, did a great job as well, getting us the best deal posible for our car; considering that my credit was slightly less than sterling, this was no mean feat. I have already recommended Sheehy Alexandria to two of my colleagues who are in the market for cars, and when my wife decides next year that she would like to get a 2012 upgrade (as I'm sure she will), Sheehy is where we'll be coming. Thanks Sincerely, Henry & Mimin More
Great experience. Bought 2 cars. Pallob was very helpful, completely understood what I needed and made sure I got it. I am a fussy car buyer (used to sell cars). I don't like sales gimmicks -- jus helpful, completely understood what I needed and made sure I got it. I am a fussy car buyer (used to sell cars). I don't like sales gimmicks -- just straight talk responsive to what I'm asking. Had he not provided that, I would have gone elsewhere. More
we just bought 2011 Honda Odyssey Touring Elite from this dealership and it was a very smooth transaction and experience for our first new car. I had worked with Mr. Thabet all along the way from beginning o dealership and it was a very smooth transaction and experience for our first new car. I had worked with Mr. Thabet all along the way from beginning of finding a right vehicle to the last transactions. Mr. Thabet was very professional and committed. Almost everything was finalized through E-mail conversations and had never visited dealership before signing final purchase documents. I was looking for a very specific vehicle with specific exterior and interior color scheme and had contacted 20+ dealers but no other dealer was even close to the price point what Sheehy was offering. I would highly recommend Sheehy Honda for your new or used car need with friendly and highly motivated staff. More
I would like to sincerely thank and congratulate the General Manager for selecting and hiring such wonderful staff in both the sales department and the finance department. As a matter of fact, I enjoyed General Manager for selecting and hiring such wonderful staff in both the sales department and the finance department. As a matter of fact, I enjoyed my vehicle leasing experience at Sheehy on 0813/2011. I have been shopping for a car for almost 3 weeks and I have conducted thorough research on multiple vehicles and contacted many dealerships. My experience starts with Mr. Mohamed Thabet. I sent him multiple emails requesting some info in regards two different vehicles which I was considering. I was really impressed by his prompt response to my emails which took days for other dealerships to get back to my inquires. Because of him, I decided to pay Sheehy Honda a visit. The moment I arrived to the dealership, he did not spare any effort to show me the vehicles and explaining to me the installed options. He was also very patient with me as I ask a lot of questions. One good trait of Mr. Thabet is that he is not pushy! Sales consultants who are pushy make me run away as I get annoyed by their endless phone calls and emails. He also understands the current deals posted on Honda website and I did not have to exert efforts trying to explain the deal to him the same way I did with Honda dealerships!! Prior to leaving with the new car, Mr. Thabet made sure that I got all the keys, floor mats and my old license plates. After exploring some payment options, I had to bring the financial manager from home “my wife”. Here the fun part starts. My wife is a dealer grabber and she is very quick at math. Mr. Larry Mills was extremely patient with her explaining our payment options . My wife enjoyed the mathematical challenge with Mr. Larry Mills as they were finalizing the monthly payments. Mr. Mills, was really professional and patient while handling my wife’s questions and concerns. He did not spare any efforts running the numbers for us back and forth in a timely manner. I know this may be tiring for other sales managers as they want to run numbers once or twice but this was not the case with Mr. Mills. He also addressed my request for the missing floor mats in a timely manner. Roxxane Wilson, the financial manager, handled the paperwork efficiently, nicely and easily. I expected to stay at her office for maybe an hour but the entire paperwork with signatures was done in less than 20 minutes!! This is a record. All the people we dealt with were very understanding to the fact that I was fasting and they did their best to finish the process quickly. Mr. Thabet, offered me some beverage and chocolate so I can break my fast. That was really generous and kind of him. Both Mr. Thabet and Mr. Mills offered my daughter a balloon that made her day along with the Honda Pilot! I hope their service and parts department will be as good as their sales/finance departments. I asked both Mr. Mills and Mr. Thabet and they both confirmed that Sheehy has a good service department. Last but not least, I would like to thank the general manager again for carefully selecting your staff. I would highly recommend him signing a lifetime contract with Mr. Thabet, Mr. Mills and Mrs. Wilson. More
Sheehy Honda has to be one of the WORST CAR DEALERSHIPS I have been to. I wanted to trade in my 2008 Lexus IS250 fully loaded. They wanted to give me 19k for the car, and rated it as fair even though several have been to. I wanted to trade in my 2008 Lexus IS250 fully loaded. They wanted to give me 19k for the car, and rated it as fair even though several dealerships rated my car as' Good' giving me 22k trade-in value. I laughed and they soon bumped up their price. I was connected with the worst salesman, PALLOB AHMED, who tried to sell me every other car than the one I specified. I wanted a 2012 Honda Civic Ex Coupe, but he kept trying to sell me the Accord, the Civic sedan, used cars, etc. Now I know car salesmen try to get you to pay the most amount of money for a car, but he was ridiculous. He did not know any information about the cars, I corrected him several times about various facts about HIS OWN CAR SELECTIONS. His response? Laugh in my face and tell me I was wrong until I showed him the brochures! After leaving the dealership, he continued to call me about the WRONG CAR I wanted and when I told him I was interested in buying a new 2011 Kia Optima fully loaded, he then begins to berate me and tell me how dumb of a decision I was making! Seriously, I have worked as a salesperson in the past and I would not even fathom talking to a customer as he did me. Skip this dealership and drive the extra miles to another Honda...this dealership SUCKS. I do not know about the other sales man or reviews, but you need to avoid PALLOB AHMED. More
Did not plan to purchase new car, just went in to get information; however, Masud took the time to professionally explain all the details to the wife (and answer all her questions). (Note: purchased veh information; however, Masud took the time to professionally explain all the details to the wife (and answer all her questions). (Note: purchased vehicle was not exactly what wife wanted, but she is now happy with new car and thus, I am happy.) Processed paperwork and left dealership with new car in less than one hour. Outstanding knowledge, super knowledge and concern and care for customer satisfaction. Have dealt with leadership for past 20 years .... and this was the best service --- I would recommend Masud and dealership. More
Sheehy Honda is a pleasure to do business with. We wanted a Honda Fit in Vortex Blue which is extremely hard to find. Our Salesman, Tracy, worked very hard to locate the car, snagging it right as it wanted a Honda Fit in Vortex Blue which is extremely hard to find. Our Salesman, Tracy, worked very hard to locate the car, snagging it right as it came into another dealer's inventory fresh off the boat from Japan. Tracey was very friendly, never pushy or agressive in his sales tactics, and wanted to make us satisfied customers. In the Business Office, Roxanne completed our paperwork and bill of sale. She was also very friendly and fun, working hard to get us out of the dealership at the end of a long day. We really appreciate the good service from the team at Sheehy and would recommend them to our friends and family. More
Tracy and Larry were able to locate a very hard to find Vortex Blue Honda Fit in a very short amount of time. When I can in to look at vehicles, Tracy was very helpful at showing all that the fit has to o Vortex Blue Honda Fit in a very short amount of time. When I can in to look at vehicles, Tracy was very helpful at showing all that the fit has to offer and its overall value for the money. Roxanne was efficient, pleasant and fun to work with as we completed all necessary paperwork. Overall, very pleased with the vehicle and the service that we received from everyone at Sheehy Honda. More
I had a very pleasant experience with the dealership. My salesman Roberto was really great. He was very professional and answered all of my questons. This is the second Honda that I have purchased from this salesman Roberto was really great. He was very professional and answered all of my questons. This is the second Honda that I have purchased from this dealership. I would recommend Roberto to my friends. More
Tracy was the type of sales person you want, never pushy just very accommodating, professional, and friendly. Thanks, for making car shopping more pleasurable. Sincerely, Rebecca Mertz just very accommodating, professional, and friendly. Thanks, for making car shopping more pleasurable. Sincerely, Rebecca Mertz More