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Sheehy Honda
Alexandria, VA
1,367 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 17, 2013
Had expressed interest in a used car that had been posted online. Called in and was put on hold, then the call was dropped. Got a call back a few hours later from Dean S. regarding the vehicle. Quoted an out online. Called in and was put on hold, then the call was dropped. Got a call back a few hours later from Dean S. regarding the vehicle. Quoted an outrageous price but still expressed interest with hopes of negotiating. Asked about a carfax for the vehicle to justify the pricing and was told that I would receive an email with a copy of it within 10 minutes. Never received an email. Called back and the phone was never picked up. Great way to lose a potential customer! More
by jasikes
Employees Worked With
Dean S.
June 12, 2012
Bob Sauter was awesome. He was extremely helpful and he wasn't pushy or aggressive which I REALLY appreciated. He asked me what I personally was looking for and helped me find the best option that fit my b wasn't pushy or aggressive which I REALLY appreciated. He asked me what I personally was looking for and helped me find the best option that fit my budget. He really took my budget into consideration and didn't pressure me at all. I wish all salespeople operated the same way as Bob!! He is good-natured and genuine. As far as my overall experience, everything went really smoothly. I was sort of on a time crunch and everyone at Sheehy Honda took that into consideration and helped us get out of there as quickly as possible. Bob even had the tags on the car already when we got out of the finance department! I was really impressed and pleased with my experience. I thought it would have been stressful and overwhelming but I felt surprisingly comfortable and at ease. Thanks Bob!! Wish you the best!! More
by sheyasc
Employees Worked With
Robert Sauter , Robert Sautter
May 31, 2012
This is the second time I spoke to this "Manager" she was very rude both time I spoke to her. She has caused me to never to any business with this dealership and maybe even this company. "Manager" she was very rude both time I spoke to her. She has caused me to never to any business with this dealership and maybe even this company. I am really big on customer service and for me to get treated like this by a manager really make me look at the dealership as a whole different. I always had good service with the service department and with the person that sold me my car. But I will never come back here to buy a car. More
by JES21
Employees Worked With
Michelle Barns
April 28, 2012
the overall process was great. i was not expecting to get in and out of the dealership as quickly as i did, but was very pleased. would highly recommend this dealer to anyone who is looking for good service. in and out of the dealership as quickly as i did, but was very pleased. would highly recommend this dealer to anyone who is looking for good service. great job by sina and the sheehy honda team..... thnx More
by civic108
Employees Worked With
sina, bob
April 07, 2012
We had a great experience with Sheehy Honda. Our sales rep was Bob Sautter and he was great to work with. He took his time with us and only dealt with us. He was not running around from one customer to rep was Bob Sautter and he was great to work with. He took his time with us and only dealt with us. He was not running around from one customer to the next. He provided us with constant, personal attention. Our finance person was Darrin Porter and he was very knowledgable and he was a pleasure to deal with as well. More
by Sipes
Employees Worked With
Robert (Bob) Sautter and Darrin Porter, Robert Sautter
February 26, 2012
I would recomend Sheehy Honda becuase their custumer service was one of the best I have ever experienced. They are all very knowledgable employees. will come back for sure. service was one of the best I have ever experienced. They are all very knowledgable employees. will come back for sure. More
by noella
Employees Worked With
eduardo caicedo
February 11, 2012
Bought a 2012 Crosstour. Knowledgeable client advisor with great customer rapport, and a sales manager and sales advisor willing to deal with a buyer who does his homework/due diligence. This was my seco with great customer rapport, and a sales manager and sales advisor willing to deal with a buyer who does his homework/due diligence. This was my second new car purchase with Sheehy Honda and I'll be back when I have to replace my Honda CR-V. More
by Strider16
Employees Worked With
Robert Sautter and Tariq, Robert Sautter
January 07, 2012
Roberto was very forthcoming and knowledgeable. He explained all unique pieces of the vehicle and knew all features - as compared to previous experiences at a different car dealer. It was refreshing t explained all unique pieces of the vehicle and knew all features - as compared to previous experiences at a different car dealer. It was refreshing to deal with someone with integrity. More
by abselnau
Employees Worked With
Roberto Guandique, Roberto Guandique
January 06, 2012
The new sales manager Tariq didnt like him so much, very rude! Kyu in the Finance department very pushy. Even after we told him that we did not need a loan through the dealership. However, everyone else GRE rude! Kyu in the Finance department very pushy. Even after we told him that we did not need a loan through the dealership. However, everyone else GREAT!!! Especially, Jose and Tracy!! More
by NPark22
Employees Worked With
Tracy Saunders
January 05, 2012
Tracy was a fantastic salesman. He established our needs and determined the right pilot for us. He was not too pushy, just the right amount of interest to let us know he cared. I would buy another car fro and determined the right pilot for us. He was not too pushy, just the right amount of interest to let us know he cared. I would buy another car from him. More
by Jcbreland32
Employees Worked With
Tracy B Saunders
