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Sheehy Honda

Alexandria, VA

Overview
Reviews
Vehicles
4.8
1,362 Reviews
Call Dealership (540) 401-5472
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7434 Richmond Hwy.

Alexandria, VA

22306

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Showing 1,362 reviews

October 31, 2023

Rachel was very attentive. She explained what service was needed, the time it would take to be completed and, kept me informed on the process. Very pleased. More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
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Nov 01, 2023 -

Sheehy Honda responded

Ian, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 30, 2023

Made appt. w/ Rachel. I took off work EARLY, arrived on time, Rachel was not there that day. No explanation; NEVER received a call to re-schedule. Waste of my More

by kathy.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Williams, Vijay Krishna
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October 26, 2023

Was given good advice iplan to follow up on. Thanks for everything.see you again More

by brentwoodslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins
Report | Print
Oct 26, 2023 -

Sheehy Honda responded

brentwoodsim, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 25, 2023

Sheehy service department is amazing…especially Rachel and VJ. I have purchased 5 Hondas from Sheehy with their team servicing 4 of them. We always receive prompt and courteous service. I have never ha More

by Rod S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Rachel Higgins
Report | Print
Oct 26, 2023 -

Sheehy Honda responded

Rod, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 20, 2023

Service rep was very attentive. She explained what service was needed and performed. Very pleased. More

by Eprokop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Oct 21, 2023 -

Sheehy Honda responded

Eprokop1, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 18, 2023

Rachel has always greeted me with a smile. She has made my vehicle check-in process very efficient and fast. More

by Sayoko Patterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Rachel Higgins
Report | Print
Oct 18, 2023 -

Sayoko Patterson responded

ViJay was also very helpful , after our recall repair. There was a strange noise in the engine, he checked it out, and quickly helped take care of the repair.

Oct 18, 2023 -

Sayoko Patterson responded

Thank you Sheehy Honda for taking care of our family!

October 14, 2023

Kind. .explain what's going on in an informative way..not demeaning, knowledgeable and polite More

by angelbear19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Oct 15, 2023 -

Sheehy Honda responded

angelbear19, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 14, 2023

I was completely satisfied with customer service and the service of my vehicle.. The wait time was the shortest I’ve ever experienced More

by str8pwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Oct 15, 2023 -

Sheehy Honda responded

str8pwr, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 11, 2023

Prompt service. Request that the radio is turned down a little in the waiting area. Thank you. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Oct 12, 2023 -

Sheehy Honda responded

Chris, thank you for your feedback and high star rating!

October 09, 2023

The staff is professional but won’t get your best deal here. They advertise the lowest online prices but hit you hard on the backend. Example Destination charge $1095, appearance package $1995 and admin More

by jyork2
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Curtis was professional and reported to George... George was sales manager professional but did not get back with me by email. Curtis was definitely more approachable and responsive.
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