Sheehy Honda

TERRIBLE! Let me just say first and for most, my girlfriend and I LOVED meeting Mr. Nasser and wished we could've given him out business. He was extremely nice, Let me just say first and for most, my girlfriend and I LOVED meeting Mr. Nasser and wished we could've given him out business. He was extremely nice, professional and treated us like we were the only customers he had. THEN came Mr. Schuyler! His demeanour from the beginning was very confrontational and combative. He told us he took offence to the offer we presented and that in the entire time he's been "running" this store, he had never been "low balled" like this! My gf and I had no idea what was going on let alone what a low ball was. All we did know is that we did not feel comfortable anymore. Again bc we enjoyed our time with Mr. Nasser and did not want our experience with him wasted bc of one bad apple, we tried to comprise. His compromise was taking $599.00 off his price! Explaining that he was including a sheehy select in for "free"? When we contacted our friend who had referred us to Sheehy Honda, he insisted that this "select" was a dealer option and we were still being offered full list! Still knowing this we really wanted that car and We really felt that Mr. Nasser deserved something for his time, so again, we made another offer, which was what we thought a fair offer, about $2000.00 below their listed price. He looked at his sheet for a couple of minutes while ever so often looking up at us with disgust, he finally said that he had several offers on the car that were full list, but "for us being there" he was giving us the first shot at it. So he again offered his same offer and said its a take or leave it moment and stared aggressively at my gf and told her he was going to give her a few minutes to "talk sense into me!" When he got up, we could hear him "whisper" to Mr. Nasser, " if they're not paying, don't bother coming to get me, just tell have a nice day"! I am cleaning it up for benefit of this review of course. That was the nail in the Coffin if you will! We asked Mr. Nasser for someone above Mr. Schuyler and he came back with an ANGRY Mr. Schuyler once again, where he informed that was no one above him and that he was in fact the General Manager and proceeded to thank us again for coming and walked away. My GF and I had had enough and said goodbye to Mr. Nasser( he was genuinely upset for us, we could see on his face) he could not stop apologising to us, but no apology was needed on his part. If you insist on going to this store please please steer clear of this gentleman! He is disgustingly rude and as we would find out later at home, he was also a deceitful person as well! He in fact was not the "general manager", and the vehicle he insisted he would give us for less then what he offered was shown online for over $2200.00 LESS THEN OUR OFFER!! Horrible!! How he could be employed is beyond me, let alone interacting with customers, excuse me "BULLYING" customers! More

Best Car Buying experience we have ever had! We were looking to trade in our 2007 Honda Pilot for a new one. From our first phone call to the dealership, we knew this would be where we would buy We were looking to trade in our 2007 Honda Pilot for a new one. From our first phone call to the dealership, we knew this would be where we would buy. It was not the closest dealer but certainly the most professional. We were not harassed with multiple phone calls. We felt that they listened to what we wanted, answered all our questions and were very up front about any pricing. Each employee we had contact with were friendly (not false friendly) and all seemed to love their job. We worked with Sina and Silkk for the sales and they were great. Erica did the numbers and we drove out very happy in our new car. We found our dealer for any future car purchase! More

My worst experience ever!!! I took car in for an oil change and ended doing an alignment at their recommendation. My car is now pulling to the left.. The service department refer I took car in for an oil change and ended doing an alignment at their recommendation. My car is now pulling to the left.. The service department referred to me as being " crazy and didn't know what I was talking about." I have never been spoken to in this manner by a customer service representative. I will surely pass this information on to your other potential customers. In conclusion, What will does your business do to remedy my displeasure and convince me that your business is reputable? More

Excellent transaction I worked closely with Roberto Guandique to trade my 2011 BMW for a more up to date, affordable and dependable vehicle. I specifically came in asking f I worked closely with Roberto Guandique to trade my 2011 BMW for a more up to date, affordable and dependable vehicle. I specifically came in asking for a particular vehicle and he showed me what he had in stock. Little did I know that I was going to fall in love with all the vehicles he showed me, however, with his assistance he narrowed down what I was looking for and I drove out that same day with a brand new vehicle. I would definitely recommend Roberto to anyone of my friends or co-workers. The fact that he had a good military background and knew to work well with not only a fellow US service member but latino as well, I have to say he took the cake and managed to sell me a car that I wanted without any tricks or hidden fees behind the sale. I didn't have any problems with any member of this dealership and everyone was very helpful and courteous. Two thumbs up. Thank you Honda. V/R Andy Rodriguez (1st time Honda owner) More