Sheehy Honda

Outstanding Experience We cannot speak highly enough about Rafael. After putting in a request for a new Accord on the internet, Rafael responded very quickly. He was clear We cannot speak highly enough about Rafael. After putting in a request for a new Accord on the internet, Rafael responded very quickly. He was clearly the best sales rep in terms of his willingness to help us with our purchase. He researched several items we were looking for and helped us come up with the right trim to meet our needs. He had a car ready for us to test drive as we arrived at Sheehy. Sheehy did not have the color we wanted so Rafael looked around the area and found one at another dealership 30 miles away, He personally went out to the other dealership to pick it up. We trusted Rafael and did not want someone else driving the new car back to Alexandria. He took over an hour of his day to make sure the car arrived safely at Sheehy. We bought the car on Labor Day weekend when much of the staff was out. Rafael cleaned our car himself and personally made sure all of our requests were completed prior to taking ownership of the car. He was knowledgeable on many aspects of the car purchasing process and walked us through everything. He did not try to push us or sell us on things we clearly had no interest in. He gave us what we wanted in a very professional and efficient manner. We would definitely buy another car from him in the future. The only negative was that the discounted "true car value" price offered to us on-line turned out not to the be the real cost. There was a fee that was removed on the internet price that was then added back on when we went to purchase it. It went from about $1100 off MSRP to about $100-$200 off MSRP once we saw the breakdown. However, Rafael offered several other discounts that brought the price down further to the point it was okay. We bought a brand new, just off the truck 2016 Accord with specific color and trim that was no where to be found in the region except one place so in the end we were happy with the car and price. We also liked Robert Kirskey in Finance. He was very helpful and walked us through all aspects of the purchase process providing us with excellent advice and answers to our questions. He tailored aspects of items we were interested in to meet our needs and gave us nice military discounts. More

Superb Customer Service Jocelyn, Dean and Robert has been very courteous, friendly, helpful and professional Great service. They even got my car spray painted and also delive Jocelyn, Dean and Robert has been very courteous, friendly, helpful and professional Great service. They even got my car spray painted and also delivered it to my house. I consult Jocelyn if I need any sort of help and she is more than willing to assist. GREAT JOB!!! More

Best Ever Rafael Perez is very professional and courteous. The entire team provide a great atmosphere to conduct business. I receive a very good deal on my purc Rafael Perez is very professional and courteous. The entire team provide a great atmosphere to conduct business. I receive a very good deal on my purchase! More

Used Car Purchase I was looking for specific used vehicle and had been to other dealerships before meeting with Mr. Ansah at Sheehy Honda. Hands down, Mr. Ansah and ev I was looking for specific used vehicle and had been to other dealerships before meeting with Mr. Ansah at Sheehy Honda. Hands down, Mr. Ansah and everyone at Sheehy Honda were the most helpful and friendly of any of the other local dealerships I visited. Mr. Ansah was patient through my process of price checking and considering other options, and did not spend an overabundant amount of time (as many dealerships do) trying to sell me add-ons, such as warranties and maintenance plans. Mr. Ansah and the sales Manager, Robert, were very professional. I highly recommend Mr. Ansah as an honest and hardworking sales person who will try to get you the car and deal you want. Deon More

The BEST Saleman and Excellent Services!!!!!!!!!!!! "The BEST Saleman and Excellent Service!!!!!!!!!" I was not sure to buy another car and have more debts because I am the only one working in my f "The BEST Saleman and Excellent Service!!!!!!!!!" I was not sure to buy another car and have more debts because I am the only one working in my family, but I know that my wife needed a car to go to her school every single day. To tell you the true, I was unsure to do this UNTIL I met this person, Roberto. He gave me the BEST price, the BEST deal and the MOST important for me, to see my wife happy. My daughter was busy while she was waiting for the purchase and never got bored because she was drawing with him. If you want to buy a good car and have a GOOD price, I recommend this person. Less More

New Car Purchase Mr. Perez, (Rafael) contacted me from my initial internet search for a new car. Rafael was very polite, professional and was able to get to the point Mr. Perez, (Rafael) contacted me from my initial internet search for a new car. Rafael was very polite, professional and was able to get to the point without a bunch of the standard "sales pitch" to get you in the door. He gave fair and honest prices and was able to email me this information which in my opinion, is putting the money where your mouth is. When I told him that other dealerships were contacting me to offer deals, he continued to be very competitive in the price and he remained very professional. Other dealerships were not so professional. Because of how easy he was to deal with and his genuine effort to help me get the deal that I wanted, I was ready to buy the car that I wanted from Sheehy Honda. Rafael did an excellent job representing Sheehy Honda and was the reason I came in to buy the car and Kevin his sales manager was extremely helpful in this process of insuring all of our needs were met and that we left satisfied with the price of the car and the service we received. Thank you Rafael for helping us and because of him and his sales manager Kevin I would recommend the dealership to family and friends, and will most likely be a repeat customer. More

Excellent Service! Our experience at Sheehy Honda I have to say was excellent. Mr. Rafael greeted my family and I right away as we walked into the showroom. He was very Our experience at Sheehy Honda I have to say was excellent. Mr. Rafael greeted my family and I right away as we walked into the showroom. He was very friendly, personable and right to the point. An honest gentleman. It didn't take us long to get the paperwork started. The staff was very helpful and Mr. Robert worked with us to handle our needs to meet the payment we were looking for. As tough as it was to finally find the right vehicle for our family before landing this choice, I have to say, you guys exceeded our expectations! Thanks Team Sheehy! We will be back! More

Friendly Staff, Good Buying Experience We really enjoyed working with Rafael Perez and would highly recommend him. We never felt pressured by him to buy and felt like he was trying to get u We really enjoyed working with Rafael Perez and would highly recommend him. We never felt pressured by him to buy and felt like he was trying to get us the best deal. He seemed very honest and made himself available. He went out of his way to serve us in the process of buying. Despite a few not so good things that happened Sheehy did what they could to make up for it. Overall we are please with our purchase and very pleased w/ Rafael! More

Accommodating and Helpful! I bought my very first car at Sheehy! I had been doing so much online research for my new car (Ford Fusion) that I knew exactly what I wanted. I saw a I bought my very first car at Sheehy! I had been doing so much online research for my new car (Ford Fusion) that I knew exactly what I wanted. I saw a black 2014 Ford Fusion on Cars.com and went directly to Sheehy Honda. I was immediately greeted by a sales person, Nasser Elnagar, and he was very polite and helpful. I told him what I wanted and he got the vehicle for me right away. I did not feel any pressure to buy the car, and he impressed me with his knowledge of the car's features. I left the dealership to shop around at other places, but I returned to Sheehy because I felt comfortable and Nasser was the most understanding and accommodating salesperson I had encountered that day. He even placed a bow and balloon on my car when I finalized the deal! Overall, great service and wonderful employees! More

Professional And Helpful!! Rafael took the time needed to make sure we are helped with our difficult situation. On top of that I never felt any sales gimmick or pressure from Ra Rafael took the time needed to make sure we are helped with our difficult situation. On top of that I never felt any sales gimmick or pressure from Rafael nor any of the staff from Sheehy Honda. Rafael was very friendly, helpful, and honest right at the very beginning. This was a great buying experience and my wife and I are very happy. More