Sheehy Honda

Excellent customer service. Both me and my husband bought our first new car. Rafael Perez is an outstanding sales person. He answered all our questions and new what we were looki Both me and my husband bought our first new car. Rafael Perez is an outstanding sales person. He answered all our questions and new what we were looking for. He was very patient and convincing. His customer service was outstanding. We will definetly come back to buy our second car in the near future with him. More

Excellent service provided from Jocelyn Jocelyn was great to work with from the moment I walked into the dealership. She was patient, kind and respectful! Even after the purchase of my vehic Jocelyn was great to work with from the moment I walked into the dealership. She was patient, kind and respectful! Even after the purchase of my vehicle she was extremely responsive and helpful when I had questions. Overall great person! More

Car Buying Made Easy From start to finish, Rafael def made each process hassle free. Had a bad experience with another Honda dealership, came to Alexandria and all of my n From start to finish, Rafael def made each process hassle free. Had a bad experience with another Honda dealership, came to Alexandria and all of my needs were met. Attitude means everything & his was beyond exceptional. He is ALWAYS available and takes time with his customers. Rafael, thank you so much. I love my new car! More

A Joyful Journey for the Thomas' My wife and I had a wonderful car buying experience at Sheehy Honda of Alexandria . Our sales rep, Rafeal Perez took exceptionally good care of us, ad My wife and I had a wonderful car buying experience at Sheehy Honda of Alexandria . Our sales rep, Rafeal Perez took exceptionally good care of us, addressing all of our concerns from beginning to end. He made himself available even after hours. This was a pain free car buying experience. We would recommend Rafeal Perez, Sheehy Honda of Alexandria to friends and family who are in the market to purchase a vehicle. More

Great customer service from Jocelyn Mills This dealership was top notch! This was my first experience with Sheeny Honda. I learned of them through searching the net for a particular vehicle I This dealership was top notch! This was my first experience with Sheeny Honda. I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential car for me. For the last month, I’ve been looking to purchase a car all over the place. Little did I know that I would come full circle and purchase a vehicle across the street from my house. I’ve never heard good remarks about car sales employees at this dealership, so I didn’t know what to expect. That all change when I met Ms. Jocelyn Mills and right away, she took the time to help me and give me all of my options and was never pushy. Ms. Mills was professional, nice, and took very good care of me. No matter what process I was in, she would always check on me by offering me coffee, tea, snacks and she even let me charge my phone. She even took the time to make sure I knew how everything worked in the car, however I forgot everything she taught me, SORRY. What impressed me was she came outside and put my license plates on. Not that it’s a hard thing to do but it was raining, she had her nice outfit on and she did it like it was nothing. Glad I didn’t do it because I would have embarrassed myself. I highly recommend Sheeny Honda but even more, Jocelyn as the salesperson. It was worth the wait to know I got something I wanted and if she wasn’t there, I would to this day still looking. More

Good service and comfortable atmosphere. The atmosphere is really relaxed, and yet they get the job done well and in a reasonable amount of time. I was 20 minutes late to my appointment and The atmosphere is really relaxed, and yet they get the job done well and in a reasonable amount of time. I was 20 minutes late to my appointment and Rachel and the service team were still able to accommodate me. Also they have an espresso machine which is pretty awesome. More

Bought Our Second Honda Odyssey at Sheehy Honda Overall, this was a very positive car buying experience. We first viewed the Sheehy website and were easily ably to narrow down our search to two veh Overall, this was a very positive car buying experience. We first viewed the Sheehy website and were easily ably to narrow down our search to two vehicles. Since we were looking at used Odysseys, knowing that the price had already been researched and getting a Certified vehicle was great! I sent an email requesting a test drive and was contacted later that same day by Rafael Perez who set up a test drive for my kids and me. Rafael was very friendly and helpful, definitely not the slick car salesman from TV shows, just a nice guy trying to get you the car you want. A couple of days later my wife and I set up a last minute test drive with another vehicle which Rafael set up for us.. Knowing we were pressed for time , Rafael had the car pulled up and warmed up for us. Again, he was friendly and helpful, not pushy at all. This was the car we ended up buying! Rafael sent us out to get some dinner so we did not have to wait around while the paperwork was written up and had everything ready for us when we returned to finalize the paperwork. Rafael ensured the van was washed and cleaned for us and ready to go! The other salespeople we briefly encountered were also friendly and helpful. More

Great service - ALWAYS I bought my Honda Element at Sheehy eight years ago and have never once had an issue with their service. Sometimes I call for an appointment but more I bought my Honda Element at Sheehy eight years ago and have never once had an issue with their service. Sometimes I call for an appointment but more often I just drive up and see if they can fit me in. They always make an effort to get me in & give me an ACCURATE wait time and let me decide if I want to stay. I really appreciate the honesty! Other dealers have said "we can get you in" then I have waited hours in frustration to be finished. That has never happened with Sheehy. Before turning my Element over to me she always gets a "bath" and comes out looking like new. When the recall for airbags first came up, Sheehy service reps made sure that I was notified early on, get me in replaced the airbags and as always, made a follow-up phone call the next day to be sure I was satisfied and that all was going well with the car. While all the service reps are pleasant and efficient, Ms Higgins [Rachel] goes beyond the norm in being helpful and friendly working with her customers and filling in for service reps when they are overloaded. Whenever I stop by to get something done or to make an appointment, talking with Rachael makes the stop feel like a visit with a friend, not just another "must do" chore on the list. Friendly service, honesty, efficiency, technical know how - all these traits are what keep me coming to Sheehy!! More