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Sheehy Honda

Alexandria, VA

Overview
Reviews
Vehicles
4.8
1,352 Reviews
Call Dealership (540) 401-5472
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7434 Richmond Hwy.

Alexandria, VA

22306

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Showing 1,352 reviews

December 30, 2024

Rachel was helpful and clearly communicated how my coupons would be applied during my oil change and tire rotation. More

by calejcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Dec 31, 2024 -

Sheehy Honda responded

calejcher, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

December 20, 2024

Rachel kept constant communication and resolved a complex situation quickly. Incredibly thankful will come again! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Dec 21, 2024 -

Sheehy Honda responded

Chris, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

December 04, 2024

We always receive excellent service! We appreciate the quality of service and the customer service is top notch! More

by Lynndp301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Dec 06, 2024 -

Sheehy Honda responded

Lynndp301, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

December 03, 2024

Rachael is a fantastic service manager. She is courteous, friendly, knowledgeable, and helpful. I always ask for her when I get service on my wife’s CRV. More

by mburnell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Dec 06, 2024 -

Sheehy Honda responded

mburnell11, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

November 23, 2024

SERVICE REVIEW - Had an appointment for routine service at 9am. I show up 5 min early and am told the wait is 3 hours. I’d love to hear a good explanation for this other than you prioritizing walk-ins over More

by jerseyems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Endzo
Report | Print
November 13, 2024

Rachel is a fantastic team member. Always friendly, never steers me wrong. Work on my car is always done right the first time in a reasonable amount of time. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Nov 14, 2024 -

Sheehy Honda responded

Phil, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

November 08, 2024

Facilities somewhat dated. .that said Rachael was outstanding. Courteous, knowledgeable and delivered on what she said. More

by Papa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Nov 09, 2024 -

Sheehy Honda responded

Papa1, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

October 29, 2024

Courteous, knowledgeable, clean. Responsive, helpful Rachel always does a great job making sure my CRV is optimally serviced. More

by cfendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Oct 29, 2024 -

Sheehy Honda responded

cfendahl, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

October 22, 2024

Emily is always friendly and helpful to customers. Service information is sent to customers throughout the day with relevant information which is appreciated. More

by Aew
Recommend Dealer
Yes
Employees Worked With
Carl and Robert Porters
Report | Print
Oct 23, 2024 -

Sheehy Honda responded

Aew, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

October 10, 2024

Rachel Higgins -- did an outstanding job as alway. She takes customer service serious and i appreciate attention to detail. More

by npryor8232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Oct 14, 2024 -

Sheehy Honda responded

npryor8232, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

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