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Group 1 GMC Westside

El Paso, TX

Overview
Reviews
Vehicles
4.3
398 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 398 reviews

May 18, 2026

The service agent, Andy Barrios, was very helpful in n letting me know what was needed. More

by edmir99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Barrios
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May 18, 2026

Chris kept me informed of the progress or when there might be a delay in parts arriving More

by ordinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 16, 2026

Marissa Rodriquez did an outstanding job in getting my vehicle in and out in order for us to use to go to my father-law funeral . The entire team did an outstanding job. More

by obeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Rodriquez
Report | Print
May 17, 2026 -

Group 1 GMC Westside responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Marissa and our team at Group 1 GMC Westside. We understand how important it is to have your vehicle ready, especially during such a difficult time. We’re glad we could assist you. Please feel free to visit us again in the future! Sincerely, The Shamaley Buick GMC Team

May 13, 2026

Ulises was great. Had my truck ready and gave me a great price. Luis is finance was also very personable. More

by anthonycheslik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises Olivas, Luis Bartes
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May 13, 2026 -

Group 1 GMC Westside responded

Thank you for your kind review, Anthony! We’re delighted to hear that Ulises had your truck ready and provided you with a great price. At Shamaley Buick GMC, it's always our goal to ensure our customers are satisfied with both their vehicles and their experience. We look forward to seeing you again soon! The Shamaley Buick GMC Team

May 14, 2026 -

Group 1 GMC Westside responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. Please don't hesitate to reach out to us if there's anything more we can do!

May 07, 2026

Vianelly was very helpful, nice and professional. Got us exactly what we were looking for. Thank you! More

by lizzycenteno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vianelly
Report | Print
May 08, 2026 -

Group 1 GMC Westside responded

Thank you for your wonderful review, Lizzy! We’re thrilled to hear that Vianelly provided you with excellent service and helped you find exactly what you were looking for. We appreciate your kind words and hope to see you again at Group 1 GMC Westside! Sincerely, The Shamaley Buick GMC Team

May 08, 2026 -

Group 1 GMC Westside responded

Thank you for your wonderful review, Lizzy! We’re thrilled to hear that Vianelly provided you with excellent service and helped you find exactly what you were looking for. We appreciate your kind words and hope to see you again at Group 1 GMC Westside! Sincerely, The Shamaley Buick GMC Team

May 04, 2026

I went in for an emergency repair. They got me in quickly, accurately diagnosed the problem, and had my truck back to me within a week. More

by kenneth.e.princen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 05, 2026 -

Group 1 GMC Westside responded

Thank you for your wonderful review, Kenneth! We appreciate you choosing Group 1 GMC Westside for your emergency repair. It’s great to hear that we could get your truck back to you quickly and efficiently. We look forward to assisting you again in the future! Sincerely, The Shamaley Buick GMC Team

May 14, 2026 -

Group 1 GMC Westside responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 01, 2026

They are great. Oscar Olivera has always treated us like family. He is very knowledgeable and a great person. Alex Barrera manager always gives us the best prices More

by Jorge
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Olivera, Alex Barrera
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May 02, 2026 -

Group 1 GMC Westside responded

Thank you so much, Jorge! We’re happy to hear about your positive experiences with Oscar and Alex at Group 1 GMC Westside. It’s great to know that you feel like family with us after 20 years. We appreciate your loyalty and your recommendation. We look forward to seeing you again soon! The Shamaley Buick GMC Team

April 29, 2026

Staff very polite knowledgeable and super professional. Appreciate dealership opening early for those of us that have a three hour commute to get our vehicle serviced. More

by parras34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
May 14, 2026 -

Group 1 GMC Westside responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Group 1 GMC Westside

April 29, 2026

Staff very helpful and knowledgeable in the products they sell, very to the point in answering our questions More

by DAVID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio
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Apr 29, 2026 -

Group 1 GMC Westside responded

Thank you for your kind words, David! We're thrilled to hear that you found our staff at Group 1 GMC Westside helpful and knowledgeable. Providing clear and direct answers is important to us, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Shamaley Buick GMC Team

April 28, 2026

Always excellent service! They always let me know what’s needed to keep it running well. I will always go back More

by Delmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Realzola
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Apr 28, 2026 -

Group 1 GMC Westside responded

Thank you for your kind words, Delmy! We’re thrilled to hear that you consistently receive excellent service at Group 1 GMC Westside. Keeping your vehicle running well is our priority, and we look forward to seeing you again for your next visit! Sincerely, The Shamaley Buick GMC Team

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