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Group 1 GMC Westside
El Paso, TX
421 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 421 reviews
August 25, 2026
Ralph the service advisor noted all my complaints on the work order and thats the way it should be. Previous advisers left important complaints out and I didn’t appreciate it. As long as you have people lik work order and thats the way it should be. Previous advisers left important complaints out and I didn’t appreciate it. As long as you have people like Ralph working there Ill continue to take my truck there for service More
by mkorneg
Employees Worked With
Ralph
August 14, 2026
Our new vehicle purchase experience this week at Group1 GMC Westside was a great and pleasant experience. Both Danny (Sales) and Gerry (Finance) provided excellent customer service throughout our purchase GMC Westside was a great and pleasant experience. Both Danny (Sales) and Gerry (Finance) provided excellent customer service throughout our purchase experience. Both were very friendly, courteous, knowledgeable and professional. All our questions and concerns were addressed rapidly and effectively. Our next purchase will certainly be at Group1 GMC Westside based on the quality of the product and more importantly, the quality treatment we received from the gentlemen previously mentioned. Thank you! More
by efarias53
Employees Worked With
Danny Mata:Gerry Vera
August 06, 2026
Great service, fast response and quick purchase. Will definitely recommend this location and keep my options open for new promotions. Very satisfied. Will definitely recommend this location and keep my options open for new promotions. Very satisfied. More
by manuel torres
Employees Worked With
Vianelli
July 13, 2026
This has been by far my worst experience with a service provider. Car was returned extremely dirty, oil change keeps saying it needs to be replaced, no reset of sensors. This is why I have not purchased an provider. Car was returned extremely dirty, oil change keeps saying it needs to be replaced, no reset of sensors. This is why I have not purchased another GMC. It is just extremely poor service and I do not want to keep having this issues. More
by Alberto-lazo
Employees Worked With
N/a
July 09, 2026
I had a 1:00 appointment today they took my car to at 12;45 they brought it up at4:10 It was for an oil change and tire rotation I was told at cl in it would be 1:30 to 32;00 hrs. waited no concern by a 12;45 they brought it up at4:10 It was for an oil change and tire rotation I was told at cl in it would be 1:30 to 32;00 hrs. waited no concern by advisor More
by 0408rrlyn
Employees Worked With
Marisa
July 09, 2026
Oscar is a great person to represent the brand, very knowledgeable, he took the time learn what my needs were and got me into exactly what I was looking for.. I will definitely work with him in the futu knowledgeable, he took the time learn what my needs were and got me into exactly what I was looking for.. I will definitely work with him in the future and make him known to everyone I know who is looking for an upgrade... More
by Julianmendez25
Employees Worked With
Oscar olivera
July 04, 2026
El mejor lugar en el paso para comprar tu próximo carro, mi vendedor estrella 🌟 fue Juan Corona excelente su atención y paciencia gracias por ayudarme a encontrar la troca que necesitaba, sin duda regreso mi vendedor estrella 🌟 fue Juan Corona excelente su atención y paciencia gracias por ayudarme a encontrar la troca que necesitaba, sin duda regreso con Group 1 west More
by erikagogo17
Employees Worked With
Juan Corona
