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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.4
241 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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communication truck customer service professional

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Showing 241 reviews

August 14, 2023

Got my oil changed waited on truck not to bad waiting time will be back More

by Williskenny98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa rodriguez
Report | Print
Aug 25, 2023 -

Shamaley Buick GMC responded

Thank you! We look forward to your business with us again!

Aug 25, 2023 -

Williskenny98 responded

Thanks again

August 09, 2023

Ernie my service advisor was well informed and helpful. He kept me informed throughout the repair of my car and got it back to me sooner than expected. More

by pycsandieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 07, 2023 -

Shamaley Buick GMC responded

We are thrilled that Ernie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 06, 2023

I love the professionalism. The service is great. The prices are good. The atmosphere is welcoming. More

by romeroch09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 14, 2023 -

Shamaley Buick GMC responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 03, 2023

They were professional and informative and got the job done in a short amount of time. More

by spurc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
Aug 26, 2023 -

Shamaley Buick GMC responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 03, 2023

Website shows inaccurate prices. Was charged $78 for standard oil change. Invoice says car was washed, it was not. Once I showed them the price on their site they gave me a disco More

by GAAGUILERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa
Report | Print
July 24, 2023

Great professional dealership. My whole family has been doing business there for about 30 years. More

by leonardporras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 28, 2023 -

Shamaley Buick GMC responded

Thank you for taking the time to leave a review for us at Shamaley Buick GMC. We're happy we could meet your expectations!

July 17, 2023

Federico was of great help answering any questions I had about the services needed for my Acadia. When it was time to checkout Marissa made the process smooth and pleasant with her friendly personality. More

by Gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Federico, Marissa , Digital AirStrike
Report | Print
Aug 14, 2023 -

Shamaley Buick GMC responded

We are always happy to hear about the great service we provide. Thank you for your Five-Star review and your business. Always our pleasure!

July 05, 2023

Great experience. Frequently updated during the process of replacing the tires of my vehicle. Very professional More

by Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Rodriguez , Digital AirStrike
Report | Print
Jul 07, 2023 -

Shamaley Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Great service and very fast. No issues will return again for other needs for my truck. More

by ms
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jun 30, 2023 -

Shamaley Buick GMC responded

Thank you for being our customer, we appreciate your kind words!

June 21, 2023

Excellent service Service advisors down to earth good people comparable prices. Quality parts well trained mechanics More

by Oxcsrol
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jun 24, 2023 -

Shamaley Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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