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Group 1 GMC Westside

El Paso, TX

4.3
380 Reviews

955 Crockett Street

El Paso, TX

79922

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Showing 380 reviews

March 27, 2026

Very helpful and very professional they always made sure I was taken care of my car More

by Ngalvan98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Mar 28, 2026 -

Group 1 GMC Westside responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Group 1 GMC Westside helpful and professional. Your satisfaction is our priority, and we’re glad we could take care of you and your car. We look forward to seeing you again soon! Sincerely, The Shamaley Buick GMC Team

March 18, 2026

Very good service It was a pleasure working with them. They worked professionally and quick. More

by jgfroese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 21, 2026 -

Group 1 GMC Westside responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

Excellent customer service. Martin did a great job communicating work done on my vehicle. Oscar explained service necessary and answered all of my questions. Would come back! More

by carlos.chavez1511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin and Oscar
Mar 17, 2026 -

Group 1 GMC Westside responded

Thank you for your wonderful review, Carlos! We’re excited to hear that you had an excellent experience at Group 1 GMC Westside. It's great to know that Martin and Oscar provided you with top-notch communication and service. We look forward to welcoming you back for your next visit! Sincerely, The Shamaley Buick GMC Team

March 14, 2026

My salesman was very friendly and did everything he could to get us as many discounts as possible. They did not detail my car though as they told me they would. The atmosphere seemed more business than welco More

by greenecactus2395
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillen
Mar 25, 2026 -

Group 1 GMC Westside responded

Thank you for your feedback and for recognizing your salesperson’s efforts. We apologize that your vehicle was not detailed as promised and understand how that impacts your experience. We will address this internally and work to improve both delivery and overall atmosphere. We hope to welcome you back for a more polished experience.

March 06, 2026

Rojelio was awesome. Great customer service every body was very nice I give it 5 stare rating. Will definitely recommend More

by normahurtado771
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rojelio perez
Mar 10, 2026 -

Group 1 GMC Westside responded

Hi, we're happy you found our staff Rojelio to be so supportive during your experience here at Group 1 GMC Westside. Thanks for the recommendation, and have an amazing day!

March 06, 2026

Excellent service from the salesman and everyone who worked there was very very nice. It was a very wonderful experience. Would recommend anyone to buy a vehicle from you guys. Thank you so much. I’m en More

by normahurtado771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael isa wonderful employee
Mar 09, 2026 -

Group 1 GMC Westside responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 01, 2026

Charlie was the best and most kind person to work with. He really made sure I was comfortable with the vehicle and answered all my questions about it as well. I’ve never had an experience like I did at thi More

by kt.nicole28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie
Mar 04, 2026 -

Group 1 GMC Westside responded

Hello, we're happy to hear you had such a positive experience with Charlie. If you have any further questions, please give us a call. We're always happy to help!

February 28, 2026

Group 1 GMC gave us great service and great attitude. Great people all around, they made sure we got a great deal and got us into our dream vehicle. More

by Ernesto_silvas81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Atondo
Mar 04, 2026 -

Group 1 GMC Westside responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

It is a good dealership. They are friendly and will answer any questions you have. They will work with you to get the deal you want. More

by ajohnnie36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 02, 2026 -

Group 1 GMC Westside responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Always take care of me and always keeping me informed as to what or how my vehicle is More

by Harrisc0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
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