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Group 1 GMC Westside

El Paso, TX

4.3
366 Reviews

955 Crockett Street

El Paso, TX

79922

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Showing 366 reviews

February 11, 2026

Overall buying experience was great! It’s my first time owning a GMC Sierra and Austin B. was super helpful through the whole process. More

by Davidg453343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bailey
February 06, 2026

There was excellent service from the staff. They have great selection and the staff was very attentive. More

by cesar.sanchez.allende
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Velasco
Feb 09, 2026 -

Group 1 GMC Westside responded

Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 04, 2026

It was terrible. They raised the price of an oil change by $34 and reduced the service. More

by fstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know.
Feb 07, 2026 -

Group 1 GMC Westside responded

We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. W e appreciate you bringing this to our attention, your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience.   Sincerely,   Deanna Diaz de Leon SERVICE - Group 1 GMC Westside (915)231-4095 ddiazdeleon@group1auto.com

February 02, 2026

This was our best experience ever as buyers. We are recommending to everyone we know. A total win! More

by Carmen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Atondo, Geronimo Vera
Feb 05, 2026 -

Group 1 GMC Westside responded

Hello Carmen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2026

I got sold a 2023 CPO truck and was told that the truck was going to have a bumper to bumper added on top of the already expired factory warranty. I decided to with the CPO truck as it was going to have wa More

by Jlaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ulysses
Jan 31, 2026 -

Group 1 GMC Westside responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. If you would please reach out to me at BNAVAR@GROUP1AUTO.COM, I would like to hear more about your experience here. Thank you again for your feedback, and I'm looking forward to an opportunity to understand more about what took place during your experience. Sincerely, Brian Navar Service & Parts Director - Group 1 GMC Westside (915)231-4095 bnavar@Group1Auto.com

January 28, 2026

Very good job! Excellent Very good job! excEllent Very good job! Excellent Very good job! Excellent More

by manuelvarelarmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 30, 2026 -

Group 1 GMC Westside responded

Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2026

The sales and service team @ Group1GMC Westside are very knowledgeable and excellent service.Good job and keep up the good work ! See U @ my next service. More

by cesar64gaytan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Octavio
Jan 24, 2026 -

Group 1 GMC Westside responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2026

Andy the service advisor took good care of me, kept me informed on the progress of my car , very satisfied More

by rcdelatorre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy service advisor
Jan 24, 2026 -

Group 1 GMC Westside responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2026

Jaime Velasco was quick to help us, he was patient, kind and was able to get us all the information we needed More

by Jose L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Velasco
Jan 24, 2026 -

Group 1 GMC Westside responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2026

Thank you Ulises, for getting me into the vehicle I wanted. I am very happy. Smooth deal. More

by Xfacadex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises Olivas
Jan 22, 2026 -

Group 1 GMC Westside responded

Hi, thanks for your praise and kind comments about Ulises. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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