Group 1 GMC Westside

The salesman was great, very knowledgeable about the truck that he was saying gave us a great experience truck that he was saying gave us a great experience More

Excellent Customer Service a lot better experience the Casa Buick GMC totally recomended. Will go back Casa Buick GMC totally recomended. Will go back More

People are very friendly and the salesman that we got " Alex " is amazing and very attentive and polite. Definitely our next purchase of a vehicle will be with Group 1 GMC Alex " is amazing and very attentive and polite. Definitely our next purchase of a vehicle will be with Group 1 GMC More

My car was at the dealership for 12 days to replace a body control module. The replacement module was defective. Once that was fixed they had to reprogram the two fobs. They were unable to get one to pro body control module. The replacement module was defective. Once that was fixed they had to reprogram the two fobs. They were unable to get one to program, had to order a new one and then it's still took 3 days to finish. Our contact Marissa was frequently out, did not call with updates and did not return our calls. More

Excellent service. Very professional employees. Am very satisfied with the service provided. I recommend very much. Very professional employees. Am very satisfied with the service provided. I recommend very much. More

The staff at Group 1 GMC were helpful and knowledgeable. However, when my wife and I were leaving the dealership after buying our car, we noticed a crack about 6 to 8 inches long on the windshield. I immedi However, when my wife and I were leaving the dealership after buying our car, we noticed a crack about 6 to 8 inches long on the windshield. I immediately told our salesman, and he said he’d have it repaired at no cost to us. The next week, we brought the car back for the scheduled repair, and they said they wouldn’t replace the windshield unless the crack went into our driver’s field of vision. They did say they had already sealed it and re-sealed it on this visit. They told me to bring it back if it keeps cracking. I thought that was a bit disappointing after buying a $73K car. Especially since we had already brought it to the salesman’s attention before leaving the lot, which meant it had been broken for a while. More

Amazing customer service Mario explain detail by detail of everything the truck had Jerry was amazing with financial part Overall 10/10 experience def would recommend went to casa gmc had a bad experien of everything the truck had Jerry was amazing with financial part Overall 10/10 experience def would recommend went to casa gmc had a bad experience glad I bought my truck here More

Disappointed with Recent Service Experience Check-in was quick, but unfortunately, the staff didn’t have the notes I had included with my appointment. There was also a lack of clarity about how long the was quick, but unfortunately, the staff didn’t have the notes I had included with my appointment. There was also a lack of clarity about how long the service would take. I was informed that the service would take a few extra hours due to a recall, but my vehicle was dropped off at 7:45 AM and not returned until 4:30 PM. I was told this delay was because only a few technicians were qualified to perform the recall review. Communication throughout the day was poor. Follow-up was minimal, responses were delayed, and the information I did receive was unclear. Upon receiving my vehicle, there was no documentation of what services had been completed or any status updates on wear-and-tear items. The delivery itself was very informal—the person who returned the car simply left it running at the console, didn’t close the vehicle, and failed to remove the protective covers from the seats and floor mats. Additionally, the car was not washed or cleaned, which I’ve come to expect from previous visits. Overall, I’m very disappointed with the level of service provided this time. I hope these issues are addressed to improve future experiences. More

They were very informative and quick with the service they promised. I thought i would wait long and it didnt take very long. they promised. I thought i would wait long and it didnt take very long. More

Daniel was amazing the got us in and out the whole process was simple and efficient I know nobody wants to stay at the dealership for hours about 45 minutes total I was out as long as you got your fin process was simple and efficient I know nobody wants to stay at the dealership for hours about 45 minutes total I was out as long as you got your finances together the whole process went smoothly great job Group 1 GMC I would recommend anybody who wants to buy a vehicle to come here new or used More