
Shaker's Family Ford
Watertown, CT

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1,761 Reviews of Shaker's Family Ford
Excellent Service!! We recently purchased a 2015 Ford F150 Supercrew Cab we had a very positive experience working with Dom Lacapra. He was very professional and never fe We recently purchased a 2015 Ford F150 Supercrew Cab we had a very positive experience working with Dom Lacapra. He was very professional and never felt pressured in any way. The dealership was very accommodating with the options we wanted for our family. I would strongly recommend this dealership and Dom in particular. More
Jim Reed and the staff at Shakers Family Ford Ed Shaker and his staff, in particular, Jim Reed provide professional, friendly and personal service to their customers. The experience was positive Ed Shaker and his staff, in particular, Jim Reed provide professional, friendly and personal service to their customers. The experience was positive and we are highly satisfied. We will definitely lease with Shakers in the future. More
Great service. Based upon past car purchase reliability and customer satisfaction, I sought Shaker Ford Family agents to facilitate a Ford Escape purchase. I found Based upon past car purchase reliability and customer satisfaction, I sought Shaker Ford Family agents to facilitate a Ford Escape purchase. I found Sal professional, informative, and receptive. He provided comparative analysis and clearly enumerated each step of the purchasing process. I appreciated his patience during my decision-making process as I weighed the data he presented. His candor and caring approach were also welcome qualities. More
Second car in a month I bought a used Explorer from Jim Reed back in August and had a great experience. I needed to make a change to my commuting car, so I reached out to J I bought a used Explorer from Jim Reed back in August and had a great experience. I needed to make a change to my commuting car, so I reached out to Jim for the next purchase. He ran some options for me for another used vehicle, new and leases. I settled on a used Fusion. Once agin it was a pleasure working with Jim and the rest of the team at Family Ford. They will be the place we look first with any car needs in the future. Scott Fitz More
Used Toyota Purchase Purchased a used Toyota FJ Cruiser several weeks ago. The whole experience was very good. Sal Catalano was the salesman and he was great to deal with, Purchased a used Toyota FJ Cruiser several weeks ago. The whole experience was very good. Sal Catalano was the salesman and he was great to deal with, and a really pleasant guy. I paid a fair price and really love the car. I'm always hesitant to buy from a dealer but I won't hesitate to return to Shaker. SGD Granville, MA More
Excellent Service!! I have been purchasing my company vehicles from Family Ford since 1989 and I will continue to do so! The staff are always beyond helpful and knowledg I have been purchasing my company vehicles from Family Ford since 1989 and I will continue to do so! The staff are always beyond helpful and knowledgeable. I have had the pleasure of doing sales with Jim Reed who has always gone the extra mile in securing the right vehicles for my needs. I recently needed a vehicle that has handicapped accessibility and Jim went the extra mile in looking for and securing such a vehicle. Many thanks to Jim, Manny, Cindy and all the wonderful people at Shaker Family Ford! You're the best! More
First time Lincoln owner! SHAKER'S FAMILY FORD was excellent in buying my new car! Sal Catalano was professional , patient and pleasant .He made my buying experience great!Than SHAKER'S FAMILY FORD was excellent in buying my new car! Sal Catalano was professional , patient and pleasant .He made my buying experience great!Thank You! More
Another happy Ford purchase I recently purchased my second Ford a 2013 Escape from Shaker's in the new facility which is very comfortable and inviting. I grew up in a Ford family I recently purchased my second Ford a 2013 Escape from Shaker's in the new facility which is very comfortable and inviting. I grew up in a Ford family and have been coming to Shaker's for the past 5 years since getting our first Shaker Ford from Jim Reed. Jim took the same time and effort we me this time as he did before. If you want someone who cares and will listen and not try to just sell you something then you need to ask for Jim Reed when you come to Shaker's. I have been recommending both Shaker's and Jim since the beginning and I look forward to my next Ford with Jim. More
As always this experience was non stressful. Great people! I have worked with Bill Reed over many years and have always felt satisfied with his professionalism and honesty. He made me comfortable and at ease. I have worked with Bill Reed over many years and have always felt satisfied with his professionalism and honesty. He made me comfortable and at ease. I have purchased 5 cars from Bill and God willing I will purchase my next one from him. More
Happy Ford owner Just picked up my 2016 Ford Escape salesman great Jim Reed made my Ford experience great and he is one of the reason I keep coming back to Ford great Just picked up my 2016 Ford Escape salesman great Jim Reed made my Ford experience great and he is one of the reason I keep coming back to Ford great people great product. Also the facility is top notch best I have seen. Keep up the good work I'll be coming back. thanks Michael More