
Shaker's Family Ford
Watertown, CT

Filter Reviews by Keyword
By Type
1,761 Reviews of Shaker's Family Ford
WR Lincoln MKZ I have bought/leased many vehicles over the past20+ years from Shaker's and I have yet to have a bad experience. The people have always been personab I have bought/leased many vehicles over the past20+ years from Shaker's and I have yet to have a bad experience. The people have always been personable and willing to help in any way they can. James is knowledgable of the products as well as my individual history and preferences. More
Patient, informative, overall good people Had to buy two cars from here - first was beautiful - it was totaled in three weeks. I had a good experience here the first time so I went back. Sal w Had to buy two cars from here - first was beautiful - it was totaled in three weeks. I had a good experience here the first time so I went back. Sal was patient of my expectations and kept very close to meeting them. Manny took the time (twice) to explain everything and was extremely nice to work with. I did hope for a better price on my second car, but overall I am happy More
a no stress day!!! I got there early Monday morning, ready for anything in the process of buying a car. To my delight it was so non stressful! I spoke to a wonderful fr I got there early Monday morning, ready for anything in the process of buying a car. To my delight it was so non stressful! I spoke to a wonderful front desk person who directed me to Catherine Reed. She was very friendly and very informative about the options that where available to me. Also the free coffee was greatly appreciated. After a test drive of the car, I had made up my mind. Mrs. Reed was very professional and helpful. No b.s. I really appreciate that! I would definitely buy another car from her and from this dealership. More
rental car Bill Reed at Shakers Auto Group was very helpful as always to us. We have been going to him for many years. We also return to their service department Bill Reed at Shakers Auto Group was very helpful as always to us. We have been going to him for many years. We also return to their service department because of the prompt action in taking care of any problem we might have had with many of the cars that we have bought there. More
A great experience! We had a great experience at Shaker. Everyone was friendly and we didn't feel rushed or pressured. Pat was great and worked with us and made sure we w We had a great experience at Shaker. Everyone was friendly and we didn't feel rushed or pressured. Pat was great and worked with us and made sure we were comfortable. Manny was the nicest business manager I've ever dealt with! The showroom is beautiful and customers are treated to refreshments, comfy couches and tv. Overall we definitely would recommend Pat and the dealership to others. More
Great Dealership! The service was awesome! I got my first car at this dealership! Jim Reed was very helpful and was very fair with negotiating a price. The people at th The service was awesome! I got my first car at this dealership! Jim Reed was very helpful and was very fair with negotiating a price. The people at the dealership did not hound you and con you into anything. Everyone at Shaker Ford was very polite and helpful. ~Erica Keane More
Great Experience Sal was great to work with in purchasing our 09 F-150 truck. He was able to understand what we were looking for in the truck I had seen on the lot fo Sal was great to work with in purchasing our 09 F-150 truck. He was able to understand what we were looking for in the truck I had seen on the lot for my family and I. He also understood where my limits were for monthly payment and worked to get that with in reason for us. When we had not gotten to a payment I wanted, he approached the issues from other angles and provided other potential options in leasing a vehicle and was very accepting in my decline of that offer being not for us. I felt no pressure in this purchase and was always taken care of. Even after we had finalized the deal, signed all the paperwork, he worked to address minor items we noticed afterwards that needed fixing. Manny was great to work with on filling out the paperwork, and explaining the various options we had. When I had questions, he was very willing to answer them in full and even go through the agreements "legalese" wording to make sure I felt comfortable with my knowing what was signed. He also took the time to understand what my goals were for monthly payment and took time to find the correct financing with adding in the extended warranty and not increasing what Sal and agreed to. Both guys were very personable and easy to talk making it a very comfortable process. More
Great Dealership I was very pleased with my salesman Pat Onorata, he was very, very nice and explained in detail everything I needed to know. I was also very pleased w I was very pleased with my salesman Pat Onorata, he was very, very nice and explained in detail everything I needed to know. I was also very pleased with the business manage Manny Pinho and how he went to lengths to give me exactly what I wanted as far as my payment. In all this dealership is rated 10 as far as I am concerned and I would recommend them to any of my friends/relatives for their next car purchase. More
Love my new car They make it so easy to by a car.i stopped and looked one day the next day picked up my new car.Kathy did everything.thanks to everyone that helped. They make it so easy to by a car.i stopped and looked one day the next day picked up my new car.Kathy did everything.thanks to everyone that helped. More
Could not have been a better experience! This was our first experience with Shaker Family Ford Lincoln. From the minute we walked in the door we felt welcomed and at ease without any pressu This was our first experience with Shaker Family Ford Lincoln. From the minute we walked in the door we felt welcomed and at ease without any pressure I would have expected from a dealership. Jim Reed was incredibly helpful in introducing us to the Ford Edge and all of the cars features. His familiarity with this model car was impressive! My husband and I could not imagine a more knowledgeable sales person. Manny Pinho was informative and very thorough working with us on the financing. He brings years of experience to the business end purchasing an an automobile. Our overall time at Shaker Family Ford Lincoln could not have been better and our new Ford Edge is amazing. Thanks to everyone at Shaker Family Ford Lincoln, we will undoubtedly be back to this dealership to purchase another vehicle. More