Serra Toyota of Decatur

Serra Toyota located in Decatur Alabama is a dealership that is doing everything possible to serve their community, support their customers. Always prompt to remind their customers about their appointments that is doing everything possible to serve their community, support their customers. Always prompt to remind their customers about their appointments, and the good part, their service is quick and efficient. More

Got me a loan that I thought I couldn’t get ! !! Wes is the best!!! !! Wes is the best!!! More

It was easy, quick and very organized when I arrived to get my vehicle serviced. get my vehicle serviced. More

I had my Grand Highlander serviced recently and had a recall repair on the back-up camera repaired. It was done in the time they told me. The staff was very professional and courteous. I highly recommen recall repair on the back-up camera repaired. It was done in the time they told me. The staff was very professional and courteous. I highly recommend Serra Toyota of Decatur. More

The people were very helpful. Leon Starr was great through me buying the vehicle I wanted. Very helpful group. Leon Starr was great through me buying the vehicle I wanted. Very helpful group. More

Everyone was very kind and had answers to all my questions. I actually am Chris’ wife and was handling the car business for him because he is terminally ill, brain tumor, and unable to do it himself questions. I actually am Chris’ wife and was handling the car business for him because he is terminally ill, brain tumor, and unable to do it himself. I made an appointment for the oil change hoping it would take less time as I am his primary caregiver but learned quickly that it would still be a couple of hours. You all shuttled me back home and delivered the car to my house when it was finished. Bravo! I felt very taken care of by a lot of really nice people. More

Service was honest, prompt, and courteous, and everyone was Super Nice! Would recommend to everyone, especially if they are seeking a new and good service provider for their Toyota. was Super Nice! Would recommend to everyone, especially if they are seeking a new and good service provider for their Toyota. More

The experience initially began on a disappointing note, and after leaving dissatisfied, I was switched to a different sales person. Once I was assisted by Nick Hull, Tulio, and Austin Norwood, the situatio and after leaving dissatisfied, I was switched to a different sales person. Once I was assisted by Nick Hull, Tulio, and Austin Norwood, the situation improved significantly. They were highly communicative throughout the entire process and demonstrated a strong commitment to my deal. Their professionalism and dedication ensured that all of my concerns were addressed, and they went above and beyond to make sure I left completely satisfied. More

Very nice and helphelpful ful explaining my problem and what to do in my car what to do in my car More

If you're on the fence, make the drive, give them a shot. Great customer service was provided from start to finish. It took us about 3 weeks to narrow down our vehicle of choice. We looked at several vehic Great customer service was provided from start to finish. It took us about 3 weeks to narrow down our vehicle of choice. We looked at several vehicles and were never pressured to purchase anything. Once we narrowed down what we wanted they helped up find the exact trim and color to meet our needs. I will drive past the big dealer in Huntsville every time for the customer service at Serra Toyota in Decatur, not to mention the inflated prices the other guys are selling their vehicles at, always double check the MSRP even if that "discount" looks good. More