Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Serra Nissan - Service Center

Birmingham, AL

4.5
1,648 Reviews
Call Service Center (205) 856-2544

1,648 Reviews of Serra Nissan - Service Center

Sort by
March 06, 2025

Great service, fast service, no problems. Will come back again, Always courteous. Great job. Great staff. More

by kimberlyswash0421dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Serra Nissan responded

Thank you for this awesome review! We are very appreciative of your time and business with us here at Serra Nissan, and we thank you for being a part of the Serra family! We look forward to serving you in the future!

March 02, 2025

Go to work in a reasonable timeframe and completed all work in a timely manner More

by molly2018davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Serra Nissan responded

Thank you so much for your great review! We greatly appreciate you putting your trust in our team here at Serra Nissan for your vehicle's service, and we are glad to hear your positive feedback! We hope that you will continue to choose Serra Nissan for all your vehicle needs, and we look forward to serving you!

February 27, 2025

I like that it clean ,in the lobby there is water ,coffee and a snack machine. More

by dnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Serra Nissan responded

Thank you for your wonderful review, and for trusting our team here at Serra Nissan with your vehicle's service! We appreciate you choosing us to earn your time and business, and we hope you will continue to choose us for any future service or sales needs as well!

February 22, 2025

Very nice and clean dealership. Has very great service. I would recommend to all my family and friends More

by KMON5776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Serra Nissan responded

Thank you so much for your stellar review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we are grateful to have earned your time and business! We look forward to serving you in the future, as well as serving your family and friends with the same great service you experienced!

February 21, 2025

Excellent service in a timely manner good customer service a clean dealership and shop I am very pleased More

by antdboy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Serra Nissan responded

Thank you so much for your awesome review! We are honored to have earned your time and business, and we thank you for trusting our team with your vehicle's service needs! We hope you will continue to choose Serra Nissan in the future and keep us in mind for any family or friends looking for a vehicle.

February 16, 2025

Service was fine. Ashley explained the procedure well. She did a Good job I will come back. More

by kimberlyswash0421dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Serra Nissan responded

Thank you for your feedback! We always appreciate hearing from our customers about what we did well and what we can improve on, and we would love to know more about your experience so we can deliver a truly 5-star experience next time. We thank you for trusting our team with your vehicle's service, and we look forward to serving you in the future!

February 15, 2025

Sera Nissans Service and personnel were very professional and did an outstanding job Kudos to the technicians More

by drakejames921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2025 -

Serra Nissan responded

Thank you so much for this great review! We are grateful to have earned your time and business, and we thank you for trusting our team with your vehicle's service needs! We hope to earn your business again for any future needs, and hope you keep us in mind for any family or friends in need of a vehicle.

February 15, 2025

I have been up there several times with my car same issue. They dont communicaton with them is horrible More

by Ariee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Serra Nissan responded

We are very sorry to hear about your experience with our service center. In an effort to resolve this situation and improve ourselves, we invite you to call us at 205-856-2544 and ask for our service manager, Dylan, so we can further investigate. We hope that we can assist you towards a resolution.

February 12, 2025

it was grate did there job and it wasn't that long I had no problem More

by perrywilson737dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Serra Nissan responded

Thank you for this great review! We appreciate you choosing us at Serra Nissan and trusting us with your vehicle's service, and we thank you for being part of the Serra family! We hope that you will continue to choose for any future service or sales needs, as well as keep us in mind for any family or friends in need of a vehicle!

February 11, 2025

Good job and very friendly and hope she can get me a ride very soon More

by aprildial983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Serra Nissan responded

Thank you so much for this great review! We appreciate you trusting our team here at Serra Nissan with your vehicle's service, and we sincerely hope to serve you in the future for any sales or service needs as well!

1
2
...
165