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1,726 Reviews of Serra Nissan - Service Center
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October 03, 2025
I have been going to this dealer since 2018 and the staff and the service keeps me coming back. and the service keeps me coming back. More
by jfletcher_89
Verified CustomerEmployees Worked With
October 01, 2025
Fabricated service that was unnecessary 😒 and the tech lied about why the service was needed. He said my vehicle had been tampered with which is absurd and an outright LIE. My vehicle has ONLY been servic lied about why the service was needed. He said my vehicle had been tampered with which is absurd and an outright LIE. My vehicle has ONLY been serviced at ONE dealership, Serra Nissan in CENTERPOINT, AL. This cost me hundreds of dollars and was based in a made up lie. More
by CHERRYLTWX_WATSONdnc
Employees Worked With
I don't know his name, its on the receipt.
September 30, 2025
Everyone took the time to access my situation and made it their mission to ensure I was taken care of. I truly appreciate the Serra Nissan staff. their mission to ensure I was taken care of. I truly appreciate the Serra Nissan staff. More
by Gloria Somersall
Employees Worked With
Other Employees :
I don't remember the names of everyone that assisted me
September 27, 2025
I came to get my car checked out they drove the car around the block said I needed some work done on the car the service department charged me 206.00 that was to much it was there job to me know I had around the block said I needed some work done on the car the service department charged me 206.00 that was to much it was there job to me know I had to pay a fee over price the service department didn’t do anything for me to have to pay that much service fee I will not be back to Serra nissian to purchase any more cars More
by PHYLLISMITCHELL568dnc
September 27, 2025
The process was easy and everyone was nice and friendly. I was updated about what was going on with my car. Will be back I was updated about what was going on with my car. Will be back More
by anglebc27
September 27, 2025
Everyone did a great job taking care of my car. Thanks to everyone. Job well done. Thanks to everyone. Job well done. More
by 4krubyDNC
September 24, 2025
Very simple and easy. Service was excellent. Definitely will be the only place I service my car. Service was excellent. Definitely will be the only place I service my car. More
by malekkendricks0702
September 18, 2025
Amanda is excellent she goes above and beyond what you ask of her! She is the best the company has a long with dragon. Thank you both for all of your help ask of her! She is the best the company has a long with dragon. Thank you both for all of your help More
by brandymedlin27
September 18, 2025
This is a great place to get a car. The people who work here are great and they work with you on everything. The people who work here are great and they work with you on everything. More
by meghanholsomback
Employees Worked With
September 17, 2025
Dropped my car off for service on a Thursday and Monday they still hadn’t looked at it yet. Costed me $400 in rental fees and still no diagnosis. No extend warranty and no courtesy vehicle for my troubles. they still hadn’t looked at it yet. Costed me $400 in rental fees and still no diagnosis. No extend warranty and no courtesy vehicle for my troubles. Needless to say that I removed my vehicle from their service department to take to another service provider. I will never use them for service again. I will be looking to trade this vehicle in as soon as possible and it will not be a Nissan nor will I ever choose Serra brand again More
by BL
Employees Worked With
