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Serra Nissan of Birmingham

Birmingham, AL

4.5
2,383 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,383 reviews

November 17, 2025

They are very professional. They let use a rental car while I waited for them to fix my car. More

by evhi424
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Nov 18, 2025 -

Serra Nissan of Birmingham responded

Thank you for your great review, and for visiting our service center for your vehicle's needs! We are glad to hear about your experience, and we hope to serve you again in the future as well!

November 08, 2025

They were friendly, polite and efficient. They were polite, friendly and efficient. The staff did an excellent job. More

by 58tyturner
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Nov 08, 2025 -

Serra Nissan of Birmingham responded

Thank you for visiting us at Serra Nissan, and for leaving a great review about your experience! We are grateful for the opportunity to assist you, and we thank you for your time and business. We look forward to serving you in the future!

November 06, 2025

I always have a good experience with Serra. No complaints. Serra gets you in and out in a reasonable time More

by angelagooden
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Nov 07, 2025 -

Serra Nissan of Birmingham responded

Thank you for your review and your great feedback! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we look forward to serving you in the future!

November 06, 2025

Very pleased with the work attitude of Amanda was awesome This was one of my best experience at this location professionalism all around the service shop thanks Amanda More

by robertabramsjr92
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Nov 07, 2025 -

Serra Nissan of Birmingham responded

Thank you for trusting our team with your vehicle's service needs, and for leaving us some great feedback! We appreciate you spending your time and business with us, and we hope that we can continue to be of service in the future!

November 04, 2025

Ashley is amazing no complaints took good care of me I will definitely be back More

by Neshasayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
Nov 05, 2025 -

Serra Nissan of Birmingham responded

Thank you for your awesome review of your recent service visit! We are glad that you were able to experience the top-notch service we pride ourselves on, and we look forward to serving you in the future!

November 03, 2025

My husband took my car to the dealership. He said everything went well. Everything went well and the expenses were covered under the warranty. Great transaction. Provided same feedback via ph More

by jen4279
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks, Ashley Meeks
Nov 04, 2025 -

Serra Nissan of Birmingham responded

Thank you for your positive review and for recognizing one of our awesome service advisors, Ashley! We appreciate you for choosing our team here at Serra Nissan, and are glad to hear about your excellent service experience. We look forward to earning your time and business in the future!

November 03, 2025

Service was very good. The customer service I really appreciate. The servjce was timely also. More

by rblomax61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. McGee
Nov 04, 2025 -

Serra Nissan of Birmingham responded

Thank you for your excellent review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and are glad to have had the pleasure of serving you. We hope that you will continue to choose our team for any future vehicle needs!

November 02, 2025

It was a very well professional environment! And the customer service was outstanding. I highly recommend. More

by Jmichelles205
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Lloyd
Nov 04, 2025 -

Serra Nissan of Birmingham responded

Thank you for your great review, and for letting our team serve you and your vehicle needs! We are grateful for your time and business, and hope we can serve you again and deliver a truly 5-star experience!

October 30, 2025

Thanks Great service, great personnel I will bring my car next time I need it serviced. More

by pcgam
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Oct 30, 2025 -

Serra Nissan of Birmingham responded

Thank you for a great review about your vehicle's recent service! We appreciate the pleasure of your time and business, and are glad that all your service needs were addressed! We look forward to helping you in the future as well.

October 29, 2025

I was a bit disappointed about the price of the battery but if that fixed my problem, I’ll get over the disappointment. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
Oct 30, 2025 -

Serra Nissan of Birmingham responded

Thank you for your review and your feedback regarding your service. We appreciate you choosing our team and hope that you were able to experience that top-notch service and worksmanship we pride ourselves on. Unfortunately there are some factors, such as pricing of parts, that are out of our control, but we appreciate your overall positive review!

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