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Serra Nissan of Birmingham

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,413 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,413 reviews

July 08, 2026

I was quoted for 1200 dolllars for a diagnostic, plus spark plug replacement, plus usb port fix. Was told my diagnostic would go towards services if I used Serra or else I would just have to pay for the More

by Joeypaganelli
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Jul 10, 2026 -

Serra Nissan of Birmingham responded

Hi there, we apologize for your experience and understand your frustration. We strive to provide transparent pricing and will review our process to improve in the future. Please reach out to us to discuss this further. Thank you.

July 08, 2026

Amanda is the greatest! Amanda was very helpful, courteous and kept me updated throughout the whole process More

by danielvidal79
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Jul 10, 2026 -

Serra Nissan of Birmingham responded

Thank you for the kind words! We are happy to hear that Amanda provided top-notch service and kept you informed every step of the way. We appreciate your business and hope to work with you again in the future.

July 08, 2026

Always excellent, Amanda is the best The facility is always clean and they are always fast More

by brandymedlin27
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Jul 10, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We are thrilled to hear that you appreciate Amanda's exceptional service and our commitment to keeping our facility clean and efficient. We strive to provide the best experience for our customers and we are grateful for your positive feedback. Thank you for choosing us!

July 08, 2026

Great work It was a good experience and I would come back Have a great day More

by thepaint.rc
Recommend Dealer
Yes
Employees Worked With
Serra
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Jul 10, 2026 -

Serra Nissan of Birmingham responded

Thank you for the positive feedback! We are thrilled to hear that you had a great experience with us. We look forward to seeing you again and hope you have a wonderful day! 😊🎉

July 08, 2026

Great experience. Great price and no pressure. In and out fast. I will buy from them again. More

by peh0901
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Lloyd
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Jul 10, 2026 -

Serra Nissan of Birmingham responded

"Thank you so much for sharing your positive experience with us! We strive to provide hassle-free service and great prices for our customers. We look forward to helping you again in the future!" #satisfiedcustomer #greatprices #hasslefree

July 03, 2026

They were very kind and helpful and a good experience I will be back to purchase again More

by demetriclucious0
Recommend Dealer
Yes
Employees Worked With
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo Todd
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Jul 08, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We can't wait to have you back for your next purchase. See you soon!

July 02, 2026

Professional and thorough. Nice, friendly and gives recommendations when needed. Variety of services for different vehicles. More

by lnlkp
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Jul 03, 2026 -

Serra Nissan of Birmingham responded

"Thank you for your kind words! We take pride in providing top-notch customer service and expert recommendations for all your vehicle needs. We are constantly expanding our services to cater to a variety of vehicles. Thank you for choosing us!"

July 01, 2026

Had an issue with my vehicle AC. They didn't try to sell me anything I didn't need and didn't overcharge me. Fair and swift service. More

by msbetted
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Jul 03, 2026 -

Serra Nissan of Birmingham responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that our team provided fair and swift service for your vehicle's AC issue. We always strive to deliver honest and efficient service to our valued customers. We appreciate your support and look forward to serving you again in the future.

June 30, 2026

The service was quick and the communication was great from start to finish will be my new go to spot for service on my new vehicle More

by roderiusDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley
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Jul 03, 2026 -

Serra Nissan of Birmingham responded

"Thank you for choosing our business for your vehicle service! We're delighted to hear that our speedy service and strong communication made a great impression on you. We look forward to being your go-to spot for all your vehicle needs in the future!" #CustomerSatisfaction #FastService

June 28, 2026

They worked very hard to find the right vehicle at the right price for me. Everyone demonstrated excellent customer service. More

by deblogan1963
Recommend Dealer
Yes
Employees Worked With
Mark Muhihu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Muhihu
Report | Print
Jun 30, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We are thrilled to have helped you find your perfect vehicle at the right price. Our team takes pride in providing excellent customer service. See you on the road!

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