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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,191 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,191 reviews

March 21, 2025

They were AWESOME! We had a great experience at Serra Nissan! Curtis Lloyd, Zac Willis, and Xavier Johnson were all Awesome! More

by Keith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson
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Mar 24, 2025 -

Serra Nissan responded

Keith, thank you so much for your incredible review! We are so glad that your family chose Serra Nissan for your new vehicle, and we appreciate your trust in our team! On behalf of the team, we welcome you to the Serra family and sincerely hope we can continue to serve you for any future vehicle needs!

March 15, 2025

Made sure I was approved and did not stop until the job was done! Alex was awesome too! More

by Myshawilliams36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Tafoya
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Mar 15, 2025 -

Serra Nissan responded

Thank you so much for your awesome review, and congratulations on your new car! We are very thankful that you chose our team here at Serra Nissan, and we are honored to have earned your time and business. We hope you will continue to see us for any futurue vehicle needs, as well as for any family or friends in need of a vehicle!

March 15, 2025

Everything done quickly and well, my every request addressed to my satisfaction. B er type happy with Serrz Nissan. More

by Thebigalbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Serra Nissan responded

Thank you for your great review, and for your trust in our team here at Serra Nissan! We are very glad to have earned your time and business, and value you as part of the Serra family! We look forward to serving you in the future.

March 14, 2025

I would highly would recommend Karen. She’s friendly always happy and smiling and has amazing energy. She’ll help you get into your dream car and will get you a GREAT deal. More

by alanzamora205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Serra Nissan responded

Thank you so much for your awesome review about Karen! We greatly appreciate that you chose Serra Nissan for your vehicle needs, and we thank you for your time and business with us! We look forward to serving you for all your future vehicle needs as well!

March 13, 2025

Ashley has been very professional and helpful during the stressful process of having my car repaired. More

by apenningtonjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane
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Mar 14, 2025 -

Serra Nissan responded

Thank you for your review and for shouting out one of wonderful service advisors! We greatly appreciate your trust in our team for your repairs, and are glad that you got to experience the customer service that sets Serra Nissan apart! We hope to earn your time and business again in the future!

March 10, 2025

Nice friendly people. We had an appointment to look at a vehicle and waited 30 minutes for sales to handle it. We also made an appointment to do paper work, Kurtis was on More

by Slick154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David was the salesman
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Mar 11, 2025 -

Serra Nissan responded

Thank you so much for your feedback - we always appreciate hearing from our customers on how we can continue to improve their experience! We apologize for your wait, but do sincerely appreciate your time and business spent with us. We hope that you will continue to choose Serra Nissan for any service or sales needs so we can deliver a truly 5-star experience next time!

March 06, 2025

Great service, fast service, no problems. Will come back again, Always courteous. Great job. Great staff. More

by kimberlyswash0421dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Serra Nissan responded

Thank you for this awesome review! We are very appreciative of your time and business with us here at Serra Nissan, and we thank you for being a part of the Serra family! We look forward to serving you in the future!

March 06, 2025

Best sales experience I've ever experienced. Alex was so friendly, knowledgeable and professional. He was not pushy or overbearing like salespeople I've encountered in the past. He was thorough More

by anjhix3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tafoya
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Mar 07, 2025 -

Serra Nissan responded

Thank you so much for your wonderful review! We are grateful that you chose Serra Nissan for your new vehicle, and we sincerely thank you for the pleasure of your time and your business with us. We hope that you will continue to choose us for any future vehicle needs, as well as keep us in mind for and family or friends in need of a vehicle or quality service!

March 02, 2025

Go to work in a reasonable timeframe and completed all work in a timely manner More

by molly2018davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry, Kyng Scott
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Mar 03, 2025 -

Serra Nissan responded

Thank you so much for your great review! We greatly appreciate you putting your trust in our team here at Serra Nissan for your vehicle's service, and we are glad to hear your positive feedback! We hope that you will continue to choose Serra Nissan for all your vehicle needs, and we look forward to serving you!

February 27, 2025

I like that it clean ,in the lobby there is water ,coffee and a snack machine. More

by dnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry, Kyng Scott
Report | Print
Feb 28, 2025 -

Serra Nissan responded

Thank you for your wonderful review, and for trusting our team here at Serra Nissan with your vehicle's service! We appreciate you choosing us to earn your time and business, and we hope you will continue to choose us for any future service or sales needs as well!

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