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Serra Nissan of Birmingham

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,530 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,530 reviews

October 16, 2026

They went above and beyond was extremely polite and courteous And helpful a delightful experience with purchasing my suv More

by bamawhitecoco.mayes57860
Recommend Dealer
Yes
Employees Worked With
Corey and John
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October 16, 2026

They are courteous and great customer service the wait is not long and the customer service text keeps you informed More

by renawilson63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2026 -

Serra Nissan of Birmingham responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate our courteous service and timely updates. Our team works hard to ensure a great experience for our customers. We look forward to serving you again soon!

October 16, 2026

Dre Sandlin made this the best car buying experience I've ever had! Me and my family will always buy cars from him and this dealership! More

by boopgunn1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Sandlin
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Oct 17, 2026 -

Serra Nissan of Birmingham responded

Thank you for your fantastic review! We're thrilled to hear that Dre provided you and your family with such a great car buying experience. We look forward to serving you again in the future. Your loyalty means the world to us!

October 14, 2026

It was quick service no issues I recommend Serra Nissan services to everyone and Amanda is exceptional More

by billybaker478
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Print
Oct 16, 2026 -

Serra Nissan of Birmingham responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and issue-free experience with us. Amanda will be delighted to know she made a positive impact. We appreciate your recommendation and look forward to serving you again at Serra Nissan!

October 13, 2026

Took care of what I needed done. Very kind. Very kind and professional. Took care of my first service. More

by leighpope4012
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Print
Oct 16, 2026 -

Serra Nissan of Birmingham responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team. Providing kind and professional service is our top priority. We look forward to assisting you with your future needs!

October 12, 2026

Communication with customers needs improving. Prompt follow-up is needed, especially with time sensitive information like insurance claims. I also had to return my car following a repair that tri More

by llittle821
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Oct 14, 2026 -

Serra Nissan of Birmingham responded

Thank you for your feedback. We apologize for the communication issues you experienced and appreciate your patience. We're glad to hear the corrective repair was resolved quickly. We are committed to improving our follow-up processes to better serve our customers in the future.

October 09, 2026

Great Service, friendly sales staff, very accommodating. They fought to find me the best deal available. I couldn’t recommend them more. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2026 -

Serra Nissan of Birmingham responded

Thank you for your wonderful review! We're thrilled to hear that our team provided you with great service and found you the best deal. Your recommendation means a lot to us. We look forward to serving you again in the future!

October 08, 2026

Almost perfect! !!!! It was the best experience I've had at any shop & I'll be coming back whenever I have too!!!!! More

by alexandernakia1975
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Print
Oct 10, 2026 -

Serra Nissan of Birmingham responded

Thank you for your fantastic review! We're thrilled to hear you had such a great experience with us. Your support means the world, and we can't wait to welcome you back soon. We're committed to making every visit just as special!

October 08, 2026

When approaching the service center the people were very nice and they approached me as soon as they saw me the waiting room was very comfortable and the wait time wasn’t long very good. Very good customer More

by dardeng23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 10, 2026 -

Serra Nissan of Birmingham responded

Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with our team and enjoyed our comfortable waiting area. Your referrals mean the world to us, and we look forward to serving you and your friends in the future!

October 07, 2026

The staff was friendly and knowledgeable and I didn't have to wait over an hour for an oil change like I usually do. More

by Kimab80kimab80
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Print
Oct 12, 2026 -

Serra Nissan of Birmingham responded

Thank you for your wonderful feedback! We're thrilled to hear that our friendly staff made your visit enjoyable and efficient. We strive to provide quick and reliable service, and it's great to know we met your expectations. We look forward to serving you again soon!

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