Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan of Birmingham
Birmingham, AL
2,505 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,505 reviews
September 25, 2026
My experience with Serra Nissan was excellent, and Amanda Badgwell was especially helpful throughout the process. I brought in a 2013 Nissan Maxima for a pre-purchase inspection before buying it from another Badgwell was especially helpful throughout the process. I brought in a 2013 Nissan Maxima for a pre-purchase inspection before buying it from another dealership, and Amanda made sure the vehicle was thoroughly checked and that my concerns—especially regarding the CVT transmission—were addressed. The communication was professional, straightforward, and reassuring, and I appreciated being treated like a valued customer even though I was not purchasing the vehicle from Serra Nissan. Based on my experience, I would absolutely recommend Serra Nissan and Amanda Badgwell. More
by mr.randywest
Verified Customer
September 25, 2026
Friendly, kept me informed. Explained what was going to be done. Gave me a great experience. Explained what was going to be done. Gave me a great experience. More
by bbixler75
September 25, 2026
Staff kept me updated throughout the entire process and had my vehicle done accurately in a very short time. had my vehicle done accurately in a very short time. More
by JOENANCE62
September 24, 2026
I had an appointment for 1130, got there early to be on time and I sat there til almost 2p that's an unacceptable amount of time to wait time and I sat there til almost 2p that's an unacceptable amount of time to wait More
by tinadorn1969
September 24, 2026
I had a great experience with personal and customer service. However, the building itself needs pest control and regular cleaning maintenance. service. However, the building itself needs pest control and regular cleaning maintenance. More
by Ronundahenley
September 23, 2026
Great experience working with this dealership. The staff was friendly, helpful and made the whole car‑service process smooth and stress‑free. I would happily recommend them to anyone The staff was friendly, helpful and made the whole car‑service process smooth and stress‑free. I would happily recommend them to anyone More
by Steve zheng
September 23, 2026
For the first time I left a dealership happy and I have had no sad feelings since. I am very happy with my new car. had no sad feelings since. I am very happy with my new car. More
by marystoker
September 22, 2026
Service was TERRIBLE from start to finish! I left my car on August 22 and nothing was initiated until Sept 2. My car had AC when I dropped it off, when I picked my car up on Sept 15 my air was I left my car on August 22 and nothing was initiated until Sept 2. My car had AC when I dropped it off, when I picked my car up on Sept 15 my air was not working! I am beyond furious with the service and the nonchalant service staff thats hired! I am ready to escalate this issue to an higher authority! More
by angelgubray
September 22, 2026
Very nice Work hard to make sure I was satisfied The Saleman took his time to make sure I was a satisfied customer. I will recommend with a ?? percent Saleman took his time to make sure I was a satisfied customer. I will recommend with a ?? percent More
by deborahclopton23
September 22, 2026
Fast and efficient and very professional and polite. Enjoy coming here when its time for my service. Enjoy coming here when its time for my service. More
by toycelica66
