Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan of Birmingham
Birmingham, AL
2,445 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,445 reviews
August 01, 2026
Without a appointment and while very busy, Amanda was able to fit me in and she was very nice and helpful, able to fit me in and she was very nice and helpful, More
by boomdox7
Verified CustomerEmployees Worked With
August 01, 2026
Fast, concise and ready Ready to serve the needs of buyers At Serra Nissan VW in central Alabama buyers At Serra Nissan VW in central Alabama More
by Dillnr4g
August 01, 2026
Amanda Bagwell is amazing. Great personality . The atmosphere is relaxing for a car dealership. I would recommend Serra Great personality . The atmosphere is relaxing for a car dealership. I would recommend Serra More
by dnc3
Employees Worked With
July 31, 2026
Immediate response and professional Service was satisfying rep was very helpful and caring Sierra Nissan has taken care of my vehicle like a family satisfying rep was very helpful and caring Sierra Nissan has taken care of my vehicle like a family More
by soniapippens
July 31, 2026
My experience with Mr. Loyd, Mr. Baker and Mr. Todd was exceptional. Even the lady in the service department was just as professional as everyone else, (I hate that I can Loyd, Mr. Baker and Mr. Todd was exceptional. Even the lady in the service department was just as professional as everyone else, (I hate that I can't remember her name). When looking for a car would I recommend the service of Serra Nissan? Yes, I would. If they can help you, they will. Even the possibility of helping find a car at a different Serra car lot. If you're looking for a car check them out. More
by falenapurifoy
July 30, 2026
vehicle listed on website for price for vehicle having negative record (clean title, no accidents, etc). This was based off of Experian autocheck. When pulling up the experian autocheck form, there was ve negative record (clean title, no accidents, etc). This was based off of Experian autocheck. When pulling up the experian autocheck form, there was very minimal records even documented. Important to note, this vehicle is 6 years old. I asked for the carfax instead, the carfax showed way more documentation from service records, odometer readings, etc. Well...the carfax also showed the vehicle had been in two accidents with one reporting SEVERE UNDERCARRIAGE damage. The dealership denied knowing this info ahead of time and refused to come down on their original price because "we don't use carfax here" (per salesman). They reported their service department had already inspected the vehicle and found nothing wrong. Keep in mind this was an inspection done prior to knowing the vehicle had been in two accidents. They messed up and didnt want to eat the cost, instead wanted to put their mistake on the customer to eat. The vehicle was also missing a seat...they claimed it was not supposed to have another seat, ironic because even their website listing included the seat (because that make and model always has that extra seat). They shrugged it off like it wasn't a big deal. *important* I asked them if they would tell any future customers inquiring about the vehicle that the carfax shows it has been in two accidents...they said "only if the customer ask for it" Two lessons learned: 1.don't shop at this dealership, 2. always ask for the carfax even if they use a different autocheck company! More
by Dustin
July 30, 2026
Every body was great helping me with my experience with them . Everything was great ?? them . Everything was great ?? More
by 54normanevans
July 27, 2026
All right ? ? Ordered a part, they gave it to the service department to put on at my appointment. ? Ordered a part, they gave it to the service department to put on at my appointment. More
by Dknight5200
