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Serra Nissan of Birmingham
Birmingham, AL
2,465 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,465 reviews
August 21, 2026
Amanda is awesome keeps you up to date about your car and is friendly. She make coming to Nissan a pleasure. is friendly. She make coming to Nissan a pleasure. More
by angelahoppes
Verified Customer
August 21, 2026
She is the BEST! ! SHE IS THE BEST..EXCELLENT CUSTOMER SERVICE..SHE IS THE ONE FOR ME AND MY CAR NEEDS!!! ! SHE IS THE BEST..EXCELLENT CUSTOMER SERVICE..SHE IS THE ONE FOR ME AND MY CAR NEEDS!!! More
by VALERAMILLER1955
August 19, 2026
Help me get the ride available I would have like to look at more car and be informed better at more car and be informed better More
by timmy2tone60
August 17, 2026
Everything went well, service technician was nice and helpful (Amanda) she explained everything well about future service needing done. helpful (Amanda) she explained everything well about future service needing done. More
by tokerogers
August 16, 2026
So far, so good. Had an oil leak after my first oil change, so I took it back and it was fixed immediately. Had an oil leak after my first oil change, so I took it back and it was fixed immediately. More
by dannyrickard4540
August 13, 2026
From the salesman, finance person to the sales manager and the service receptionist the interactions were top notch. The honesty, caring, and consideration of my concerns were taken and sincerely thought and the service receptionist the interactions were top notch. The honesty, caring, and consideration of my concerns were taken and sincerely thought through to try to accomplish and get handled. Up and until this point I am a happy customer and hope to continue to be happy with the choice of purchasing a car through Serra Nissan. I'm thanking all that had any type of part in helping me find, get and enjoy my purchase through Serra Nissan. More
by falenapurifoy
August 09, 2026
I was greeted with a smile I was happy with the service I will be back will be back More
by resa.wilsonDNC1315
Employees Worked With
August 07, 2026
They really wanted to put me in a vehicle. The vehicle I purchased was a used Titan. It had some things not working on it and the dealership has made sure to make it right so that everything o The vehicle I purchased was a used Titan. It had some things not working on it and the dealership has made sure to make it right so that everything on the truck works as it should with my purchasing it. I could not be happier. The team is great. More
by Ninjadude
August 07, 2026
My Rogue lost driving power without any warning. I have towed my car to Serra many times, especially after loosing power on I-20 on Memorial day weekend while on a trip to Georgia. I sat on the int I have towed my car to Serra many times, especially after loosing power on I-20 on Memorial day weekend while on a trip to Georgia. I sat on the interstate with 18 wheelers speeding by so fast that my car was shaking on the side of the road. I was rescued by a tow service in Talladega AL before it started pouring down rain. I am still traumatized. The car was towed to Serra Nissan and a new motor was installed, after 3 weeks of waiting . Now after receiving a new motor. I was told I have transmission damage. Now my car computer shows start/stop failure and it is parked again. I am very unhappy and dissatisfied. My car has been parked and out of use for 4-5 months. I have been renting cars and getting rides and I still have a monthly car payment and insurance to pay . This car is a lemon. I am just giving away money and wasting a lot of my time. When I came back with my mechanic friend and voiced my frustration to Amanda at Serra, I was told not to bring the car back! My car was serviced for motor problems. I was told I have a new motor. Now I have a transmission problem that occurred after getting a new motor. More
by Cheryl
Employees Worked With
