Serra Nissan of Birmingham
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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It was a pressure free environment, experience. Amanda shared the necessary replacements needed in a non-pressure approach which allowed me to select the right decision. Amanda shared the necessary replacements needed in a non-pressure approach which allowed me to select the right decision. More
Didn't value my opinion or time Didn't value my opinion or time Didn't value my opinion or time or time Didn't value my opinion or time More
I was quoted for 1200 dolllars for a diagnostic, plus spark plug replacement, plus usb port fix. Was told my diagnostic would go towards services if I used Serra or else I would just have to pay for the spark plug replacement, plus usb port fix. Was told my diagnostic would go towards services if I used Serra or else I would just have to pay for the diagnostic itself. They fixed spark plugs and then told me they couldn't fix the usb port, but could if I paid over 5k. They charged for me labor and 2 diagnostics. So I paid 1100 to have spark plugs replaced. Will NEVER use Serra Nissan again and will ensure I tell everyone I know of my experience. More
Amanda is the greatest! Amanda was very helpful, courteous and kept me updated throughout the whole process Amanda was very helpful, courteous and kept me updated throughout the whole process More
Always excellent, Amanda is the best The facility is always clean and they are always fast always clean and they are always fast More
Great experience. Great price and no pressure. In and out fast. I will buy from them again. Great price and no pressure. In and out fast. I will buy from them again. More
Professional and thorough. Nice, friendly and gives recommendations when needed. Variety of services for different vehicles. Nice, friendly and gives recommendations when needed. Variety of services for different vehicles. More
Had an issue with my vehicle AC. They didn't try to sell me anything I didn't need and didn't overcharge me. Fair and swift service. They didn't try to sell me anything I didn't need and didn't overcharge me. Fair and swift service. More

