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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,344 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,344 reviews

January 30, 2026

Great experience with Amanda and the service It was a great experience. I was highly satisfied with the customer service and also with the service manager Amanda. More

by elcoleman
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Jan 30, 2026 -

Serra Nissan responded

Thank you so much for a great review of your recent service experience! We are so glad to have been able to serve you, and we sincerely thank you for your time and business. We look forward to serving you in the future!

January 26, 2026

My salesman Dre’ went over top to help me. The team as a whole really went over the top to get me where I needed to be in order to make a purchase. Got an opportunity to make a video with John More

by Very Pleased
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pamphilis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dre Sandlin
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Jan 27, 2026 -

Serra Nissan responded

Thanks for your great review highlighting one of our awesome sales professionals, Dre! We are very grateful for your time and business and we are glad to know you had an excellent experience! We look forward to helping you in the future as well.

January 24, 2026

It was a basic oil change and alignment. I've had four oil changes performed here and they have neglected to refill the windshield wiper fluid every time but once More

by Rmiller430
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Jan 26, 2026 -

Serra Nissan responded

We're sorry to hear about your recent service experience with us. We always strive to provide top-notch customer service and technical expertise, and we apologize that you visit did not live up to that. We encourage you to call us at 205-856-2544 and ask for Dylan if you would like to discuss your experience further.

January 24, 2026

They were very kind had my car ready when promised I will be back to this dealership More

by mcayton.74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Serra Nissan responded

Thank you for your great review of your recent service visit! We are very proud to have served you, and glad to hear about your excellent experience. We look forward to serving you for any of your family's vehicle needs in the future!

January 23, 2026

Excellent service from start to finish. Angel Borja was very professional, attentive, and made the whole process of buying our new truck easy and stress-free. Highly recommend! More

by Alejandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2026 -

Serra Nissan responded

Thank you for your awesome review, Alejandra! We are so grateful that you chose our team here at Serra Nissan for your new vehicle, and we congratulate you! We hope you will continue to choose us for your family's service or sales needs in the future.

January 23, 2026

Great service and professionalism. Angel Borja, the car salesman went above and beyond to make sure I was satisfied with my new car purchase. I am recommending him to family and friend More

by Smoorer
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Jan 26, 2026 -

Serra Nissan responded

Thank you for your amazing review and for trusting our team with your new car purchase! We are so glad to hear that you were able to experience the world-class customer service we pride ourselves on, and we look forward to serving you in the future!

January 23, 2026

Excellent service to me and family, they help me to solve my situation. Especially thanks to Angel Borja. More

by emiliano82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2026 -

Serra Nissan responded

Thank you for your excellent 5-star review! We are so glad that our team could help you, and we thank you for the pleasure of your time and business. We look forward to serving you in the future!

January 22, 2026

Curtis and Dre treated me with courtesyand respect, and made the experience of purchasing my first car almost painless! I felt like a very valued customer. More

by msmh871
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Lloyd
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Jan 22, 2026 -

Serra Nissan responded

Thank you so much for your awesome feedback and for trusting our team with your first car purchase! We are proud to have served you and we congratulate you on your new car! We look forward to serving you in the future.

January 22, 2026

I am satisfied with my service each time It's time for me to get service. More

by dnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2026 -

Serra Nissan responded

Thank you for your great 5-star review of your recent service visit! We greatly appreciate you choosing our team for your vehicle needs, and we look forward to serving you in the future as well!

January 21, 2026

Thanks Everything was fine and I will always be a costumer and I recommend nissan to family and friends More

by 54normanevans
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Jan 22, 2026 -

Serra Nissan responded

Thanks for your great review and for being a loyal customer, Norman! We are very appreciative of your time and business, and we look forward to the next time we are able to serve you and your family!

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