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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,194 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,194 reviews

April 30, 2025

Mr. Billy Baker & Mr. Vincent were so attentive to my wants & needs. ♥ Very nice Staff. Mr. V. Wanted to make sure I had what I wanted. Billy had been my Salesman in the past, so I knew I wanted him More

by no20
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Serra Nissan responded

Thank you so much for your glowing review! We are honored to have been able to serve you, and we sincerely thank you for choosing our team for your vehicle purchase. Welcome to the Serra family - we look forward to serving you in the future as well!

April 30, 2025

Very quick and efficient service and friendly staff Always take care of my needs and inform me of issues More

by AYANNABELLE
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
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May 01, 2025 -

Serra Nissan responded

Thank you for a great review about your experience with our service center! We are very glad to have earned your time and business, and we thank you for your trust in our team! We hope that you will continue to choose Serra Nissan for any of your future vehicle needs and keep us in mind for family or friends as well.

April 29, 2025

They did not fix the issue of my vehicle and the more I brought it back the more problems persist. They were adding more issues and didn't want to fix the issue they caused. Sarra Nissan dealership parts a More

by roseman_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Serra Nissan responded

We are very sorry to hear about your experience with our service center and your vehicle concerns. We always strive to provide top-notch customer service and communication, and we take your concerns seriously. We would like to know more about your situation and understand how we can help, so we encourage you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

April 25, 2025

Great service, explanation of application and everything done in seasonal time . Big Steve is the best!!! More

by kelartis43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Puttonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Serra Nissan responded

Thank you for your great review, and congratulations on your new car! We are so glad that we were able to help you find a great vehicle, and we sincerely thank you for the pleasure of your time and business. We look forward to serving you for any service or sales needs in the future!

April 25, 2025

I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

April 23, 2025

Nice service. Made my drive back to huntsville very smooth and efficient. Thanks so much More

by De'Angelo R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Serra Nissan responded

Thank you for your great review, De'Angelo! We are very glad to hear about your great experience, and thank you for trusting our team with your vehicle's service! We hope that you will keep us in mind for any future service or sales needs for you or your friends and family!

April 23, 2025

Originally I didn’t have a great experience, but after talking to the managers and getting more information, I’m so happy with my new car and thankful for the staff for taking the time to work with me and More

by bbourgeoisie2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Serra Nissan responded

Thank you so much for your great review - we are so glad we were able to discuss your vehicle needs and find a great solution! We congratulate you on your new car, and thank you for the pleasure of your time and business. We look forward to serving you for any future service or sales needs!

April 19, 2025

Lizbeth was wonderful ! We talked about what I needed and where we needed to be and she came back with exactly that . Definitely would buy from her again . Great experience More

by andrealynn424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizbeth Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Serra Nissan responded

Thank you so much for your wonderful review shouting out Lizbeth! We appreciate you choosing Serra Nissan for your new vehicle, and we are glad to welcome you to the Serra family! We hope that we can earn your time and business in the future, and hope you will share your experience with family and friends!

April 19, 2025

great service from beg to end very informative on the spot service great job great communication More

by dmoore21212
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
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Apr 21, 2025 -

Serra Nissan responded

Thank you for your great feedback on your recent service visit! We are very grateful that you chose Serra Nissan for your vehicle's service, and we appreciate your trust in our team. We hope to continue to serve you for any future service or sales needs!

April 19, 2025

Very easy to work with . Very simple and fast process. Lizbeth was awesome !! I would recommend her and Nissan. More

by johngurley81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizbeth Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Serra Nissan responded

Thank you so much for your feedback and for recommending our team here at Serra Nissan! We are grateful that you shared your time and business with us, and we gladly welcome you to the Serra family! We hope that we can continue to serve you for any of your future vehicle needs for your and your family.

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