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Serra Honda O'Fallon

O'Fallon, IL

4.9
340 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 340 reviews

March 07, 2026

Kreg Gunter at Serra Honda is one of the best dealers I've ever worked with. From the moment we began interacting he was kind, respectful and extremely knowledgeable. Kreg and everyone I interacted with More

by dbell123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I'm delighted to hear that Kreg provided you with such a positive car-buying experience at Serra Honda O'Fallon. Your kind words about our team mean a lot to us. I appreciate your recommendation, and we look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 07, 2026

This was the best experience I have ever had buying a car. He was very straightforward with me and did his best to help me save money. I am really happy with the experience I had here and will be back. More

by Brendon
Recommend Dealer
Yes
Employees Worked With
Collin
Mar 08, 2026 -

Serra Honda O'Fallon responded

Thank you, Brendon! I'm delighted to hear that you had the best experience buying a car at Serra Honda O'Fallon. Our team strives to provide straightforward and helpful service, and it's great to know you felt supported during your purchase. We look forward to welcoming you back in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 05, 2026

The Serra Honda team made the lease process easy and fast, very happy with overall experience More

by brz34tg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I'm thrilled to hear that the Serra Honda O'Fallon team made your lease process easy and fast. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 04, 2026

Jose helped me several times over the phone and then in person leading up to the purchase of my Ford Escape. He was personable, knowledgeable, and patient with me as I struggled to make a decision. He did More

by hschlemrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Serra Honda O'Fallon responded

Thank you for your amazing review! I'm glad to hear about your positive experience at Serra Honda O'Fallon with Jose. It's great to know that he was able to assist you with your Ford Escape purchase, providing you with the trust and support you needed. We appreciate your kind words and hope to see you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 04, 2026

Jose was top notch. Answered all our questions , honored all promises he made ! Collin in finance was amazing and guided us thru options and never pressured our decision More

by cherbst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin in F&I
Mar 05, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Jose and Collin at Serra Honda O'Fallon. It's great to know that they provided you with excellent service while helping you with your used Ford Bronco. I truly appreciate your kind words and your trust in us. We look forward to seeing you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 04, 2026

He helped me get my first car. He was so helpful, and understanding. I would 100% recommend going to him. He listens and understands everything very well, good job mr ezzard👍 More

by rummy-widest-5a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Kilbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezzard Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Nolte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Serra Honda O'Fallon and that Mr. Ezzard was able to assist you in getting your first car. Your recommendation means a lot to us and we look forward to seeing you again in the future. Enjoy your new car! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

February 20, 2026

Daniel was incredibly helpful, got me the vehicle I wanted, and made the whole process simple and easy. More

by porter.gerren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Brueggeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your kind words, Gerren! I'm thrilled to hear that Daniel was able to assist you in getting the vehicle you wanted and made the process simple and easy. At Serra Honda O'Fallon, we strive to provide a seamless experience for our customers. I appreciate your feedback, and we look forward to seeing you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

February 07, 2026

Serra Honda and Jose made the whole experience easy and quick. As a single/ widow, I really appreciate that. More

by Mary J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Mary! I'm thrilled to hear that you had an easy and quick experience at Serra Honda O'Fallon with Jose. We truly appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

January 09, 2026

We had a great experience with Jose. He is knowledgeable and courteous. We felt welcome and appreciated by him and we will definitely recommend him to others. We know we can rely on him More

by Willett.Deborah.K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Deborah! I am thrilled to hear about your great experience with Jose at Serra Honda O'Fallon. It's fantastic to know that you felt welcomed and appreciated. We appreciate your recommendation and look forward to assisting you with your vehicle in the future. Please come back and see us anytime! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

January 08, 2026

Excellent customer service, clear communication. This was by far the easiest buying experience we have had. More

by deemorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Serra Honda O'Fallon responded

Thank you for your fantastic review, Dee! I’m thrilled to hear that you experienced excellent customer service and clear communication during your buying experience at Serra Honda O'Fallon. Your satisfaction is our priority, and I truly appreciate you taking the time to share your thoughts. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139