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Serra Honda O'Fallon

O'Fallon, IL

4.9
359 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 359 reviews

October 17, 2026

⭐⭐⭐⭐⭐ Jose at Serra Honda was great to work with throughout the entire process of buying our 2027 Honda CR-V Hybrid. He explained everything very well, answered all of our questions clearly, and pro More

by Dillon Meyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Dillon! I’m thrilled to hear that you and your wife had such a positive experience with Jose while purchasing your 2027 Honda CR-V Hybrid at Serra Honda O'Fallon. We take pride in our dedication to providing excellent service, and it's great to know that Jose's approach made your buying process enjoyable. I appreciate your recommendation, and we look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

October 15, 2026

I was super stressed going into the deal, had put in 40+ hours of research into the car I wanted and the financial part of it but still had no peace of mind. Walked in asked for Kreg since I was referred to More

by isaiahmcgrew1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your detailed review, Isaiah! I’m thrilled to hear that Kreg made your experience a positive one, especially on your birthday. It's great to know you found the perfect car after all your research. Your recommendation is appreciated, and we look forward to welcoming you back to Serra Honda O'Fallon in the future! Enjoy your new ride! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

October 10, 2026

Outstanding service from start to finish! We've purchased two vehicles from Jose, and both experiences have been excellent. He's professional, honest, knowledgeable, and always goes above and More

by Smusikovski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review! I'm delighted to hear about your positive experiences with Jose at Serra Honda O'Fallon. It's great to know that his professionalism and dedication have made your vehicle purchases so enjoyable. I truly appreciate your recommendation, and we look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

September 30, 2026

Jose was very attentive and patient throughout our car buying process. He was able to get us the deal we hoped for on the car I wanted. More

by Jmayabbdvm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Serra Honda O'Fallon responded

Thank you for your review! I'm happy to hear Jose provided attentive and patient service during your car buying experience at Serra Honda O'Fallon. It's great to know that he was able to secure the deal you were hoping for on your desired car. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

September 01, 2026

We’ve always felt comfortable talking to Jose. Never felt pressured just answered our questions and helped us with our car purchase. Thanks Jose! More

by Dale/Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Serra Honda O'Fallon responded

Thank you for sharing your experience, Dale and Lori! I’m thrilled to hear that you felt comfortable working with Jose during your car purchase. At Serra Honda O'Fallon, we strive to provide a pressure-free environment and clear answers to all your questions. We appreciate your kind words and hope to see you again for your future automotive needs! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

August 21, 2026

Jose Diaz was a fantastic sales person. We looked for several months to find me exactly what I wanted to purchase for my daughter. He aided in working out a fair deal that I was extremely More

by MekloB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Duco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Coleman in service
Aug 21, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I’m glad to hear that you had a fantastic experience with Jose at Serra Honda O'Fallon. It's great to know that he was able to help you find the perfect vehicle for your daughter and negotiate a deal you were happy with. I truly appreciate your recommendation and we look forward to serving you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

August 01, 2026

Our entire experience with Jose and the dealership was nothing but a joy. We will be returning for future car purchases. More

by joggerstfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I'm thrilled to hear that your experience with Jose and Serra Honda O'Fallon was such a joy. We look forward to assisting you with your future car purchases. Safe travels until we see you next time! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 29, 2026

Nic did an excellent job listening to what we were looking for and not being pushy. It allowed us to make the best decision for us and the process was really smooth. This has been the least stressful More

by Imminivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Kilbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Serra Honda O'Fallon responded

Thank you for your kind words! I’m thrilled to hear that Nic provided you with a smooth and stress-free car buying experience at Serra Honda O'Fallon. Your satisfaction is our priority, and we look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

July 20, 2026

This is the 2nd vehicle we have bought from Jose. He is a class act. Very knowledgeable, answered all of our questions. We also really like the service dept, Paul helped us. We can tell service is im More

by smlcjl93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in Service
Jul 21, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I’m glad to hear about your positive experiences with both Jose and the service department, especially Paul. At Serra Honda O'Fallon, we prioritize customer satisfaction and it’s gratifying to know we met your expectations. We look forward to assisting you again in the future! Mike Cullum Service Director mike.cullum@serrahondaofallon.com 618-206-2150

June 24, 2026

Joe did a great job. My step mother-in-law and I were treated exceptionally well and the experience was a good one. Joe had the car she wanted and patiently walked her th More

by lowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jun 25, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Lowell! I’m thrilled to hear that you and your stepmother-in-law had such a positive experience at Serra Honda O'Fallon with Joe. It's fantastic that she is enjoying her new HR-V and found the purchase process straightforward. Your loyalty to us over the years means a lot, and I appreciate you choosing us for your Honda needs. We look forward to welcoming you back for future visits! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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