This is the 2nd vehicle we have bought from Jose.
He is a class act. Very knowledgeable, answered all of our questions. We also really like the service dept, Paul helped us. We can tell service is im
He is a class act. Very knowledgeable, answered all of our questions. We also really like the service dept, Paul helped us. We can tell service is important to Serra Honda. This was a very good experience. Thank you!!
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by smlcjl93
Jul 21, 2026 -
Serra Honda O'Fallon responded
Thank you for your wonderful review! I’m glad to hear about your positive experiences with both Jose and the service department, especially Paul. At Serra Honda O'Fallon, we prioritize customer satisfaction and it’s gratifying to know we met your expectations. We look forward to assisting you again in the future!
Mike Cullum
Service Director
mike.cullum@serrahondaofallon.com
618-206-2150
I purchased a Honda Civic type R from Jose.
The process was streamlined, no hassle, and as promised. No surprises. No hidden fees. He was very responsive throughout the whole process and made i
The process was streamlined, no hassle, and as promised. No surprises. No hidden fees. He was very responsive throughout the whole process and made it very easy and stress-free.
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by Daniel.winterton
Jun 21, 2026 -
Serra Honda O'Fallon responded
Thank you for your wonderful review, Daniel! I’m happy to hear about your positive experience purchasing a Honda Civic Type R with Jose at Serra Honda O'Fallon. We strive to make the process streamlined and hassle-free, and it’s great to know we met your expectations. I appreciate your kind words, and we hope to see you again soon! Enjoy your new ride!
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139
Jose was exceptional and patient throughout entire
purchasing process. He helped us explore every option and I love my new Accord. I really expected a pushy sales tactic, but Jose really made the proc
purchasing process. He helped us explore every option and I love my new Accord. I really expected a pushy sales tactic, but Jose really made the process very smooth and enjoyable. Will definitely be asking for him for all future auto purchases. He's the best!
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by johnnabonna87
Jun 19, 2026 -
Serra Honda O'Fallon responded
Thank you for the wonderful review, John! I’m thrilled to hear that Jose provided you with exceptional service and made your experience enjoyable while helping you find your new Honda Accord. At Serra Honda O'Fallon, we strive to create a smooth and pressure-free purchasing process, and I’m glad Jose exceeded your expectations. We look forward to assisting you with your future auto purchases!
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139
José was very helpful.
My wife and I were first time buyers and he was very conscientious of our time and input.
My wife and I were first time buyers and he was very conscientious of our time and input.
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by The Fix Family
Jun 16, 2026 -
Serra Honda O'Fallon responded
Thank you for your kind words! I’m thrilled to hear that José provided you and your wife with such attentive service during your first-time buying experience. At Serra Honda O'Fallon, our team strives to make every visit enjoyable and efficient. I appreciate your feedback, and we hope to see you both again soon!
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139
Jose is a rockstar!
!!! The other sales associates are probably great, but this guy, oh man, he should teach a class to all dealerships on what it means to be a car sales
!!! The other sales associates are probably great, but this guy, oh man, he should teach a class to all dealerships on what it means to be a car sales associate. Would buy another vehicle from him due to how effortless the pricess was. This dealership does not feel pushy or fake just to earn your business. All experiences that I have had with this dealership so far, have been more than positive, especially with Jose!
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by Rad3547
Jun 14, 2026 -
Serra Honda O'Fallon responded
Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience with Jose at Serra Honda O'Fallon. It's fantastic to know that his exceptional service made the car-buying process effortless for you. I truly appreciate your kind words, and we look forward to assisting you with your next vehicle purchase!
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139
I bought my first new car from Jose 10 years ago and had
the joy of working with him this past week to purchase another car. Jose is so kind and patient! Kyle did a great job explaining all the options for
the joy of working with him this past week to purchase another car. Jose is so kind and patient! Kyle did a great job explaining all the options for warranties too.
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by Greeny
Jun 09, 2026 -
Serra Honda O'Fallon responded
Thank you so much for your review! I’m happy to hear you had a great experience working with Jose again after 10 years, and that Kyle provided excellent information on warranty options. At Serra Honda O'Fallon, we strive to make every visit enjoyable. We look forward to assisting you with your new car in the years to come.
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139
Jose was very attentive to our wants and needs He was a
great help in making selection
great help in making selection
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by bamartin947
May 02, 2026 -
Serra Honda O'Fallon responded
Thank you for your kind words! I’m thrilled to hear that Jose was attentive to your needs and helped you with your selection. At Serra Honda O'Fallon, we strive to provide excellent service, and your feedback is greatly appreciated. Our team hopes to see you again soon!
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139
Jose was wonderful.
He explored all options for us. The entire sales process was smooth and expeditious. Thank you Jose and Serra Honda!
He explored all options for us. The entire sales process was smooth and expeditious. Thank you Jose and Serra Honda!
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by hood25
Apr 28, 2026 -
Serra Honda O'Fallon responded
Thank you for your kind words! I’m thrilled to hear that Jose provided you with excellent service and made your sales process smooth. At Serra Honda O'Fallon, we strive to explore all options for our customers. I appreciate your feedback, and we look forward to assisting you again in the future!
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139
Everything was fantastic.
Jose was great to work with and helped me find just what I was looking for. Th see rest of the team made my car buying experience outstanding!!
Jose was great to work with and helped me find just what I was looking for. Th see rest of the team made my car buying experience outstanding!!
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by Joe M.
Apr 24, 2026 -
Serra Honda O'Fallon responded
Thank you, Joe! I’m thrilled to hear that you had a fantastic experience at Serra Honda O'Fallon. It's great to know that Jose was able to assist you in finding exactly what you were looking for. I appreciate your kind words, and we hope to see you again soon for any future needs!
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139
We have owned numerous Hondas over the years and found
Jose at Serra Honda Dealership! What a find!!! He was cordial, patient and professional! Love our new 2026 Pilot Touring and the compassionate te
Jose at Serra Honda Dealership! What a find!!! He was cordial, patient and professional! Love our new 2026 Pilot Touring and the compassionate team at Serra Honda! Kyle in Financial was marvelous too!
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by Tally
Other Employees Tagged:
Kyle
Apr 23, 2026 -
Serra Honda O'Fallon responded
Thank you so much for your wonderful review, Tally! I’m thrilled to hear that you had such a positive experience with Jose and our team at Serra Honda O'Fallon. It's great to know that you're loving your new 2026 Honda Pilot Touring! I appreciate your kind words about Kyle as well. We look forward to assisting you again in the future, and thank you for being a part of the Serra Honda family!
Alex Williams
General Sales Manager
alex.williams@serrahondaofallon.com
618-206-2139