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Serra Honda O'Fallon
O'Fallon, IL
307 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 307 reviews
December 28, 2025
Wes is by far one of the best folks I have worked with there - other than Bryanna :). Wes is down to earth, easy to communicate needs with, and doesn’t push. As long as Wes works there, I will continue to there - other than Bryanna :). Wes is down to earth, easy to communicate needs with, and doesn’t push. As long as Wes works there, I will continue to be a customer there. More
by xane.kimber
Employees Worked With
December 03, 2025
Jose Diaz and the dealership team are ALL amazing! I will be back to purchase another vehicle! Serra Honda O’Fallon is the best dealership I’ve ever experienced! I will be back to purchase another vehicle! Serra Honda O’Fallon is the best dealership I’ve ever experienced! More
by rosalindrhymes
December 03, 2025
Serra Honda had the vehicle I was looking for. This is the 2nd vehicle I have purchased from Serra Honda. Jose Diaz treats you with respect! This is the 2nd vehicle I have purchased from Serra Honda. Jose Diaz treats you with respect! More
by Jkoester85
Employees Worked With
December 01, 2025
Jose created the perfect partnership. We knew what we were looking for and he made sure that we got it. Every step of the way he was there to find answers and make sure the sale happened We knew what we were looking for and he made sure that we got it. Every step of the way he was there to find answers and make sure the sale happened with ease and integrity. More
by journey2live4
Employees Worked With
Other Employees :
I believe it was Colin who helped with financing. He was great as well.
November 20, 2025
We lucked out when Wes happened to find us moseying around the Honda Serra lot. Great guy who basically left everything up to us, so we didn’t feel pressured. But, once we knew we wanted to make the around the Honda Serra lot. Great guy who basically left everything up to us, so we didn’t feel pressured. But, once we knew we wanted to make the purchase he helped us make it happen quickly and without any hiccups. Hopefully we’ll see him again, next time we’re in the market! More
by Kathie & Dylan
Employees Worked With
October 27, 2025
I would like to say they wear freindly,professional , consistent, about the business and direct. I will recommend to someone else. consistent, about the business and direct. I will recommend to someone else. More
by Bernadette Crape
Employees Worked With
October 23, 2025
Kreg, Sal and the rest of the gang at Serra Honda made this the most wonderful car buying experience I’ve ever had. From the beginning of the process, Kreg worked diligently to stay within my budget and h this the most wonderful car buying experience I’ve ever had. From the beginning of the process, Kreg worked diligently to stay within my budget and help me get back on the road and out of a tight spot. Thank you all for your dedication and relentless effort! More
by Trish Powers
October 16, 2025
Working with Nic and Alex has exceptional. They have been helpful with all my request and answer my emails quickly, often within just minutes. Looking forward to continue working with this d They have been helpful with all my request and answer my emails quickly, often within just minutes. Looking forward to continue working with this dealership. More
by heathwininger
October 13, 2025
Great attitude, helpful and accommodating! I am quite happy we got him as our sales associate!! I am quite happy we got him as our sales associate!! More
by anyelinemoreta97
