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Serra Honda O'Fallon
O'Fallon, IL
261 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 261 reviews
April 24, 2025
Kreg was fantastic and helped me find the perfect vehicle. I felt no pressure and be guided me to my current car. Once the decision was made, he and the team were able to finalize paperwork in under vehicle. I felt no pressure and be guided me to my current car. Once the decision was made, he and the team were able to finalize paperwork in under an hour! Overall extremely happy with my purchase More
by ganhahn
Employees Worked With
April 24, 2025
It’s worth it to reach out! Jose and Alex made the process very easy and short! I was communicating with Alex for while about my wants in a car but told him budge was my number Jose and Alex made the process very easy and short! I was communicating with Alex for while about my wants in a car but told him budge was my number one priority. Before I knew it, Jose was calling me about an incoming red pilot but that wasn’t the one for me. I reached out concerning a trailsport placed the deposit and received a call when the car arrived. I was in and out within 2 hours. The process was so smooth and Jose was extremely helpful! Finally meeting Alex is person was the icing on the cake! I’m so excited to be back in a Honda and know there is a strong team willing help at Serra Honda. Thank you! More
by Kate90
April 23, 2025
Jose was very helpful. It was a very busy day at the Honda dealership, but he waited on us as soon as we walked in. He was helping several people at one time, but kept th It was a very busy day at the Honda dealership, but he waited on us as soon as we walked in. He was helping several people at one time, but kept things moving smoothly. He’s an excellent salesman. More
by golf
Employees Worked With
April 23, 2025
I had an excellent experience working with Jose. Friendly and efficient, highly recommend him. I drove from out of state and he got me taken care of within a short amount of time. Friendly and efficient, highly recommend him. I drove from out of state and he got me taken care of within a short amount of time. More
by Ashley Laramore
Employees Worked With
April 19, 2025
We’ve bought two cars from Jose this month and we will buy all future cars from him! We always have the best experience! Can’t recommend him enough. buy all future cars from him! We always have the best experience! Can’t recommend him enough. More
by Sarah M
April 19, 2025
Jose is the GOAT. A super polite and humble dude who made sure we were happy and answered every question with honesty and kindness. We had such an amazing experience w A super polite and humble dude who made sure we were happy and answered every question with honesty and kindness. We had such an amazing experience with Jose and the Serra Honda team, they make every other dealership we’ve talked with and visited look like chumps. We were never pressured to buy services or accessories we weren’t looking for, and with the hail sale we got amazing deals on a civic and a ridgeline. Next time we need to purchase a vehicle we aren’t even looking anywhere else. Serra Honda for the win! More
by Tyler M
April 19, 2025
We dealt with Jose and Collin and both were amazing and super nice. We took advantage of their hail damage sale to get a Civic for my wife and a Ridgeline for me. We got amazing deals and more for our trad super nice. We took advantage of their hail damage sale to get a Civic for my wife and a Ridgeline for me. We got amazing deals and more for our trades than other dealers offered us by thousands of dollars. We never had to haggle on price because they gave us good deals right off the bat. No bait and switch, no unnecessary markups, just kind and friendly service. We are now lifetime customers because they treated us miles better than any dealership we’ve ever worked with. More
by tyler
April 16, 2025
Salivtor was very informative. He took lots of time setting f up my car play and theater system. He took lots of time setting f up my car play and theater system. More
by Barbstumpf
Employees Worked With
Other Employees :
Steve somebody. And then someone in finance.
April 16, 2025
Very friendly staff, great and fast service. Sal was very helpful with all my questions. Sal was very helpful with all my questions. More
by sara preston
April 15, 2025
Sal was everything you could ask for in a salesperson - knowledge, helpful, and personable. Same with Colin in the office.. knowledge, helpful, and personable. Same with Colin in the office.. More
by Marya
