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Serra Chevrolet of Southfield

Southfield, MI

Overview
Employees
Reviews
Vehicles
4.2
633 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 633 reviews

January 18, 2022

Dominic is one of the most thoughtful sales reps I have ever had the pleasure of dealing with. He went above and beyond to meet my needs and ensure the entire process was as smooth as butter. 10/10 would r More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
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Jan 20, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

January 03, 2022

Disappointed with their unwillingness to negotiate a mutually agreed on fair price. I was very interested in a Ram Truck they have for sale and have increased my offer couple of times. Serra shows no a More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole- Manager - sales , Jory Nawrocki
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December 12, 2021

Excellent customer! Professional and friendly and listen to what your need are making it an great experience More

by dken964786
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Serra Chevrolet Southfield Team

November 12, 2021

I happen to be looking on cars.com and ran across a vehicle at your dealership. The salesman that helped me was Dominic who was very friendly and welcoming. I explained my situation and could not go t More

by takoerner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Nov 15, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Dominic was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Serra Chevrolet Southfield Team

November 10, 2021

Dominic Is an amazing dealer. Friendly at all times. Professional. He is beyond SUPER GREAT! I can't see myself dealing with anyone else. He is definitely my go to guy whenever I want a vehicle. More

by Tacco87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Nov 12, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Southfield Team

Nov 12, 2021 -

Serra Chevrolet of Southfield responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Dominic’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Serra Chevrolet Southfield Team

November 06, 2021

Dominic was honestly a pleasure to work with. I am in sales and can spot a salesman from a mile away. Working with him I felt like I was working with my uncle or my father. Do yourself a favor and ask fo More

by Mcain3023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Nov 08, 2021 -

Serra Chevrolet of Southfield responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Serra Chevrolet Southfield family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, The Serra Chevrolet Southfield Team

November 04, 2021

Wes was great. He took care of everything is a quick and professional manner, and communicated effectively. More

by JAMESMCDOWELL1897
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Francis
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Nov 05, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Serra Chevrolet Southfield Team

November 04, 2021

Serra had the used Volt I was looking for, and I was lucky to get Dominic when I called to arrange to see it. He made everything quick and easy, answered all my questions, of which I had a lot, and got More

by Erik
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
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Nov 05, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Please let us know if there's anything we could improve on to earn that last star, Erik! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

October 30, 2021

Great to work with, awesome communication, and really takes the time to get you the car you want. We will be returning customers. More

by Kellytootikian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Nov 01, 2021 -

Serra Chevrolet of Southfield responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Serra Chevrolet Southfield Team

October 29, 2021

Dominic Ciacelli was very patient and knowledgeable. He made me feel relaxed about my purchase. More

by gettepaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Oct 29, 2021 -

Serra Chevrolet of Southfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Serra Chevrolet Southfield Team

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