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Serra Chevrolet of Southfield

Southfield, MI

4.4
629 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 629 reviews

March 07, 2022

He was amazing! Very patient and nice. I would recommend him to anyone that comes in. More

by Shar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 09, 2022 -

Serra Chevrolet of Southfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Southfield Team

February 16, 2022

Dominic was so nice. Had some issues with my out of state title and had to delay the trade in but Dominic took care of it and helped me along the way. Very happy with my More

by MK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 18, 2022 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

February 14, 2022

I had a great experience with Dominic this past Saturday February 12th. I bought out my lease and it was a smooth transition!! He’s a great sales person!! More

by Crystal Matthews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ciacelli
Feb 16, 2022 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

February 13, 2022

Dominic did a great job handling my purchase. He was able to get me into a Traverse at a great price all while getting top dollar for my trade in. I highly recommend Dominic because he went way above e More

by gmatthew76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 15, 2022 -

Serra Chevrolet of Southfield responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Southfield and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Southfield Team

February 04, 2022

I’ve been working with Dominic since October while I decided if I wanted to buy out my lease. He was patient with me every step of the way and I’m confident that I made the right decision to keep my car More

by ethomas10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 04, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

January 22, 2022

I set up an appointment to look at a CPO Chevrolet Colorado and Dominic was my salesman. I ended up buying the truck and taking it home the same day. The whole process went smoothly and Dominic was ve More

by Brandon P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jan 25, 2022 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

January 18, 2022

Dominic is one of the most thoughtful sales reps I have ever had the pleasure of dealing with. He went above and beyond to meet my needs and ensure the entire process was as smooth as butter. 10/10 would r More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jan 20, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

January 03, 2022

Disappointed with their unwillingness to negotiate a mutually agreed on fair price. I was very interested in a Ram Truck they have for sale and have increased my offer couple of times. Serra shows no a More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole- Manager - sales , Jory Nawrocki
December 12, 2021

Excellent customer! Professional and friendly and listen to what your need are making it an great experience More

by dken964786
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Serra Chevrolet Southfield Team

November 12, 2021

I happen to be looking on cars.com and ran across a vehicle at your dealership. The salesman that helped me was Dominic who was very friendly and welcoming. I explained my situation and could not go t More

by takoerner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Nov 15, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Dominic was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Serra Chevrolet Southfield Team

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