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Serra Chevrolet of Southfield
Southfield, MI
631 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal!
Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service!
Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit.
Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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April 10, 2012
Update 4/13/12 - As of today my car is still not repaired. BUT the good news is that Greg Brown the General Manager/Dealer Operator of Serra Chevrolet has given me a loaner until my car is repaired repaired. BUT the good news is that Greg Brown the General Manager/Dealer Operator of Serra Chevrolet has given me a loaner until my car is repaired and will work with me once the warranty company decides what they will or will not cover. This is what I'm talking about! This is customer service! My ordeal is not over, but at least it's going in the right direction, so I've updated the customer service rating from a 1 to a 3. I'll update the again when this over. 4/9/12 - Don't purchase a used car from this dealership...they do not stand behind the cars they are selling. I puchased a 2009 used vehicle as well as an after market warranty from them. Less than 3 days after the purchase the check engine light came on, took it to them and they said their was nothing they could do....really I just spend $13,000 and there's nothing they can do...unbelieveable. My car has been in the one shop or another for the past month...and guess what their wonderful warranty that they sold me most likely won't cover the repair. The sales manager cannot get me a loaner, because it's out of his hands. Well, it's not out of my hands buddy, I'm gonna spread the word, I will never recommend, nor will I ever purchase another vehicle from Serra Chevrolet in Southfield. More
by Frustrated12
Employees Worked With
Jeremy Dixon, CJ Jacobs, Scott Bruyere
