Serra Chevrolet of Southfield

Awesome service from Dominic. I am very satisfied with the vehicle I purchased. Thank you. I am very satisfied with the vehicle I purchased. Thank you. More

I truly appreciate Mr. Ciacelli for his hospitality, kindness, and patience. He took his time with me and my Serra experience very pleasant. I will be referring a lot of pe Ciacelli for his hospitality, kindness, and patience. He took his time with me and my Serra experience very pleasant. I will be referring a lot of people to him in the near future. He has restored my faith in car-salesman! Thank you again Dominic Ciacelli for everything and especially my new ride! More

5 Stars. Dominic went above and beyond what others have done. We have been looking for 2 months and visited many dealerships, usually with the words, "oh, w Dominic went above and beyond what others have done. We have been looking for 2 months and visited many dealerships, usually with the words, "oh, we just sold that car". With Dominic, we called booked and appt, and he was very helpful. He came out and went over the vehicle with us when we looked at it, pointing out things we may have missed. This was a used car and not a lot of money, so the commission was not going to be big. When we bought it, he even made a phone call to another person who was interested and coming in to tell them he had sold the car and it wasn't available anymore. Nice Work Dominic!!! More

Wonderful service from all employees there. Very friendly and helpful staff. Second car bought from there. Very friendly and helpful staff. Second car bought from there. More

Dominic is a great guy. I came on on 6/10/22 looking for a Tahoe and I got it. Dominic is very thorough and honest. I will be referring others to him to purchase a car. I came on on 6/10/22 looking for a Tahoe and I got it. Dominic is very thorough and honest. I will be referring others to him to purchase a car. More

Very hospitable and courteous with efficiency Happy to have a new car salesman! Great experience!! have a new car salesman! Great experience!! More

This dealership helped me get into a good used car after being in an accident. Dominic Ciacelli helped me with the price and fought for me to get my new car !! Great service. being in an accident. Dominic Ciacelli helped me with the price and fought for me to get my new car !! Great service. More

Very clean and the staff was super friendly and helpful. I would recommend Serra to all my friends and family. I would recommend Serra to all my friends and family. More

I really regret ever coming to this dealership. They have completely lied and swindled me out of my money. I put thousands of dollars down on a 2016 GMC Terrain and gave them a trade in just to ha They have completely lied and swindled me out of my money. I put thousands of dollars down on a 2016 GMC Terrain and gave them a trade in just to have multiple problems with the truck within days of me having it. I even went back to the dealership, because i was told from another mechanic that i had a transmission leak within 2 months of me having it. Just to be told by one of their service staff that there isn't a transmission leak but that its an oil leak and to take it back to the oil change place because oil is leaking from the filter. Ive taken it to get 2 oil changes within the past 6 months of me having it because all the oil is leaking out. Its been doing this since i first purchased it, but i thought it was just an old filter. Today i decided to take it back to the oil change place again because of the same issue again just to find out that the transmission is in fact leaking!!! So not only are they selling lemons but they are also hiding and lying about repairs that need to be done to your vehicle when you bring it to them to be serviced. It was almost bone dry! As well as my whole middle console literally frying while I was inside my home asleep. I contacted the manufacturer and they called Serra Chevrolet to do an inspection to find out what happened and they refused!!!! Its a lot more things that are wrong with this truck i purchased from them that i haven't even mentioned in this review! And they wont even return any of my calls! I cannot believe they sold me a death trap knowing i have kids! i dont recommend purchasing a vehicle from them, especially if you are a single mom. They will take advantage of you!!!! More

He was super helpful and made the whole process very efficient and stress free. Best dealership experience I’ve had so far! efficient and stress free. Best dealership experience I’ve had so far! More