Serra Chevrolet of Southfield

Excellent service Dominic was very helpful. He answered my questions, provided more exceptional service than I expected. He made the process very easy to complete. Tha Dominic was very helpful. He answered my questions, provided more exceptional service than I expected. He made the process very easy to complete. Thank you so much! More

It was the best experience of my forty years of buying cars! I looked and looked and looked for a car dealership and was fortunate to call Serra and they put me in touch with TJ.. It went so well I brought my da I looked and looked and looked for a car dealership and was fortunate to call Serra and they put me in touch with TJ.. It went so well I brought my daughter down the next week and she got a car also.. To say the least I highly recommend you call TJ and it will be your best experience ever.. PS. I drove three hundred miles to get here and it was well worth it! More

TJ, my new big brother for car shopping! Every car shopper, male or female, would like to have a “ Big Brother” to make sure to get the right car for their needs, and at the best price human Every car shopper, male or female, would like to have a “ Big Brother” to make sure to get the right car for their needs, and at the best price humanly possible. I walked into Serra Chevrolet on June 27, 2017 and met my new Big Brother TJ. I spent a great deal of time talking with him and looking at various vehicles, (was leasing a2016 Buick Regal Turbo) and by the end of that day I drove out in my new 2017 Equinox.....and have been pleased with my decision ever since then. So much that in October I leased another vehicle, 2018 Equinox, for my son that lost his Dodge Dart in the Houston flooding. TJ is very knowledgeable, friendly, enthusiastic, and thoughtful about what his “clients” needs are.....without being pushy at all! And he is already giving me things to think about when I lease my next vehicle from him, a 2018/2019 Camaro. Thanks TJ! More

David Samuels was fantastic Serra Chevy could not have been a better place to get a car. Everyone was incredibly friendly and wanted to help me get the best car for my situation Serra Chevy could not have been a better place to get a car. Everyone was incredibly friendly and wanted to help me get the best car for my situation . David Samuels was truly FANTASTIC and made the whole process easy and fun. I will be getting my cars from there for the foreseeable future. More

TJ is AWESOME! TJ became our rep this year when we traided in our Cruze. It was at that point when we realized that we were in great hands. We felt as if we were wor TJ became our rep this year when we traided in our Cruze. It was at that point when we realized that we were in great hands. We felt as if we were working with a friend just because of how easily relatable he was. Not once did we feel uncofortable. This was the second time we went back to him for another trade in and we will continue to do so. More

New car purchase at Serra Chevrolet I highly recommend TJ and Serra Chevrolet. I found TJ to be very professional and knowledgeable. He spent time understanding my needs and provided sev I highly recommend TJ and Serra Chevrolet. I found TJ to be very professional and knowledgeable. He spent time understanding my needs and provided several options for me to consider. The sales and financing process took very little time and I found the entire Serra staff to be friendly and helpful! More

TJ is a true customer advocate! TJ is extremely knowledgeable, honest and professional. He is very easy to work with as he provides excellent service and attention to detail. TJ work TJ is extremely knowledgeable, honest and professional. He is very easy to work with as he provides excellent service and attention to detail. TJ worked hard to find us the deal we wanted at the best price possible. He is a true customer advocate without the "smoke and mirrors" I highly recommend TJ and have done so already. More

Bob was very patient Bob was very easy to work with. I didn’t feel rushed or pressured at all and got a great deal. So thankful I chose to come back to Serra. Bob was very easy to work with. I didn’t feel rushed or pressured at all and got a great deal. So thankful I chose to come back to Serra. More

Quick and easy Extremely professional staff, my salesman Ernie went above and beyond with helping me get more for my trade in and a 1000 off my Jeep Extremely professional staff, my salesman Ernie went above and beyond with helping me get more for my trade in and a 1000 off my Jeep More

Christine Jacobs--- Amazing Sales Rep!!!! I had the best experience ever buying a new car at Serra Chevrolet! My Sales Rep, Christine Jacobs worked with me to find the right vehicle for me and I had the best experience ever buying a new car at Serra Chevrolet! My Sales Rep, Christine Jacobs worked with me to find the right vehicle for me and went above and beyond assisting with my trade in. I am new to Chevrolet as a car buyer and am very impressed with the personal customer service I received. Christine not only sold me on Chevrolet as a brand, but also Serra Chevrolet as a dealership. I will be a return customer in the future and my wife plans on working with Christine once her lease with Ford is up within the next few months. We will gladly refer friends and family to Serra based on our experience as first time customers. Christine is a great ambassador for Serra and a great example of why superior service matters! Thanks Christine! More