Serra Chevrolet of Southfield
Southfield, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 632 reviews
Transparent and no surprises Dominic was quick to answer my questions directly and clearly, with transparency throughout the process. I never felt pressured or uncomfortable. Do Dominic was quick to answer my questions directly and clearly, with transparency throughout the process. I never felt pressured or uncomfortable. Dominic and the rest of the Serra team worked together for a smooth and efficient transaction, no last minute adds or surprises. More
Another Great Car Buying Experience TJ is a top notch sales person. This is my 3rd lease through TJ. My customer service experience with TJ on my recent lease exceeded my expectations. I TJ is a top notch sales person. This is my 3rd lease through TJ. My customer service experience with TJ on my recent lease exceeded my expectations. I was looking to get out of a lease with a decent amount of payments remaining and TJ made it happen. He worked really hard to find me a car that I was looking for to meet my needs and budget. My father in law has also purchased a car with TJ. I know where and who to go to for any future auto needs. More
Easy process Dominic had my truck prepped and ready to go, all paperwork ready also for a quick easy transaction. He was patient to show me all the features of my Dominic had my truck prepped and ready to go, all paperwork ready also for a quick easy transaction. He was patient to show me all the features of my used truck, and I appreciated his easygoing, low pressure approach. More
Bob Bence This is my second time working with Bob Bence and he is an awesome salesman. I bought my G6 from him years ago and just bought my Equinox. Bob is v This is my second time working with Bob Bence and he is an awesome salesman. I bought my G6 from him years ago and just bought my Equinox. Bob is very knowledgeable and the turn around time to sign the paperwork has never been easier and quicker. I knew what I wanted and Bob made sure I was going to be a happy camper having it ready. When I'm ready for a new vehicle in about 5 years, I hope to do business again with Bob. Theresa More
Transparency and responsive. Ready hard to find Bob from Serra has been my unique dealer contact for some time already. He gives me clear info and fight to give the best prices. Those attributes are Bob from Serra has been my unique dealer contact for some time already. He gives me clear info and fight to give the best prices. Those attributes are not easy to find in many dealers. I totally recommend. More
Always available and provides me with useful information I have leased or purchased 3 vehicles with Bob, and it has always been a seamless process. Ultimately, we get the vehicle I want at a price that is be I have leased or purchased 3 vehicles with Bob, and it has always been a seamless process. Ultimately, we get the vehicle I want at a price that is better than fair. You want more information on the car, you get it. Service has been great too. Michael Kerrigan More
A fantastic transaction!! Jeff was so welcoming and friendly! The whole experience from start to finish was seamless and pleasant. I highly recommend this dealership and especi Jeff was so welcoming and friendly! The whole experience from start to finish was seamless and pleasant. I highly recommend this dealership and especially Jeff. Thank you for a fantastic vehicle!! More
Competitive pricing and good service I leased the 2nd car there now. Competitive pricing. No last minute surprises or hidden fees. Knowledgeable sales staff. Fast and very good overall ex I leased the 2nd car there now. Competitive pricing. No last minute surprises or hidden fees. Knowledgeable sales staff. Fast and very good overall experience. More
“Good Deal, Great Service” Our experience was GREAT?? TJ came out to meet my Mom and I while we were looking at the display of vehicle’s parked outside... TJ was polite he intr Our experience was GREAT?? TJ came out to meet my Mom and I while we were looking at the display of vehicle’s parked outside... TJ was polite he introduced himself and asked if we needed any help... I told TJ we wanted to see what my Mom could afford... We had our eye on the Chevy Trak... TJ accepted the challenge and escorted us to his desk... My Mom’s 2008 Saturn was totaled in a recent collision and she is retired... Purchasing a new vechile wasn’t in the budget but, TJ made it happen... TJ found my Mom a Trak that had everything she wanted... He explained in detail the features and let us take a test drive... TJ started the purchasing process got my Mom financed and it was a done deal... TJ also has a good sense of humor,😆 I would recommend TJ no doubt...👌 My Mom and I are very happy with the service TJ provided us...🤗 More
My new Sonic RS Premier Bob was great, as always. My wife and I have now purchased or leased 2 Equinoxes, 2 Camaros, and now 2 Sonics from Bob. He’s always personable and fun Bob was great, as always. My wife and I have now purchased or leased 2 Equinoxes, 2 Camaros, and now 2 Sonics from Bob. He’s always personable and fun to work with. Looking forward to the next purchase! More