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Serra Chevrolet of Southfield

Southfield, MI

Overview
Employees
Reviews
Vehicles
4.3
631 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 631 reviews

September 04, 2022

Dominic was very informative and provided excellent customer service!! I am very happy with my new car!!! Thank you Dominic. More

by jcarson2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Sep 07, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

August 26, 2022

Alexis was super helpful with the whole process of looking for a vehicle and purchasing it. Definitely would recommend More

by Michael chapin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Berry
Report | Print
Aug 29, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

August 24, 2022

I have had my former car serviced by Serra Chevy many times and they have done a great job. I Came in yesterday to get a pre- owned car and came back today and was about to get a 2018 traverse and I am s More

by mwalton222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ciacelli
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Aug 26, 2022 -

Serra Chevrolet of Southfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Southfield Team

August 17, 2022

Dominic was so helpful! Would definitely suggest to friends and family! Had the car we were interested ready to go when we got there. Ended up purchasing that car and I love More

by AGastmeier915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Aug 19, 2022 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

August 09, 2022

Dominic was great! He was very informative yet straight to the point. Got me a great deal on my first car, we were in and out within hours! More

by Brooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Aug 11, 2022 -

Serra Chevrolet of Southfield responded

Brooke, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Dominic's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Serra Chevrolet Southfield Team

August 03, 2022

Amazing! !! Dominic and Steve worked so hard for me. I’m blessed. Truly beautiful people. They gave me hope and a chance. They considered me first and whatever More

by whitejerinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sellers , Dominic Ciacelli
Report | Print
Aug 05, 2022 -

Serra Chevrolet of Southfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Southfield Team

July 21, 2022

Very unhappy with purchase. I purchased a used car in May 2022. In less then 2 months I have had to do major repairs. The dealership had made poor repairs right before selling, More

by Emitchevents
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Ciacelli
Report | Print
Jul 22, 2022 -

Serra Chevrolet of Southfield responded

We appreciate learning about your recent experience with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your convenience so we can work together at resolving this. Sincerely, The Serra Chevrolet Southfield Team

July 15, 2022

Dominic was very thorough and courteous. He turned our car buying experience into a very pleasant and rewarding journey. Very honest and easy to do business with. Thank you very much for all More

by mike1937
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Jul 18, 2022 -

Serra Chevrolet of Southfield responded

Mike, we loved reading this review! Happy customers are our aim, and it appears Dominic really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Serra Chevrolet Southfield Team

July 13, 2022

Great Service. Speedy transaction and I was informed of every step of the process. Thank you ! More

by Medwards51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Jul 15, 2022 -

Serra Chevrolet of Southfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Southfield Team

July 06, 2022

He was extremely quick and made this process very smooth. Very nice to work with. I will definitely let my friends and colleagues that looking for new or used vehicles know about Dominic and Serra Chevrolet. More

by Edith Bryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Report | Print
Jul 08, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

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