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Serra Chevrolet of Southfield

Southfield, MI

4.3
631 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 631 reviews

January 31, 2023

Dominic was very helpful, honest and knowledgeable. It was refreshing to work with him after having a not so great experience at another dealership. More

by Cindytittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 02, 2023 -

Serra Chevrolet of Southfield responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. Sincerely, The Serra Chevrolet Southfield Team

January 27, 2023

Dominic Ciacelli was such a pleasure to work with. I was a bit overwhelmed before coming into Serra. Buying a car is a big deal! Dominic reduced my stress level from 10 to zero! He was patient, kin More

by Gail R
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jan 30, 2023 -

Serra Chevrolet of Southfield responded

Gail, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Dominic's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Serra Chevrolet Southfield Team

January 23, 2023

Still waiting for chips that were promised within 2 weeks of buying. Lesson learned, they’re not even trying to get them and lied to make the sale More

by AlleyKat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis Berry
Jan 24, 2023 -

Serra Chevrolet of Southfield responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Serra Chevrolet Southfield Team

January 11, 2023

I had an issue with my car, I called Randy G. and he worked out everything in getting my car fixed. thank you Randy and the Serra Chevrolet Team. Mary J. More

by mjacobs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Gaddey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Serra Chevrolet of Southfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

December 30, 2022

We had an awesome experience. Our sales person Dominic was great to work with. Was very personable and friendly making our buying experience great. Will for sure come back to see More

by kagsag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jan 03, 2023 -

Serra Chevrolet of Southfield responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Southfield Team

December 29, 2022

Couldn’t have been more helpful, exhausted all options and communicated throughout every step of the way. Great experience at Serra Chevrolet with Dominic. More

by Rmdowling91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Dec 30, 2022 -

Serra Chevrolet of Southfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

December 26, 2022

My first time experience at Serra Chevrolet was excellent thanks to the handling of my purchase by Dominic. He was a pleasure to work with as I found him to be helpful, knowledgeable, and efficient without More

by Lidia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Dec 28, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

December 18, 2022

I had an all around positive experience buying a car at a dealership for the first time. Dominic was kind, patient, and had the “old school” charm that made me feel at ease. I felt that I had his complete at More

by SetaS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Dec 20, 2022 -

Serra Chevrolet of Southfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

December 12, 2022

Dominic was so friendly, experienced and helpful when we purchased our used Suburban. From the first phone call to check it was still on the lot to the final drive away, we were so happy with the sales ser More

by Erinfranceswilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Dec 14, 2022 -

Serra Chevrolet of Southfield responded

Your kind words mean a lot to us! Sincerely, The Serra Chevrolet Southfield Team

December 10, 2022

We were looking for a used vehicle because my lease is up soon. I found our new car online and made an appointment. Dominic was kind a truthful right away and very easy to talk to. He helped us feel confiden More

by Sarahmoughler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Dec 13, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team