![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Serra Chevrolet of Southfield
Southfield, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 633 reviews
This dealership is great. I felt welcomed the moment I stepped into the door. Staff members were eager to help and I didn’t have to wait long to be serviced. I felt welcomed the moment I stepped into the door. Staff members were eager to help and I didn’t have to wait long to be serviced. More
Dominic was very helpful, honest and knowledgeable. It was refreshing to work with him after having a not so great experience at another dealership. It was refreshing to work with him after having a not so great experience at another dealership. More
Dominic Ciacelli was such a pleasure to work with. I was a bit overwhelmed before coming into Serra. Buying a car is a big deal! Dominic reduced my stress level from 10 to zero! He was patient, kin I was a bit overwhelmed before coming into Serra. Buying a car is a big deal! Dominic reduced my stress level from 10 to zero! He was patient, kind and friendly. He listened to what I had in mind and he took it from there. I left the same day with a new used car that I am so pleased to own. I will recommend Dominic to anyone I know looking for a car. Also I recommend Serra Chevy. It appears that customer service is a priorty there. More
Still waiting for chips that were promised within 2 weeks of buying. Lesson learned, they’re not even trying to get them and lied to make the sale of buying. Lesson learned, they’re not even trying to get them and lied to make the sale More
I had an issue with my car, I called Randy G. and he worked out everything in getting my car fixed. thank you Randy and the Serra Chevrolet Team. Mary J. and he worked out everything in getting my car fixed. thank you Randy and the Serra Chevrolet Team. Mary J. More
We had an awesome experience. Our sales person Dominic was great to work with. Was very personable and friendly making our buying experience great. Will for sure come back to see Our sales person Dominic was great to work with. Was very personable and friendly making our buying experience great. Will for sure come back to see him again. More
Couldn’t have been more helpful, exhausted all options and communicated throughout every step of the way. Great experience at Serra Chevrolet with Dominic. and communicated throughout every step of the way. Great experience at Serra Chevrolet with Dominic. More
My first time experience at Serra Chevrolet was excellent thanks to the handling of my purchase by Dominic. He was a pleasure to work with as I found him to be helpful, knowledgeable, and efficient without thanks to the handling of my purchase by Dominic. He was a pleasure to work with as I found him to be helpful, knowledgeable, and efficient without being overbearing as some sales people can be. I would not hesitate to work with him again in the future as I am confident I would be in good hands. More
I had an all around positive experience buying a car at a dealership for the first time. Dominic was kind, patient, and had the “old school” charm that made me feel at ease. I felt that I had his complete at dealership for the first time. Dominic was kind, patient, and had the “old school” charm that made me feel at ease. I felt that I had his complete attention through the entire process, though, it was obvious that he had a lot going on. He went over and above and he will be the first person I call the next time I am in the market for another car. More