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Serra Chevrolet of Southfield
Southfield, MI
629 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal!
Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service!
Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit.
Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 629 reviews
June 10, 2020
Good service Bought my first car with the help of Dominic and everything is great including the prize. It is a quick purchase and he is an efficient employee. Bought my first car with the help of Dominic and everything is great including the prize. It is a quick purchase and he is an efficient employee. More
by yvonne
Employees Worked With
Dominic Ciacelli
June 08, 2020
Dominic's attention to everything was just great. Extremely efficient and helpful. He was most interested in making my purchase the best it could be for me. His knowledge and experience helped me Extremely efficient and helpful. He was most interested in making my purchase the best it could be for me. His knowledge and experience helped me make the right decisions. It was just great to work with a real and extremely knowledgeable pro. He gave me some tips and insights that educated me. Absolutely first rate! More
by Lee11749
Employees Worked With
Mike., Dominic Ciacelli
June 04, 2020
Mr. Ciacelli was exceptionally helpful in making sure the buying process went quickly and smoothly. Excellent service overall, and I'd recommend this place to anyone in the used car market. buying process went quickly and smoothly. Excellent service overall, and I'd recommend this place to anyone in the used car market. More
by kstehlik
Employees Worked With
Dominic Ciacelli
May 30, 2020
rude rude rude I asked a simple question will they take a debit card if I decided to buy the used car I was looking at and was told you have to show up to look at th I asked a simple question will they take a debit card if I decided to buy the used car I was looking at and was told you have to show up to look at the car ready to buy with a certified check...before you even know what the final price is going to be. I asked again if I could use debit card...total sileance. Ten minutes later I received a phone call telling me the car I was looking at was gone. I went to feldman chevrolet and bought the same model the next day. Rodney was rude when telling me that i needed to have the cash 100 percent up front and that the dealership would not hold a car over night even if I made a down payment of 3500 dollars on a 3900 dollar car More
by Jdteach
Employees Worked With
Rodney Burgess
May 27, 2020
The dealer was very friendly and reasonable. Very helpful gentleman and I will definitely recommend his services to anyone looking to buy a car from Chevrolet. gentleman and I will definitely recommend his services to anyone looking to buy a car from Chevrolet. More
by Carolynbowe90
Employees Worked With
Dominic Ciacelli
May 21, 2020
Dominic was a pleasure to deal with. Knowledgeable, honest, and friendly. Great salesman and representative for Serra Chevrolet. I would buy another vehicle from him. honest, and friendly. Great salesman and representative for Serra Chevrolet. I would buy another vehicle from him. More
by kmsharps77
Employees Worked With
Dominic Ciacelli
May 21, 2020
Dominic was attentive, helpful, and trustworthy, all things that can make or break your car buying experience. He helped my husband and I pick out the perfect family car, and did it as quickly and effi things that can make or break your car buying experience. He helped my husband and I pick out the perfect family car, and did it as quickly and efficiently as possible, given the current COVID-19 restrictions. Thank you for making our experience great! More
by Amanda.springsteen29
Employees Worked With
Dominic Ciacelli
May 20, 2020
There are not enough words nor letters to describe how humbled,grateful and elated that we are. Mr.Dominic,his,manager,the owner and the whole team at Serra Chevrolet are just amazing,they are definitely humbled,grateful and elated that we are. Mr.Dominic,his,manager,the owner and the whole team at Serra Chevrolet are just amazing,they are definitely Godsent and to have these amazing people so determined to work so hard especially during this global crisis to help us get exactly what we needed is beyond what we can describe in this review.My family and I will be recommending them to everyone looking to purchase a vehicle they are phenomenal !!!! More
by 1joithomas
Employees Worked With
Mike Daoud , Dominic Ciacelli
May 14, 2020
Good job during the quarantine of covid 19. Not being able to go inside was difficult, but Dominic did a good job accommodating us. yadi yadi yadi blah blah blah able to go inside was difficult, but Dominic did a good job accommodating us. yadi yadi yadi blah blah blah More
by Jansue622
Employees Worked With
Dominic Ciacelli
