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Serra Chevrolet of Southfield
Southfield, MI
633 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal!
Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service!
Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit.
Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 633 reviews
July 06, 2020
Great experience. This is the second car I have purchased from Dominic. Purchasing was fast and trouble free. Would highly recommend and buy from Dominic again. from Dominic. Purchasing was fast and trouble free. Would highly recommend and buy from Dominic again. More
by Jennifer
Employees Worked With
Dominic Ciacelli
June 29, 2020
He was very straightforward, patient, and friendly. He explained everything to me. He took the process one step at a time. I was pleased with my experience. explained everything to me. He took the process one step at a time. I was pleased with my experience. More
by mlsimon1978
Employees Worked With
Dominic Ciacelli
June 16, 2020
Great service and professionalism thanks for the excellent customer experience. Bought used Camry neat and clean car.Dominic ciacelli is nice person and great salesman. excellent customer experience. Bought used Camry neat and clean car.Dominic ciacelli is nice person and great salesman. More
by Lucky
Employees Worked With
Dominic Ciacelli
June 11, 2020
Great experience, very comfortable Dominic was very helpful, friendly, and accommodating of us. We enjoyed our experience buying a preowned car, in a quick efficient manner, from him. H Dominic was very helpful, friendly, and accommodating of us. We enjoyed our experience buying a preowned car, in a quick efficient manner, from him. He also made us comfortable during the pandemic conditions. More
by P. Pennock
Employees Worked With
Dominic Ciacelli
June 10, 2020
Good service Bought my first car with the help of Dominic and everything is great including the prize. It is a quick purchase and he is an efficient employee. Bought my first car with the help of Dominic and everything is great including the prize. It is a quick purchase and he is an efficient employee. More
by yvonne
Employees Worked With
Dominic Ciacelli
June 08, 2020
Dominic's attention to everything was just great. Extremely efficient and helpful. He was most interested in making my purchase the best it could be for me. His knowledge and experience helped me Extremely efficient and helpful. He was most interested in making my purchase the best it could be for me. His knowledge and experience helped me make the right decisions. It was just great to work with a real and extremely knowledgeable pro. He gave me some tips and insights that educated me. Absolutely first rate! More
by Lee11749
Employees Worked With
Mike., Dominic Ciacelli
June 04, 2020
Mr. Ciacelli was exceptionally helpful in making sure the buying process went quickly and smoothly. Excellent service overall, and I'd recommend this place to anyone in the used car market. buying process went quickly and smoothly. Excellent service overall, and I'd recommend this place to anyone in the used car market. More
by kstehlik
Employees Worked With
Dominic Ciacelli
May 30, 2020
rude rude rude I asked a simple question will they take a debit card if I decided to buy the used car I was looking at and was told you have to show up to look at th I asked a simple question will they take a debit card if I decided to buy the used car I was looking at and was told you have to show up to look at the car ready to buy with a certified check...before you even know what the final price is going to be. I asked again if I could use debit card...total sileance. Ten minutes later I received a phone call telling me the car I was looking at was gone. I went to feldman chevrolet and bought the same model the next day. Rodney was rude when telling me that i needed to have the cash 100 percent up front and that the dealership would not hold a car over night even if I made a down payment of 3500 dollars on a 3900 dollar car More
by Jdteach
Employees Worked With
Rodney Burgess
May 27, 2020
The dealer was very friendly and reasonable. Very helpful gentleman and I will definitely recommend his services to anyone looking to buy a car from Chevrolet. gentleman and I will definitely recommend his services to anyone looking to buy a car from Chevrolet. More
by Carolynbowe90
Employees Worked With
Dominic Ciacelli
May 21, 2020
Dominic was a pleasure to deal with. Knowledgeable, honest, and friendly. Great salesman and representative for Serra Chevrolet. I would buy another vehicle from him. honest, and friendly. Great salesman and representative for Serra Chevrolet. I would buy another vehicle from him. More
by kmsharps77
Employees Worked With
Dominic Ciacelli
