
Serra Chevrolet of Southfield
Southfield, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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My overall experience was very good. What I appreciated was that Wes made me feel comfortable the entire time and I got the exact vehicle I wanted. was that Wes made me feel comfortable the entire time and I got the exact vehicle I wanted. More
Wes is the best! Wes made the whole experience comfortable and easy. He answered every question that my wife and I had. We got a vehicle and deal that we are happy about. comfortable and easy. He answered every question that my wife and I had. We got a vehicle and deal that we are happy about. More
Excellent experience with this dealership, they made you feel welcome from the time you entered the door, we were greeted by a salesman whose name is Wes Francis, very polite, and walked us through the enti feel welcome from the time you entered the door, we were greeted by a salesman whose name is Wes Francis, very polite, and walked us through the entire process from start to finish. I liked how he interacted with my grandson who has autism and was able to communicate with him very well! More
I had no idea that I would be driving away from the dealership with a new car that day...lol Wes' level of customer service was awesome. He was very accomodating. He gave us several options. If he had dealership with a new car that day...lol Wes' level of customer service was awesome. He was very accomodating. He gave us several options. If he had to leave for any reason he kept us in the loop. Wes was very knowledgeable, friendly and efficient. He followed up with us the next day to make sure everything was ok. Wes and the sales manager Jeremy (i believe) were awesome. Although the dealership was closed they did not make us feel as if they were rushing us. Because of Wes I will continue doing business with Serra Chevrolet. Thanks! More
This was my first time ever buying a car and Wes made the process so easy. He worked with me to look at the cars, test drive, and made sure my car choice wasn’t affordable and safe. I would definitely recomm process so easy. He worked with me to look at the cars, test drive, and made sure my car choice wasn’t affordable and safe. I would definitely recommend people to come here, they care about the customer and go the extra mile for you. More
Dominic was knowledgeable and organized. He had all the paperwork ready to go. Everything went smooth & easy. I didn’t feel any pressure and I feel as though I got a fair deal on a car I wanted. paperwork ready to go. Everything went smooth & easy. I didn’t feel any pressure and I feel as though I got a fair deal on a car I wanted. More
Wes is helpful to find a great deal and follow up several times after the sale. Overall Wes helped me to find a great car and the price is competitive. times after the sale. Overall Wes helped me to find a great car and the price is competitive. More
Dominick was absolutely respectful, knowledgeable, and kind. He listened to what I was looking for and did not try to manipulate me into a larger purchase as so many others did! I got a great car, wonderf kind. He listened to what I was looking for and did not try to manipulate me into a larger purchase as so many others did! I got a great car, wonderful value, and feel like Dominick was a big part of that car buying success. We need more salespeople like him! Very satisfied! More