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Serra Chevrolet of Southfield

Southfield, MI

4.4
629 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 629 reviews

September 10, 2020

This was my first time ever buying a car and Wes made the process so easy. He worked with me to look at the cars, test drive, and made sure my car choice wasn’t affordable and safe. I would definitely recomm More

by Tenesia Thomas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Sep 11, 2020 -

Serra Chevrolet of Southfield responded

It was a pleasure to read about your first buying experience working with Wes. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Serra Chevrolet Southfield Team

September 10, 2020

Dominic was knowledgeable and organized. He had all the paperwork ready to go. Everything went smooth & easy. I didn’t feel any pressure and I feel as though I got a fair deal on a car I wanted. More

by Jill Mercer
Recommend Dealer
Yes
Employees Worked With
Key, Ryan & Ron, Dominic Ciacelli
Sep 14, 2020 -

Serra Chevrolet of Southfield responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Serra Chevrolet Southfield. Thank you so much for your business and please let us know if there's anything else we can do for you. Serra Chevrolet Southfield Team

September 10, 2020

Wes is helpful to find a great deal and follow up several times after the sale. Overall Wes helped me to find a great car and the price is competitive. More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Sep 11, 2020 -

Serra Chevrolet of Southfield responded

Thank you for taking the time to write this review. We are pleased to hear that Wes was able to provide an efficient and overall positive experience! Serra Chevrolet Southfield Team

August 23, 2020

Dominick was the best. He listened to me and did not try sell me something I didn't want or need. I totally recommend him More

by bobert1305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Aug 26, 2020 -

Serra Chevrolet of Southfield responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dominic was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Serra Chevrolet Southfield Team

August 22, 2020

Beyond wonderful and helpful. Got us in and out the doer super fast. Honest. We would do business with him any time. Super great experience More

by Lorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Aug 26, 2020 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Serra Chevrolet Southfield Team

August 20, 2020

Dominick was absolutely respectful, knowledgeable, and kind. He listened to what I was looking for and did not try to manipulate me into a larger purchase as so many others did! I got a great car, wonderf More

by marybutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Aug 25, 2020 -

Serra Chevrolet of Southfield responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Dominic and the rest of the Serra Chevrolet Southfield team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Serra Chevrolet Southfield Team

August 19, 2020

Dominic was a pleasure to work with, he made the process very simple. He was up front and honest and didn’t beat around the bush. He took excellent care of us and made the car buying experience great. He st More

by Tyler D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Aug 24, 2020 -

Serra Chevrolet of Southfield responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Serra Chevrolet Southfield Team

August 18, 2020

Very helpful and kind. He knew what he was talking about and was very punctual with everything and answered all my questions that we had More

by Linnzlol99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance guy was very helpful. Not listed, Dominic Ciacelli
Aug 21, 2020 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Serra Chevrolet Southfield Team

August 07, 2020

I had a great experience. I was really indecisive and Jeff was extremely patient with me. I would recommend this dealership to my family and friends. More

by Robinfaith0206
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Beaudoin, Chaz Suomala
Aug 12, 2020 -

Serra Chevrolet of Southfield responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Southfield and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Serra Chevrolet Southfield Team

July 30, 2020

Dominic was very helpful throughout the whole thing. It was super easy to call and set up a meeting to test drive the car and he was really great talking with us about the price. He even touched up the pai More

by kaminiplayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Aug 03, 2020 -

Serra Chevrolet of Southfield responded

I am happy to hear your time spent with Dominic was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Serra Chevrolet Southfield Team

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