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Serra Chevrolet of Southfield

Southfield, MI

4.4
629 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 629 reviews

January 16, 2021

He was the sweetest! He worked fast and was willing to compromise. He made my experience here great and I couldn’t thank him enough! More

by imnicolerm03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jan 21, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Southfield Team

January 12, 2021

Honest! Knowledgeable! Experienced! Straight-forward! Dominic made the entire buying process quick and easy. I didn’t feel pressured at all and he made sure that I got everything that I wanted in a vehic More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jan 15, 2021 -

Serra Chevrolet of Southfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

December 21, 2020

Wes was fantastic to work with. He was friendly, knowledgeable, patient and thorough. We were delighted that he found us a better deal than we expected. More

by phillipjsnyder1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Dec 28, 2020 -

Serra Chevrolet of Southfield responded

I am happy to hear your time spent with Wes was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Serra Chevrolet Southfield Team

December 20, 2020

Wes was great!! The whole process was seamless. This is my second time dealing with a Serra dealership and both experiences were phenomenal. I will be going back to Serra Chevrolet for all future purchases More

by baj_77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Dec 23, 2020 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Serra Chevrolet Southfield Team

December 16, 2020

He was super nice! Made me a deal I couldn’t beat! Definitely would go through him again! The car is great! Great experience here today More

by Bcookstephenson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Dec 21, 2020 -

Serra Chevrolet of Southfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Serra Chevrolet Southfield Team

December 14, 2020

Dominic is a delightful salesperson. Throughout the process, he came across as a sincere, thoughtful, intelligent, humble and helpful guy you’d want to be your next door neighbor! More

by BZBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Dec 17, 2020 -

Serra Chevrolet of Southfield responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Serra Chevrolet Southfield Team

December 11, 2020

Dominic was very easy to work with and made the buying experience very pleasant and smooth. He’s not like most car salesman that want to rake you over the coals. He was very honest and personable. Thanks More

by Awszola630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Dec 16, 2020 -

Serra Chevrolet of Southfield responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Dominic and our team were helpful during your visit and that you love your new Traverse. If you have any questions, please don't hesitate to reach out to us again. Serra Chevrolet Southfield Team

December 07, 2020

Very professional service was excellent I thought very safe Wes Francis made it really easy for me at least my vehicle I'll definitely tell friends and familyno More

by barrytrebble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Beaudoin, TJ Christie, Wes Francis
Dec 10, 2020 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Serra Chevrolet Southfield Team

December 04, 2020

So happy with my purchase . Excellent customer service. Dominic went above a beyond for me. Superb mannerism and very professional. Thank you Dominic A+ job More

by bclay984801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli , Dominic Ciacelli
Dec 09, 2020 -

Serra Chevrolet of Southfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Serra Chevrolet Southfield Team

November 30, 2020

Very helpful, knowledgeable, eager to save us as much as possible, ensured detailing was to his level of approval, wasn’t pushy, pleasure to work with More

by DANIELRITODO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Francis
Dec 03, 2020 -

Serra Chevrolet of Southfield responded

DANIELRITODO, thank you for reaching out to us and letting us know about your recent visit. Hope to see you again soon! Serra Chevrolet Southfield Team

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