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Serra Chevrolet of Southfield

Southfield, MI

4.3
631 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 631 reviews

February 26, 2021

Awesome service. Very friendly and honest sales personnel. They’re not just trying to make the sale, but make sure both parties are happy with a fair deal for both More

by Arturo Serrato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli, Chaz Suomala
Mar 03, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

February 25, 2021

I would definitely recommend Serra Chevrolet. I was greeted at the by door Wes Francis. Wes was very professional ,friendly and answer all my questions. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Suomala, Wes Francis
Mar 02, 2021 -

Serra Chevrolet of Southfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Serra Chevrolet Southfield Team

February 24, 2021

Dominic is the best car salesman I've ever encountered. He made this purchase easy breezy and truly cared about me getting a good vehicle. He even stayed after hours to help me get it all good and ready to More

by Kaleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 01, 2021 -

Serra Chevrolet of Southfield responded

Kaleigh, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Dominic went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Serra Chevrolet Southfield Team

February 15, 2021

From the very beginning, Dominic was very helpful in the purchase of a used vehicle. We had an issue that he helped address ASAP and I feel confident his input helped make this right. He was very sincere an More

by MHK
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 18, 2021 -

Serra Chevrolet of Southfield responded

Thank you for your great review! We're glad to have Dominic on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

February 13, 2021

Dominic was very patient and friendly to work with! Thank you for working with us to get great prices on our trade in and purchase of our new vehicle! More

by Samantha
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 18, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Southfield Team

February 12, 2021

Yesterday was a crazy day but I have to thank Dominic Ciacelli the Sales & Leasing Consultant and Chaz Suomala the Finance Director for helping me get a new car. I got into a car accident and my car was More

by LaRina Roscoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gaddey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ciacelli, Chaz Suomala
Feb 18, 2021 -

Serra Chevrolet of Southfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Southfield Team

February 09, 2021

After 2 months of searching for a car I came across this dealership and was introduced to this great salesman that goes out his way for his clients, I highly recommend going to Dominic to purchase your next More

by dhay24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 12, 2021 -

Serra Chevrolet of Southfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Serra Chevrolet Southfield Team

February 08, 2021

I first contacted the dealership online via email, and immediately on the second day I was able to get an appointment. The staff was very welcoming and friendly, and we had a great experience overall with More

by WaleedIbrahim912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Feb 11, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Wes and the rest of the Serra Chevrolet Southfield team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Serra Chevrolet Southfield Team

January 28, 2021

Wes was friendly and kept us up to date with how the purchase process was going. He followed up with me to take care of a minor seat cushion fix. More

by margo.ladd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Feb 02, 2021 -

Serra Chevrolet of Southfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Serra Chevrolet Southfield Team

January 26, 2021

Wes was very pleasant to work with. He was personable and professional. He got the job done in a timely manner and we were satisfied! More

by fastenuff0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Suomala, Wes Francis
Jan 29, 2021 -

Serra Chevrolet of Southfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Serra Chevrolet Southfield Team

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