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Serra Chevrolet of Southfield

Southfield, MI

4.3
631 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 631 reviews

March 15, 2021

Wes was great to work with. He was calm and very helpful with our return and lease. He made an effort when comparing options and was patient with my questions. I hope to get to work with him again. More

by BRYANFENSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Mar 17, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Wes and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Serra Chevrolet Southfield Team

March 14, 2021

Dominic was easy to work with. He made the transaction easy. He provided an honest assessment of vehicle’s condition. I feel the vehicle was a fair price. More

by Dssand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 17, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Southfield Team

March 13, 2021

Great service ! Before coming to Serra Chevrolet I’ve dealt with shady salesman(a very unpleasant experience) Dominic got me into my new vehicle and I felt he was honest/friendly which was a great plus! More

by Leonie89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 17, 2021 -

Serra Chevrolet of Southfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Serra Chevrolet Southfield Team

March 13, 2021

Dominic was a great salesman. Knowledgeable, not pushy, fully supportive of the customer... and working towards getting toward the the right car/solution for the customer. Thanks again Dominic! More

by Jsolojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 17, 2021 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Serra Chevrolet Southfield Team

March 13, 2021

Wes was very helpful! He made my search for a car very easy and helped me through the process. Thanks to him I will be able to drive around in my first car! Highly recommend him. More

by María
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Mar 17, 2021 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

Mar 17, 2021 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

March 13, 2021

Wes was a great help! I came in looking for a 2010 used car and drove off the lot in a 2021 Malibu in 3 hours! Best experience I ever had buying a car. More

by jalani_watson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Suomala, Wes Francis
Mar 17, 2021 -

Serra Chevrolet of Southfield responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Serra Chevrolet Southfield Team

March 11, 2021

An Overall great experience! The people at Serra went out of their way to track down the vehicle that i wanted and made the whole deal very easy on me! More

by Nathananderson85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Suomala, Wes Francis
Mar 16, 2021 -

Serra Chevrolet of Southfield responded

Nathan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Serra Chevrolet Southfield Team

March 05, 2021

Wes Francis was extremely helpful with my lease of a 2020 Bolt. I felt that it was important to him that I left the dealership a very satisfied customer. And I did! Keep up the good work, Wes. More

by SANDRAP001
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Mar 09, 2021 -

Serra Chevrolet of Southfield responded

Thank you for your great review, Sandra! We're glad to have Wes on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Southfield Team

March 05, 2021

Wes Francis helped us with a new 2021 Traverse lease. He was attentive, kind, professional, and worked hard to make sure we got the right car for us. More

by MRJUSTINGOODWIN
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Mar 09, 2021 -

Serra Chevrolet of Southfield responded

Justin, thanks for this marvelous review and congratulations on your new car! We are so pleased that Wes was able to provide you with such exceptional service. Enjoy your new 2021 Chevrolet Traverse! Sincerely, The Serra Chevrolet Southfield Team

February 27, 2021

Dominic was very sincere, helpful and friendly. He made my entire buying experience quick and easy. Great customer service, I would highly recommend this dealership. More

by Cristal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 03, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to let us know how happy you are with your experience, Cristal! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Southfield Team

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