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Serra Chevrolet of Southfield

Southfield, MI

4.3
631 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 631 reviews

April 13, 2021

Salesman and everyone helping with the sale were great. My only complaint was my car was sent back for detailing and it was not cleaned. The interior was disgusting. There was something sticky in the cente More

by beckys228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Apr 13, 2021 -

Serra Chevrolet of Southfield responded

Thank you for the great feedback, Becky! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Serra Chevrolet Southfield Team

April 08, 2021

My husband and I enjoyed the busy business environment. The staff were considerate and friendly. Our sales rep made sure our experience went smooth and satisfying. We got what we wanted at a great price. More

by svsimpson81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Daoud, Dominic Ciacelli
Apr 13, 2021 -

Serra Chevrolet of Southfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

April 01, 2021

Wes was a great sales person, really worked with me to close the deal. No stressed. Would recommend him if you are looking for a car. More

by shafton_crosson
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Apr 06, 2021 -

Serra Chevrolet of Southfield responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Serra Chevrolet Southfield Team

April 01, 2021

Wes was my kind of salesman.Not pushy but worked with me to get me to my comfort zone. I came into the show room to browse and came out with a new Blazer. I highly recommend him. More

by jagram620
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Apr 06, 2021 -

Serra Chevrolet of Southfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Southfield Team

March 31, 2021

We came into the dealership today and were promptly greeted and we were sent to Dominic Ciacelli. He was so amazing. Took care of us as if we were royalty. Everything went as smooth as possible. I woul More

by JM92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli, Jim Colovos
Mar 31, 2021 -

Serra Chevrolet of Southfield responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Serra Chevrolet Southfield Team

March 30, 2021

Helped me get the vehicle I wanted, no hassle, did not play games. Everything great. Friendly! I would gladly recommend this dealahip before any other. More

by theemissary4god
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Mar 31, 2021 -

Serra Chevrolet of Southfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

March 30, 2021

Appreciate that they let me know of a special,program available to me and worked with me on a certain issue I had that could stopped the sale. More

by DKFUESLEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Apr 05, 2021 -

Serra Chevrolet of Southfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Southfield Team

March 26, 2021

I purchased my first vehicle with Dominic and he was extremely helpful! Very kind and made the whole process quick and easy. I Would definitely recommend buying from him. More

by Tara Flaherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 31, 2021 -

Serra Chevrolet of Southfield responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Southfield and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Southfield Team

March 25, 2021

Dominic is one of the best salesman I’ve worked with, he is easy going with a great attitude. I highly recommend him, he made the process easier. More

by karen
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 30, 2021 -

Serra Chevrolet of Southfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Serra Chevrolet Southfield Team

March 17, 2021

Dominic was very great to work with. I highly Recommend him. He had the car ready for my test drive when I got there. The process was quick, easy and painless! Do yourself a favor and go see Dominic if you More

by amminish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Mar 17, 2021 -

Serra Chevrolet of Southfield responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Southfield and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Southfield Team

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