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Serra Chevrolet of Southfield

Southfield, MI

4.4
629 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 629 reviews

May 13, 2021

This is my 3rd time shopping for a vehicle at Serra Chevrolet and my husband bought his current vehicle there as well. They always treat us very well. Wes was extremely patient, professional, knowledge More

by HEAVENLY4U4663
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Francis
May 18, 2021 -

Serra Chevrolet of Southfield responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service have earned your repeat business. I hope you are continuing to enjoy your purchase from Serra Chevrolet Southfield. We can’t wait to see you for your next servicing appointment! Sincerely, The Serra Chevrolet Southfield Team

May 02, 2021

Dominic was such a huge help when shopping for our new vehicle. He was super knowledge and great to work with! Thank you so much! More

by rinikaitlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
May 05, 2021 -

Serra Chevrolet of Southfield responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Southfield Team

April 29, 2021

Best car Dealership I have ever been associated with Greg Brown and Jim Colovos and Wes Francis are fantastic!!! Bought many cars from Serra Chevrolet always very courteous and professional!! More

by TMac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Till
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bruyere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Brown, Jim Colovos, Wes Francis
May 04, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Serra Chevrolet Southfield Team

April 28, 2021

Not only did Dominic go above and beyond he worked hard to get us the best deal! He was honest and hard working. He stayed in communication with us and made sure that we knew what was happening and explain More

by martinezest2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
May 03, 2021 -

Serra Chevrolet of Southfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

April 28, 2021

Dominic was super helpful and great! The whole car buying process was very smooth which is not always the standard at every dealership. Thank you again! More

by Chloe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
May 03, 2021 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

April 22, 2021

Dominic did a great job for me. He was very helpful, friendly and thorough. Also very knowledgeable about the vehicle I was interested in and able to answer my questions I had. More

by george
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Apr 26, 2021 -

Serra Chevrolet of Southfield responded

Thank you for taking the time to write this review. We are pleased to hear that Dominic was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, The Serra Chevrolet Southfield Team

April 21, 2021

Dominic was a great help and was so nice to me and my mother , I appreciate him . he show interest that he cared well done More

by stokes
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Apr 26, 2021 -

Serra Chevrolet of Southfield responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, The Serra Chevrolet Southfield Team

April 19, 2021

Wes is a great sales person to work with. He is not pushy and wants to work with you to find you a car at a price you feel comfortable and excited about. If you are looking for someone who wants to work with More

by scokirsch
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Apr 21, 2021 -

Serra Chevrolet of Southfield responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Serra Chevrolet Southfield Team

April 13, 2021

Salesman and everyone helping with the sale were great. My only complaint was my car was sent back for detailing and it was not cleaned. The interior was disgusting. There was something sticky in the cente More

by beckys228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Apr 13, 2021 -

Serra Chevrolet of Southfield responded

Thank you for the great feedback, Becky! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Serra Chevrolet Southfield Team

April 08, 2021

My husband and I enjoyed the busy business environment. The staff were considerate and friendly. Our sales rep made sure our experience went smooth and satisfying. We got what we wanted at a great price. More

by svsimpson81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Daoud, Dominic Ciacelli
Apr 13, 2021 -

Serra Chevrolet of Southfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

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