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Serra Chevrolet of Southfield

Southfield, MI

4.4
629 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 629 reviews

August 07, 2021

Dominic Ciacelli is an amazing salesman he went the extra mile and really helped me out. Dominic is very professional and really understands how to make a customer happy and have an amazing car buying experi More

by Jbilbrey4863
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Aug 11, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Southfield Team

August 03, 2021

Dominic is a genuine guy and really wants what’s best for the customer. Thank you for your honesty and getting me in the car I wanted at the right price:) I really had a bad first impression of this dealersh More

by Erica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Aug 05, 2021 -

Serra Chevrolet of Southfield responded

It is always our goal to earn your 5-star rating, Erica. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Serra Chevrolet Southfield Team

July 18, 2021

Dominic Ciacelli recently helped me purchase a new vehicle at Serra Chevrolet of Southfield. To get to the point, if you're in need of a new car go to Serra, but more importantly find Dominic. Domi More

by deepseasquid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 21, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

July 12, 2021

Wes was amazing. Made the process super easy and was super helpful the whole time! Super happy I went to this dealership and love my new car! More

by Madison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Jul 15, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, The Serra Chevrolet Southfield Team

July 06, 2021

I had an excellent experience purchasing a used vehicle this week. Dominic was kind and knowledgeable. There was no high pressure sell or attempt to push me beyond my budget or into unnecessary add-ons. I More

by Kathryn James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 09, 2021 -

Serra Chevrolet of Southfield responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Serra Chevrolet Southfield. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

July 02, 2021

Great customer service ! Met me at the door once I arrived. Wes Francis even escorted me to bank because I had no transportation. Would recommend easily to my Friends and family. More

by reuelbeats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hagar , Wes Francis
Jul 08, 2021 -

Serra Chevrolet of Southfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Serra Chevrolet Southfield Team

June 30, 2021

Jeff Beaudoin is awesome. He communicates well and answered all of our questions. Jeff made the transaction stress free for me and found the right vehicle for my budget. At the end I got what I wanted More

by sunfunn73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beaudoin
Jul 06, 2021 -

Serra Chevrolet of Southfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Southfield Team

June 30, 2021

I had been looking for a minivan and there just wasn't any selection in my area. I found one on Serra's website and made a call late on Friday night. Luckily Jeff answered! I told him that I would be driv More

by Jen L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beaudoin
Jul 06, 2021 -

Serra Chevrolet of Southfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

June 29, 2021

I love going to this dealership I have purchased two vehicles from here they're always have great service and phenomenal employees More

by walker.leahj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 02, 2021 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Serra Chevrolet Southfield Team

June 07, 2021

I'm so very Happy I chose this Dealership, and Dominic was the one to help me. Getting a new vehicle has been something I wanted to do for awhile but was always nervous to take that leap and he helped me More

by jenniferbessolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jun 10, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Southfield Team

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