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Serra Chevrolet of Southfield

Southfield, MI

4.5
626 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 626 reviews

July 12, 2021

Wes was amazing. Made the process super easy and was super helpful the whole time! Super happy I went to this dealership and love my new car! More

by Madison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Jul 15, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, The Serra Chevrolet Southfield Team

July 06, 2021

I had an excellent experience purchasing a used vehicle this week. Dominic was kind and knowledgeable. There was no high pressure sell or attempt to push me beyond my budget or into unnecessary add-ons. I More

by Kathryn James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 09, 2021 -

Serra Chevrolet of Southfield responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Serra Chevrolet Southfield. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

July 02, 2021

Great customer service ! Met me at the door once I arrived. Wes Francis even escorted me to bank because I had no transportation. Would recommend easily to my Friends and family. More

by reuelbeats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hagar , Wes Francis
Jul 08, 2021 -

Serra Chevrolet of Southfield responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Serra Chevrolet Southfield Team

June 30, 2021

Jeff Beaudoin is awesome. He communicates well and answered all of our questions. Jeff made the transaction stress free for me and found the right vehicle for my budget. At the end I got what I wanted More

by sunfunn73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beaudoin
Jul 06, 2021 -

Serra Chevrolet of Southfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Southfield Team

June 30, 2021

I had been looking for a minivan and there just wasn't any selection in my area. I found one on Serra's website and made a call late on Friday night. Luckily Jeff answered! I told him that I would be driv More

by Jen L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beaudoin
Jul 06, 2021 -

Serra Chevrolet of Southfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

June 29, 2021

I love going to this dealership I have purchased two vehicles from here they're always have great service and phenomenal employees More

by walker.leahj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 02, 2021 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Serra Chevrolet Southfield Team

June 07, 2021

I'm so very Happy I chose this Dealership, and Dominic was the one to help me. Getting a new vehicle has been something I wanted to do for awhile but was always nervous to take that leap and he helped me More

by jenniferbessolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jun 10, 2021 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Southfield Team

June 03, 2021

Outstanding customer service! Well done!They worked with Outstanding customer service! Well done! They worked with me, they were non-judgmental. They made sure the experience was pleasant and easy. Will con More

by ALLENKEN631
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Jun 08, 2021 -

Serra Chevrolet of Southfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Southfield Team

June 03, 2021

Wes was very helpful in the process of purchasing my car. He was very personable and helpful, and offered some great insight. Thanks for the help Wes! More

by LAFAIVE.DEREK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Francis
Jun 08, 2021 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

June 01, 2021

Dominic was an absolute pleasure to work with. He was very kind, personable and informative. He went above and beyond to make sure my husband and I were happy. He even took it upon himself to detail ou More

by Chelsea W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jun 04, 2021 -

Serra Chevrolet of Southfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Southfield Team

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