Seeger Toyota

From the moment I dropped my car off for service until I drove away, my experience was very pleasurable. I was met quickly by a service manager. He got all the information needed and then directed me to yo drove away, my experience was very pleasurable. I was met quickly by a service manager. He got all the information needed and then directed me to your lovely waiting area. The woman upstairs is wonderful! When the service was completed on my 2010 ScionXD, a young lady came upstairs to let me know. All in all my trip was great. More

The following comments address why my ratings were positive. As an out of town customer I arrived early and ws the first in line at 07:30 july 15, 2011. This was my first (our families second) exp positive. As an out of town customer I arrived early and ws the first in line at 07:30 july 15, 2011. This was my first (our families second) experience with Seeger Toyota. Tim was the first Service Advisor seated as customers eneterd and greeted me immeditely. After outlining my issues (including I ws from out of state) Tim quickly, effeciently and compassionately addressed my concerns. I was prepared to hear that due to a Service backlog etc my needs couldn't be addressed quickly. Instead - Tim understood my circumstances and took the initiate to immediately engage a Service Technician on the long lead parts item. In addition the aprox timeline for the service was provided. Following the drop off of the car I received a follow up call after Servie tried unnsuccessfully to reach me. They could have given up but were persistend and reqched me on a second attempt. They needed to know if I wanted to pay a sp4ecific price for the replacement part. I agreed and again within the time range which they advised the service was completed. At the inital engagement Tim took time to advise me of the customer waiting area (which is the best equipped and effective I've ever been in). My experience exceeded my expecations. This is wonderful. It is unfortunate that my expectations had been set so low due to previous experiences at other dealerships. Also - in the case of Seeger another family member who has just relocated to Maryland Heights has a bad experience with Seeger so I was prepared for the worst. This family member tried to get a simple oil change several months ago. They called the Servie Dept. and were told it would be 2 weeks before they could have the oil changed. That family member would not return to Seeger for any reason after that experience. I am hopeful that my experience on July 15 was more indicative of Seeger's normal customer service philosphy. Tim Connelly is to be commended for his patience and the manner in which he initited my service requirements. I have no idea how many others were involved but clearly it took a team of engaged caring employees to effectively meet my requirements. They did. I only engaged with Tim but please pass along my personal appreciation to each of the employees who participated in any way (including paying the bill). Respectfully Dana A. Beyeler More

Service department is very friendly, easy to work with and competent. We have had an ongoing relation with them and have never been disappointed. They have helped us with problems that were clearly not and competent. We have had an ongoing relation with them and have never been disappointed. They have helped us with problems that were clearly not their responsibility - but they helped anyway. Steve Johnson More

My experience was a good one with the Service department, except for the waiting time - an approximate 2 hour wait for the installation of a new gas cap. They did have to run a diagnostic due to a "check en except for the waiting time - an approximate 2 hour wait for the installation of a new gas cap. They did have to run a diagnostic due to a "check engine" warning light, so I'm not sure if that was what took so long, or not. More

The month of July we brought 3 of our 4 toyotas in for service and repairs. Tim Connelly helped us know exactly what needed to be done with each vehicle. He explained things well, and we were extremely service and repairs. Tim Connelly helped us know exactly what needed to be done with each vehicle. He explained things well, and we were extremely pleased with the service done. The new waiting lounge makes it very pleasant while you wait for your car. More

We purchased both of our cars (2008 Highlander and 2011 Sienna) from Seeger Toyota for very good reasons. They were very accommodating, professional and friendly in their service, and every employee exemp Sienna) from Seeger Toyota for very good reasons. They were very accommodating, professional and friendly in their service, and every employee exemplifies good customer service. I would highly recommend this dealership for anyone interested in purchasing a new or a used Toyota. More

Seeger is not close to my house - over 10 miles away - but I've continued to go there for service for my Toyota's and been consistently pleased with the work they've done or I would go to another provider but I've continued to go there for service for my Toyota's and been consistently pleased with the work they've done or I would go to another provider closer to home. More

This was my first time working with SEEGER Toyota, and I couldn't have been happier. Everyone was very friendly, and actally seemed concerned about why my car was there. I had been a long time customer of couldn't have been happier. Everyone was very friendly, and actally seemed concerned about why my car was there. I had been a long time customer of PAPPAS TOYOTA, but because of their dishonesty and rudeness, I left a very unhappy Toyota owner. SEEGER has restored my faith in the company, and in honest service. From the receptionist, to the service reps, the valet driver, to the service manager ... I felt like a long time customer, returning for a visit. What a stark change and contrast to what I was used to at Pappas. Night and day difference. At SEEGER, your car is actually delivered to you when you go in to pick it up. No more wandering around an asphalt parking lot, looking for your vehicle in all kinds of weather. Thanks SEEGER ... you have restored my faith in honesty and customer service that actually cares. I've urged my other Toyota driver friends who I'd referred to Pappas to make the switch! They won't be sorry they did. I know I'm not! More

Super fast work on the van. Almost seemed to fast to cost of $500. I hope everything was done correctly, that is my only concern. cost of $500. I hope everything was done correctly, that is my only concern. More

very good excellant car was done when I arrived after lunch people are always very friendly my automobile leased has expired and I will definitely look at Toyotas lunch people are always very friendly my automobile leased has expired and I will definitely look at Toyotas More