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Secor Subaru - Service Center

New London, CT

4.7
1,278 Reviews

1,278 Reviews of Secor Subaru - Service Center

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December 01, 2019

Top notch !! Excellent service. Always friendly. Quality work. I have owned or leased 15 Subarus. I plan on continuing to buy Subaru’s and service at Secor Subaru. More

by PRHOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dupont, Amanda Easom, Lauren McGloin
November 29, 2019

I brought my new Outback in for the six month service. Everyone was very professional and helpful. When I purchased the car Dan was excellent. Glad to work with him. Very happy with my purchase. I am More

by DMAVERY114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Rob Dupont, Amanda Easom
November 28, 2019

Service visit Thumping noise and shaking in drivers side front Does not happen at low speeds very prominent when driving on the highway. Tires recently rotated. Pl More

by rtd3279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
November 27, 2019

Oil change and check up Wow! What great customer service! The staff are friendly and explain everything. Wait area clean and customer friendly. Definitely a good place t More

by DMONAHAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
November 27, 2019

Great service with knowledgeable friendly staff. I was seen right away and Lauren was very helpful. She checked everything I asked of her and more. More

by VALERIE.CLARK57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
November 26, 2019

Good Service Secor is local and close to me. I really liked the service person who took care of my 2019 Legacy. It was too bad sales dept. could not meet my pu More

by Love my Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
November 22, 2019

Forester service Service done quickly and at a reasonable price. Personnel were friendly and technician informative. All of my visits to the Secoer Service Center over More

by MABODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Easom, Lauren McGloin
November 20, 2019

Very efficient in giving me information on what was going on and what needed to be done to get the issue fixed, and avoid from happening again. More

by Lorisunshine2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom, Lauren McGloin
November 19, 2019

Mixed review No issues with the service itself, but trying to contact the service department by phone is very frustrating. No one answers and a recording tells you More

by RROBIN9804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont Remember
November 19, 2019

As always,a good experience with the job well done The manager and staff are all so pleasant and nice to work with. If the job takes a little longer then expected, you know it’s being done right! More

by HESELDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom, Lauren McGloin
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