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Secor Subaru - Service Center

New London, CT

4.7
1,249 Reviews

1,249 Reviews of Secor Subaru - Service Center

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June 07, 2024

Secor Subaru is awesome. I bring my Nissan there, enough said except there's a 15 word minimum. More

by AREBELL6476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your vehicle! We're grateful for your support and look forward to seeing you at your next visit!

June 06, 2024

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Culley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

June 06, 2024

Wonderful service as always. Very accommodating for scheduling. Always takes good care of my car. More

by RSMITHCCCSLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

June 05, 2024

Thanks. Always excellent service at Secor. Kaitlyn is very personable; notifications and service completed in a timely manner. More

by SUZYDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Secor Subaru responded

We appreciate your feedback! It's great to hear that Kaitlyn and the Secor Subaru team provided excellent service. Thanks for choosing us!

June 05, 2024

Kait was absolutely amazing! She was kind, knowledgeable, friendly, courteous, helpful, and caring. She was very patient with me, as I walk with a walker, and answered all my que More

by BOOKLOVERBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Secor Subaru responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that Kait provided exceptional service and went above and beyond during your visit at Secor Subaru. We'll be sure to pass along your kind words, and we look forward to assisting you in the future!

June 05, 2024

Very professional and courteous and good service. Very prompt and kept me informed during my service appointment More

by MMINGO222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Secor Subaru responded

We're delighted to hear you had a positive experience with our team at Secor Subaru! Thank you for highlighting the professionalism and prompt service during your appointment. We appreciate your feedback!

June 03, 2024

The employees at Secor Subaru are always very helpful and very friendly and very knowledgeable More

by Nana1231
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Mirles Dan is an awesome salesman. He’s always out of his way to be helpful. He’s very kind and very knowledgeable.
Jun 04, 2024 -

Secor Subaru responded

Thank you, Nana! We look forward to seeing you again. - Secor Subaru

June 02, 2024

From the front desk to the repair garage, everyone at Secor is helpful, knowledgeable and professional. More

by SSAVITEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Secor Subaru responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Secor Subaru provided helpful, knowledgeable, and professional service. We appreciate your support!

June 01, 2024

I went in for an oil change and tire rotation and almost 2 hours later it was done. I had made an appointment hoping it would be around an hour with the safety inspection being done also. The service person More

by gdavis219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlyn Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Secor Subaru responded

Thank you for sharing your feedback. We're sorry to hear about the wait time and lack of communication during your visit to Secor Subaru. We'll work on improving our service efficiency and keeping customers better informed in the future. We appreciate your patience!

May 31, 2024

Competent and trust worthy at all times // do an excellent job with never any surprises More

by JIM0752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Culley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Secor Subaru responded

Thank you for trusting our team for all of your automotive needs! -Secor Subaru

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