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Secor Subaru - Service Center

New London, CT

4.6
1,315 Reviews

1,315 Reviews of Secor Subaru - Service Center

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March 09, 2020

Service manager John and all service staff Amanda were extremely helpful in solving the issues and cost factors. As a customer having faith and trust in your dealership is rare. They have exceeded all my More

by EDIEFREEMAN52
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom
March 09, 2020

Had my alternator die, Secor provided loaner car for duration, everyone was amicable and friendly. I find the rates a little high so not all my car service is done there but the majority is. No complain More

by P_822
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
March 09, 2020

They always do the best to accommodate your schedule and get the job done correctly and on time.and very nice folks to work with.. More

by Reid
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Easom
March 05, 2020

They were so awesome we purchased 1 used & 2 new Suberu’s in the last year or so we used both suberu and personal financings More

by MISSTREEH
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Rob Dupont, John Donovan
March 04, 2020

Great service.. I was told exactly how long the repairs would take and how much it would cost. They were right on about the length, but gave me a discount on the cos More

by PNJSIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Lauren McGloin
March 04, 2020

This is a very professional dealer. They take the time to listen, acknowledge the problems, and go out of their way to schedule you an appointment that is most convenient to you. The service was completed on More

by WOLEAGSHA13
Recommend Dealer
Yes
Employees Worked With
I didnt catch the name of the gentleman who checked me in, and I do not see his picture.
March 04, 2020

Total xxxxxxxx the last time I went their for the service department. Took the motor out of my window after lying to me about the problem and then put a wooden doorstop in my window to prop it up after stati More

by Helen K.
Recommend Dealer
No
Employees Worked With
Brian I believe was his name
February 26, 2020

was in for oil change sat and waited in lounge area. Was done with in the hour washed and vacuumed. Lauren has always been very helpful when I bring my car in for questions or car wash, never a problem to b More

by KARIN_M_VOELKER
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
February 25, 2020

Great service. Found my problem.and fixed it quickly with minimum cost. Thank you will return. Nothing else to say. So bye bye for now More

by EmC535
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
February 24, 2020

Great job. Thanks Lauren, for always looking out for me. I feel great comfort knowing you have my back! I really appreciate Saturday appointments. Thanks for all you guys do! More

by KIM.ANDREWS
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
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