Secor Subaru - Service Center

Undone service requested. They didn't do 3 of the things I asked.. auto breaking, reset time to DST and one other auto function, Happened twice. I had asked at last servicing They didn't do 3 of the things I asked.. auto breaking, reset time to DST and one other auto function, Happened twice. I had asked at last servicing and this one a month or so again,, I have paid for extra service protection, the car is only a year and 1/2 old , very few miles and still , of course, under warranty . Do they not care about customer requests because I am a senior.? They had no problem taking my $$ when I purchased the car. Never offered to set up my phone for me either . Disappointed. More

Extremely satisfied with the customer support I received for my engine replacement! John was very helpful, efficient and kept me in the loop at all times. Happy to do business with his team again! The lead for my engine replacement! John was very helpful, efficient and kept me in the loop at all times. Happy to do business with his team again! The lead tech, Rodney was also excellent to work with! I appreciated the effort and time he spent with me throughout the whole job. More

They are friendly, efficient and know their brand. I was treated with respect and I did not feel pressured in anyway. Service was fast, all questions were answered and everyone was friendly. I absolutely lo treated with respect and I did not feel pressured in anyway. Service was fast, all questions were answered and everyone was friendly. I absolutely love my Forester and have no regrets. Overall, 5 star experience every time I’m there. More

Purchased my new 2010 outback here. Dealership has been fine until 3 months ago when I was treated poorly and nastily told not to bring my business back for oil changes. At purchase, I was promised free a fine until 3 months ago when I was treated poorly and nastily told not to bring my business back for oil changes. At purchase, I was promised free alternate oil changes, and received them over ten years, and was now told I couldn't do that anymore by service manager. Very disappointed. Was also shouted at and humiliated in front of other customers. More

I’ve had nothing but friendly & professional experiences at Secor Subaru. Evert did a great job when we purchased our vehicle and the service dept has been friendly, accommodating and helpful. I am a very at Secor Subaru. Evert did a great job when we purchased our vehicle and the service dept has been friendly, accommodating and helpful. I am a very happy customer! Diane Armstrong More

This dealership has been pleasant to work with over the two transactions we have conducted with them. The service department is excellent and to date has been top notch. two transactions we have conducted with them. The service department is excellent and to date has been top notch. More

Everyone was nice and informative from the telephone call, when I set up the appointment, through checking out, when the person reviewed what was found and discussed whether any work was needed. call, when I set up the appointment, through checking out, when the person reviewed what was found and discussed whether any work was needed. More

Yet another outstanding service experience for my Forester .Subaru Denys minor recall notice. With the pandemic going on, they picked up the vehicle from my home, performed the service and delivered Forester .Subaru Denys minor recall notice. With the pandemic going on, they picked up the vehicle from my home, performed the service and delivered it back to me the same day. It was also fully inspected (including the spare tire!) with a detailed vehicle status report. It was washed and returned with paperwork and no contact. This is a dealer service center that checks all the boxes for quality, integrity and honesty. More

Great customer service. They have a knowledgeable mechanic who took the time to explain the problems and communicated well to meet my needs. Lauren provided great customer service. My only complain mechanic who took the time to explain the problems and communicated well to meet my needs. Lauren provided great customer service. My only complaint would be the astronomical cost of labor which comes with the territory of all dealership service centers. More

Service has never been a problem here. Secor is close to home and where I work. It's my first choice for repair or recall work. home and where I work. It's my first choice for repair or recall work. More