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Secor Subaru - Service Center

New London, CT

4.7
1,278 Reviews

1,278 Reviews of Secor Subaru - Service Center

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May 06, 2020

They have a Fantastic Service Department. First Class!!! They have an absolutely fantastic service department. I asked for some additional work to be done on my car, but they found it wasn't absolutely requi More

by andy_ful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
May 04, 2020

They have great service and took great care to make sure that my car was cleaned and my keys were cleaned to help protect me from catching the virus. More

by LMCKENNA01
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 03, 2020

Excellent! Picked up my Outback and returned my car as I was quarantined at home. Problem was fixed by service department. Now that is great service! More

by PKNUTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan in Service Dept.
May 02, 2020

Great service at affordable rates. They staff are nice and very courteous. There may be wait times, but that’s to be expected for quality service. More

by JILLYW1222
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
April 28, 2020

Lauren is awesome. Best person we have worked with so far. All the work was done timely and she kept me really well informed. Great service. More

by PRICEEASTIN
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
April 16, 2020

I needed unexpected brake work during the Covid19 crisis. They were great and arranged to pick up and drop off my car to do the necessary work and get me safely driving again. More

by MAUREEN.CONNORS
Recommend Dealer
Yes
Employees Worked With
Caleb (last name unknown), John Donovan, Amanda Easom, Lauren McGloin
April 15, 2020

Excellent Very accommadating, personal, knowledgeable, understanding of the current situation with the covid-19. Went over and above to service my needs So More

by MHIGGINS02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caleb, Lauren McGloin
April 09, 2020

My family had been coming to Charlie’s and Secor’s for over 45 years. Always wonderful. However, the staff, the service, the friendliness, etc is not what is was even 5 years ago. My recent visit was goo More

by Bonnie
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
April 09, 2020

Service people and technicians were very polite. Some of the repairs were not completed because service department did not carry interior roof light. During this period of COVID 19, all employees More

by Nancy Marrella
Recommend Dealer
Yes
Employees Worked With
Bob was very polite, John Donovan, Amanda Easom, Lauren McGloin
April 07, 2020

Survice We purchased our first Subaru from Secor Subaru in 2019. We apparently ran over something in the road a few weeks ago and had a strange sound coming More

by irene pray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Amanda Easom
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