Secor Subaru - Service Center

Fantastic service as usual. Always professional and timely. I appreciate it. Laura was very clear about the service and cost. I will continue to purchase Subaru! timely. I appreciate it. Laura was very clear about the service and cost. I will continue to purchase Subaru! More

Polite and Efficient. Had an oil change and had an Polite and Efficient. Had an oil change and had an appointment within the week. Everything was done in a timely manner. Nice job as always. Thank you Polite and Efficient. Had an oil change and had an appointment within the week. Everything was done in a timely manner. Nice job as always. Thank you More

Got to the office and initially no one would help me. At least four people behind the counter looked at me and didn’t say a word. It took about four or five minutes but I finally got help and my car was re least four people behind the counter looked at me and didn’t say a word. It took about four or five minutes but I finally got help and my car was repaired. However I got home and realized my the sunsceen for my front windshield was missing. I have called and revisited the store and it can’t be found. . Id say the work the did was fine. I wish I took all my personal belongings out of the car before I brought it over. More

The installation of the customer-supplied OEM front skid plate was fast and trouble free. Price was great and the workmanship was very professional. I greatly appreciate Secor for installing the customer-su plate was fast and trouble free. Price was great and the workmanship was very professional. I greatly appreciate Secor for installing the customer-supplied item without a hassle; not all dealer service centers will do that. More

Fast & quick service. Kept me updated on the wait time via text. Provided me with a 2020 loaner vehicle as well. Was even willing to stay 15 mins past her shift to make sure my vehicle was safe & secure f via text. Provided me with a 2020 loaner vehicle as well. Was even willing to stay 15 mins past her shift to make sure my vehicle was safe & secure for pickup. Thanks Lauren! More

Used the service center, everyone was awesome, super friendly, timely and Provided complete service. Will go back again with any future issues or services needed. friendly, timely and Provided complete service. Will go back again with any future issues or services needed. More

I always feel my car is in good hands. They are honest and conscientious. The car wash and vacuuming is an added plus. I appreciate the professionalism they exhibit. and conscientious. The car wash and vacuuming is an added plus. I appreciate the professionalism they exhibit. More

I visited Subaru location in New London on July 8, 2020. Lauren was my service coordinator. It was very high quality service, done in a timely manner. Lauren was my service coordinator. It was very high quality service, done in a timely manner. More

Oil change and recall repair. Very easy to make appt. Service person knew what service was due and that the recall repair would need to be done. Easy check in . I was told the r Very easy to make appt. Service person knew what service was due and that the recall repair would need to be done. Easy check in . I was told the recall repair would take some time and so was ready to be picked up. The dealership called later in the afternoon and my car was ready (and clean!). Any trouble I've had in the past was with being notified that my car was ready when I was waiting for it. Very happy with this visit, knowledgeable, polite, timely. More

The dealership is very clean professional organized and comfortable . I waited for my car while it was being serviced in the waiting room and enjoyed complimentary coffee and was able to do my work at the comfortable . I waited for my car while it was being serviced in the waiting room and enjoyed complimentary coffee and was able to do my work at the work station More