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Secor Subaru - Service Center

New London, CT

4.6
1,316 Reviews

1,316 Reviews of Secor Subaru - Service Center

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August 24, 2020

Service department was very busy but was able to get my car taken care of very quickly even though it was last minute. Very helpful staff. More

by DUSTINDRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
August 20, 2020

I was in for a oil change 2015 Subaru with 1000 miles I was told to expect hour and a half to two hour wait because they had to wipe down the whole interior of the car than the mechanic would do the oil ch More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know Employees name
August 20, 2020

Was in and out very quickly with fantastic service. The team also replaced my tires and rear break lights. Dropped car off and the team also provided a ride home. More

by Jbacchiocchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Donovan, Amanda Easom, Lauren McGloin
August 14, 2020

I brought my 2019 Outback for its 6000 mile service (oil & filter change, tire rotation, and complementary inspection). The fuel pump recall replacement was also done. Brought the car in at 2 pm and it was More

by JKSUTER
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
August 11, 2020

Great service always. This was a while ago and I am 90 so memory is not super sharp. The attention I received was excellent. Everyone was courteous and friendly on the phon More

by JHWEIGLE
Recommend Dealer
Yes
Employees Worked With
Brian I think and 2 different drivers for pick up. Thanks
August 06, 2020

Have trusted this dealership with my Subaru’s for years. Very helpful Great mechanics and staff. Just wish they weren’t so pricey on repairs I need. More

by THERESA.TERMINI
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service
August 06, 2020

I’ve always had great service with knowledgeable and friendly staff. I drop my car off early in the morning for service and use the provided loaner. I believe they also offer a shuttle service to the lo More

by TMOORE8828
Recommend Dealer
Yes
Employees Worked With
John Donovan, Lauren McGloin
August 05, 2020

Service I was listened to with patience, assured the help I needed and was able to tend to my problem in a reasonable time period. I was extremely satisfied w More

by marystone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mei (Service)
August 04, 2020

Always works to satisfy our requirements! We love the option of dropping off the car on the night before; seldom do we get questions, and often we have delivery ontime, washed and vacuumed More

by JOSEPHMEHLMAN
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

Very friendly and competent people work at Secor. I have never been disappointed with anyone at the dealership from the beginning with Larry in sales to everyone in the service department. More

by GARYGULA5
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
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