Secor Subaru - Service Center

The reason I purchased my Subaru from Secor is their history of honest, reliable, and expeditious service. I've been a customer of theirs for over 30 years. history of honest, reliable, and expeditious service. I've been a customer of theirs for over 30 years. More

Great service and friendly staff. They provided a loaner and also cleaned my car. They provided estimates for new tires which I was surprised to find out that I needed them after only 33,000 miles on the f and also cleaned my car. They provided estimates for new tires which I was surprised to find out that I needed them after only 33,000 miles on the factory provided tires More

It was easy to set up an appointment through their website. It was streamlined at the dealership. Drove my vehicle into the garage, they verified the appointment and what services I wanted done. They website. It was streamlined at the dealership. Drove my vehicle into the garage, they verified the appointment and what services I wanted done. They clearly explained the timeline and notified me when the work was done and ready for pickup. Completed the transaction and they returned my keys. Very easy and will return to service my Subaru there. More

I had a very difficult time getting a straight answer as to when my vehicle would be ready for more than 1 day. I also asked to be called prior to making repairs with any cost, and wasn’t. I don’t see why I to when my vehicle would be ready for more than 1 day. I also asked to be called prior to making repairs with any cost, and wasn’t. I don’t see why I should have to pay for a computer upgrade, especially if required for the vehicle’s transmission to act appropriately which is still covered u see warranty. I am still waiting for an answer as to whether or not a rip in my seat will be covered. And most disappointing g, the TPMS light which I brought the vehicle in to be checked - and paid for - still illuminate. I also wasn’t told when my car would be ready until near closing time and I work more than an hour away. I’d likely not have been told if I didn’t call for the fifth time since no one responded to my texts, emails, or messages. Very disappointed. More

Professional and fast service as usual... in and out with no issues or concerns, will certainly continue to service my vehicles here for the foreseeable future. no issues or concerns, will certainly continue to service my vehicles here for the foreseeable future. More

Excellent service. I needed a ride back to work and picked up to get my car. It was fast and very friendly. Won’t change location service. picked up to get my car. It was fast and very friendly. Won’t change location service. More

Swift. Successful. Very friendly.Bla bla bla bla bla Swift. Successful. Very friendly. Bla bla bla bla bla bla etc etc etc One two three four five six seven eight Nine ten eleven twelve Swift. Successful. Very friendly. Bla bla bla bla bla bla etc etc etc One two three four five six seven eight Nine ten eleven twelve More

I always have friendly prompt service at Secor Subaru and I feel like I can trust them to tell me the truth about the service I need. I feel like I can trust them to tell me the truth about the service I need. More

Not cheap, but they fixed everything including a couple of things of which I was unaware. Kept me informed of progress. Nice check off list of things that may becoming up. Ie. May need rear brake pads in of things of which I was unaware. Kept me informed of progress. Nice check off list of things that may becoming up. Ie. May need rear brake pads in October and front pads in November. More

This service cycle was not as successful as previous ones. I originally scheduled the 18,000 mile service plus replacing the fuel pump as part of the recall. When I scheduled the appointment, I was ones. I originally scheduled the 18,000 mile service plus replacing the fuel pump as part of the recall. When I scheduled the appointment, I was not told that the gas tank needed to be < 1/4 full. So, I had to reschedule. I returned and the only service performed was the fuel pump because the person making the appointment originally did not include the 18K service. In addition, when I got the car back, the fuel pump had not been primed. I returned for the 3rd time to get the 18K service done. All very inefficient from my perspective. This showed an issue with communication and attention to detail when creating and managing appointments, in my opinion. More