Secor Subaru - Service Center

I visited Subaru location in New London on July 8, 2020. Lauren was my service coordinator. It was very high quality service, done in a timely manner. Lauren was my service coordinator. It was very high quality service, done in a timely manner. More

Oil change and recall repair. Very easy to make appt. Service person knew what service was due and that the recall repair would need to be done. Easy check in . I was told the r Very easy to make appt. Service person knew what service was due and that the recall repair would need to be done. Easy check in . I was told the recall repair would take some time and so was ready to be picked up. The dealership called later in the afternoon and my car was ready (and clean!). Any trouble I've had in the past was with being notified that my car was ready when I was waiting for it. Very happy with this visit, knowledgeable, polite, timely. More

The dealership is very clean professional organized and comfortable . I waited for my car while it was being serviced in the waiting room and enjoyed complimentary coffee and was able to do my work at the comfortable . I waited for my car while it was being serviced in the waiting room and enjoyed complimentary coffee and was able to do my work at the work station More

I value the service and support from Secor - it is consistently high quality. I had to come back after a service because of something that did not work out. They were super efficient and very fast to consistently high quality. I had to come back after a service because of something that did not work out. They were super efficient and very fast to address the fix. More

Great service. Easy to deal with. Made getting service done quite easy. Will use this dealer in the future for any recalls or service required done quite easy. Will use this dealer in the future for any recalls or service required More

A pleasant and thorough experience Came for routine service, you discovered an additional problem, you fixed it and completed every requested service perfectly. The car wash was much a Came for routine service, you discovered an additional problem, you fixed it and completed every requested service perfectly. The car wash was much appreciated. Service took a little longer than expected, but it was within reason and reasonably priced. Usually get this kind of service done locally, but very glad circumstances pushed me to come back to Secor. Very pleased. More

Always a great experience Loved how the washed a vacuum the car. Only wish they could just wipe things down, like the dash and maybe the windows the car. Only wish they could just wipe things down, like the dash and maybe the windows More

I was struck by their courtesy, clarity of explanation and excellent service. The price was very fair. I would recommend this dealer to my friends. and excellent service. The price was very fair. I would recommend this dealer to my friends. More

Every time I drop off my car to Secor, I have the car pleasure of working with Lauren. She is easy to get in touch with, ensures I feel comfortable with decisions made regarding my vehicle, and takes car pleasure of working with Lauren. She is easy to get in touch with, ensures I feel comfortable with decisions made regarding my vehicle, and takes care of my car. More

My appointment was taken courteously & on time, and it was quickly determined that all day would be required. The associates immediately arranged a ride to and from my home. The repairs were done & I enjo was quickly determined that all day would be required. The associates immediately arranged a ride to and from my home. The repairs were done & I enjoyed a ride back to the dealership. During all of this, proper health measures were observed. I felt very comfortable. More